Troubleshooting
Problem
MustGather documents aid in problem determination and save time resolving Problem Management Records (PMRs).
Resolving The Problem
Please enable the following trace specification on the Deployment Manager:
*=info:com.ibm.ws.xd.admin.checkpoint.*=all:com.ibm.ws.management.repository.*=all:com.ibm.websphere.management.repository.*=all:com.ibm.ws.console.repositorycheckpoint.*=all
Please send the following doc:
- SystemOut.log
- SystemErr.log
- ffdc
- trace.log files
Submitting information to IBM Support
After a PMR is open, you can submit diagnostic MustGather data to IBM.
[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"General","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF012","label":"IBM i"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"9.0.0.0;8.5.5;8.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
15 June 2018
UID
swg21668142