Technical Blog Post
Abstract
ITM Nuggets: SPUFI Use Case 4: Pull LIVE information all agents version, OS level, Local TEMS in one command
Body
Always wanted to be able to pull all of the OS and ITM versions for every agent in your enterprise in one single action... On this installment of the SPUFI series, I will show you exactly how to do that. This is another powerful way to obtain great information from your TEMS outside the GUI.
If you missed part one on how to use the tool here is a quick link: ---
Overall Goal
- You can use this method to sanity check which parts of your environment are running old code
- You can check how many agents you have on a specific OS platform
- You can use the data obtained through ITM to perform site audits of machine types, etc
I have used this in 8-10 different ways on customer sites to help them achieve business goals (Ranging from ITM purpose, to just plain business information collection)
Understanding the process
Now you know how to read the data, you need to understand the processing of the TEMS. Any agents that connects to the ITM infrastructure will have a corresponding row added to the TEMS TNODESAV table.
How to retrieve the key information
For the method of how to retrieve the data and where to put the files. This was covered in post one in the seri
You will need to execute this SQL:
Result
Here is an example output from my test system:
What next?
Link to all blogs in the "nuggets" series
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