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How to gather initial diagnostic information for Java Toolbox problems

Question & Answer


Question

What information should I provide to diagnose an issue with the IBM Toolbox for java / JTOpen?

Answer

For problem reports, submit the following information if possible. Normally this is enough to isolate the problem.
  • The java exception stack dump
  • To which IBM i release is the java application connecting?
  • Turn off the JIT(Just in Time compiler) and re-test. 
  • Which toolbox modification/PTF level is in use? To determine, use utilities.AboutToolbox utility.
  • Turn Toolbox tracing on. This will trace a great deal of configuration and execution information regarding how the Toolbox is being used.
The latest release of IBM Toolbox for java is available at https://github.com/IBM/JTOpen/

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Product Synonym

IBM i;AS400

Document Information

Modified date:
24 January 2024

UID

ibm11117881