Troubleshooting
Problem
The JVM in Java version 8 does not release the correct signal back to the TM1 Server, thus preventing it from shutting down.
Resolving The Problem
If you encounter this issue, make the following changes to the shutdown_tm1s.sh script and run the script:
Original script:
TM1_SERVER_PROCESS_ID=`ps -ef | grep "tm1s.exe -w -z\"$normalized_configuration_directory\"" | grep -v grep | awk '{print $2}'`
echo "Shutdown TM1 Server PID:" $TM1_SERVER_PROCESS_ID
# Send an INT signal to process (Ctrl -c)
kill -s USR1 $TM1_SERVER_PROCESS_ID
exit $?
New script with changes to be made in bold:
TM1_SERVER_PROCESS_ID=`ps -ef | grep "tm1s.exe -w -z\"$normalized_configuration_directory\"" | grep -v grep | awk '{print $2}'`
echo "Shutdown TM1 Server PID:" $TM1_SERVER_PROCESS_ID
# Send an INT signal to process (Ctrl -c)
kill -s INT $TM1_SERVER_PROCESS_ID
sleep 10
kill -9 $TM1_SERVER_PROCESS_ID
exit $?
Document Location
Worldwide
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Document Information
Modified date:
02 October 2019
UID
ibm11077867