Troubleshooting
Problem
How can I get general information on all systems in the QRadar environment?
Resolving The Problem
This script collects all information about all systems in the deployment, including disk space used, hardware, appliance type, and serial number within a CSV file. This output gives you a report on which appliances might have an issue with low disk space in /store. If /store is greater than 95%, then services stop.
- SSH to the QRadar console and login as the root user.
- Run the following command.
/opt/qradar/support/deployment_info.sh
For example,/opt/qradar/support/deployment_info.sh INFO: Gathering deployment information. This may take a while... CREATED: qradar_deployment_info-10-09-2019.csv
The result is a .CSV file that contains information on the deployment, which includes the following. Hostnames, IP addresses, appliance types, hardware information, storage information, Event Per Second information, and Flows Per Second information.
Alternately: You can run the deployment_info.sh script with the -OS option to output a table to the CLI.
- SSH to the QRadar console and login as the root user.
- Run the following command.
/opt/qradar/support/deployment_info.sh -OS
For example,/opt/qradar/support/deployment_info.sh -OS INFO: Gathering deployment information. This may take a while...
Hostname IP HA Status HA Type Appliance Hardware Hardware Type /store Size (GB) /store Used (GB) /store Available (GB) /store % Used aconsole xxx.xxx.xxx.xxx N/A N/A 3199 VMware Virtual Platform xx24 180 75 104 42% aec3 xxx.xxx.xxx.xxx N/A N/A 4000 VMware Virtual Platform xx24 219 16 202 8% aep3 xxx.xxx.xxx.xxx N/A N/A 1699 VMware Virtual Platform xx24 219 24 202 13%
Results
The output of this command helps assess deployment information.
Document Location
Worldwide
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Document Information
Modified date:
13 July 2023
UID
ibm11085673