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WebGUI 8.1 Error 404: javax.servlet.ServletException: java.io.FileNotFoundException: SRVE0190E: File not found: /startFB.do

Question & Answer


Question

While trying to open Filter Builder and View Builder options from the Event Viewer widget, the following error message is displayed:
Error 404: javax.servlet.ServletException: java.io.FileNotFoundException: SRVE0190E: File not found: /startFB.do
From AEL widget everything works fine.

Answer

The described symptoms indicate that this is caused by the browser holding some old cache. 
Try clearing browser cache/cookies and afterwards you should be able to open the Filter/View builders correctly.

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Component":"WebGUI","Platform":[{"code":"PF016","label":"Linux"}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Product Synonym

WebGUI

Document Information

Modified date:
12 November 2019

UID

ibm11105791