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How do I get more information about an Toolbox error that occurred on my IBM i system?

Question & Answer


Question

How do I get more information about an error that occurred on my IBM i system?

Answer

If you turn on Toolbox tracing, that may give you enough additional info to determine what's wrong.
If an IBM i program or command failed, examine the messages returned by your ProgramCall or CommandCall object. Call the getMessageList() method and examine each returned AS400Message object. Hint: Call the load() method on the AS400Message object before examining it.
The other place to get error information is in the job log of the appropriate "Host Server". The Toolbox communicates with the IBM i system through Host Servers, which are jobs running on the IBM i that listen for requests and forward them on to IBM i.
The table below lists the job names for each Host Server.
Hint: To view job logs, signon to the IBM i system, do WRKACTJOB, and press F14 to include prestart jobs in the listing.
Note: There may be several instances of each kind of Host Server running on your system, so you may need to look through a few job logs before finding the right one.
Toolbox Component Host server name Job Notes
Connect Signon host server QUSRWRK/QZSOSIGN (1)
ProgramCall, CommandCall Remote Command host server QUSRWRK/QZRCSRVS (1)
DataQueue Data Queue host server QUSRWRK/QZHQSSRV (1)
(various) Central server QUSRWRK/QZSCSRVS (1) (4)
Record-Level Access DDM host server QUSRWRK/QRWTSRVR (2)
Print Network Print server QUSRWRK/QNPSERVS
JDBC Database server QUSRWRK/QZDASOINIT (3)
IFS File server QSERVER/QPWFSERVSO
NetServer NetServer server QSERVER/QZLSSERVER
Notes: The Central server is used for license management, obtaining CCSID maps, etc.

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Product Synonym

IBM i;AS400

Document Information

Modified date:
17 March 2020

UID

ibm11117905