Technical Blog Post
Abstract
ITCAM SAP agent is causing ITM-Failed_get_salr_alert_acknowledge messages in the system logs
Body
Product
ITCAM Monitoring agent for SAP 7.1.1 FP2
Problem
SAP monitoring agent is at 7.1.1 FP2. Many of the following messages are appearing in the SAP system log for agent user IBMMON_AGENT.
ITM-Failed_get_salr_alert_acknowledge-CALL_INVALID
ITM-Failed_get_salr_alert_acknowledge-AID_INVALID
ITM-Failed_get_salr_ms_get_directory-MONISET_IS_EMPTY
Cause
In 711 Fix Pack 2, a new feature
This is intended to be used fo
If you have no external symptoms, then you can ignore these log messages. It is possi
If you want to stop these messages from occurring follow steps in Solution section below.
Solution
The syslog alerts issue has
Customers can di
1. Log in to SAP GUI
2. Execute Transaction code 'S
3. Give table name '/IBMMON/IT
4. Click on 'Create Entries' (
5. Give parm_name = 'DISABLE_S
6. Click on Save
UID
ibm11082919