Troubleshooting
Problem
If there is an "X" in the stream, instead of a real alarm, the probe then throws the following exception and stops getting alarms:
Exception in thread "ParserThread" java.lang.StringIndexOutOfBoundsException
at java.lang.String.substring(String.java:1240)
at com.ibm.tivoli.netcool.integrations.message.XMLParser.parseMessage(Unknown Source)
at com.ibm.tivoli.oidk.Parser.parseMsg(Unknown Source)
at com.ibm.tivoli.oidk.Parser.run(Unknown Source)
Exception in thread "ParserThread" java.lang.StringIndexOutOfBoundsException
at java.lang.String.substring(String.java:1240)
at com.ibm.tivoli.netcool.integrations.message.XMLParser.parseMessage(Unknown Source)
at com.ibm.tivoli.oidk.Parser.parseMsg(Unknown Source)
at com.ibm.tivoli.oidk.Parser.run(Unknown Source)
Cause
Out of date probe and dependencies
Resolving The Problem
Upgrade to the latest version of the probe and dependencies
Document Location
Worldwide
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Component":"Probe for Message Bus","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Product Synonym
Probe for Message Bus; Tivoli Netcool/OMNIbus
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Document Information
Modified date:
17 December 2019
UID
ibm11137388