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Mustgather for SWErrorText: CWZIP6297E PureSystems Manager SN#______ has one or more storage volumes that are missing the corresponding placement table

Troubleshooting


Problem

CWZIP6297E PureSystems Manager SN#_____ has one or more storage volumes that are missing the corresponding placement table 
To help expedite the investigation of this problem, please obtain the following information.

 

Diagnosing The Problem

Step 1.  As soon as possible, please execute these placement and storage REST APIs.  Replace <your host> with the actual IP or host name used in the console UI.

Save the files with the last part of the URI as the file name, for example "instance_migrations.json".
  

https://<your host>/admin/resources/instance_migrations                

https://<your host>/admin/resources/placement_goals                    

https://<your host>/admin/resources/placement_goals?goal=migrate       

https://<your host>/admin/resources/placement_compute_node_allocations 

https://<your host>/admin/resources/instance_info        

https://<your host>/deployment/resources/vdcs/?type=~HighAvailability&resolvechildren=-1&order=name 

https://<your host>/deployment/resources/vdcs/<ID-VALUE>?resolvechildren=1&resolvechildrenlist=vdc_stats          

https://<your host>/admin/resources/storage_controllers

https://<your host>/admin/resources/storage_pools

https://<your host>/admin/resources/storage_mdisks

https://<your host>/deployment/resources/storage_volumes

https://<your host>/admin/resources/storage_mdisk_statistics

https://<your host>/admin/resources/storage_volume_statistics

https://<your host>/admin/resources/storage_node_statistics
 

Step 2.  Please obtain a management collection set.
System > System Troubleshooting, press:  "Collect System Logs".
Under PureSystem Manager check the box for:
PureSystem Manager deployment
PureSystem Manager management (most common)
PureSystem Manager System
Press: "Submit" and follow the prompts and upload to ECuREP using the ticket number opened to IBM Support.
Note: Even if the collection set returns an "incomplete" status, please send the collection set to IBM.
                                        
Step 3.  Please obtain storage collection sets, for both storage controllers.

Step 3.1.Please go to Hardware > Storage devices, pick the first storage controller.

Step 3.2.  At the top of the page look for "Error" followed by a number.  If the number is greater than 0, click on the number and export the errors to a CSV file.  Look under the title for an icon, that looks like a "circle with an arrow".  Hover over the icon to confirm it is the export function. Repeat for the number after "Warning".  If the number is 0, for error or warning let us know.

(Do not export events from any other pages.)
Step 3.3.  On the same page, scroll down and click "Generate logs" and follow the prompts.

Step 3.4.  Do Step 3.1 to 3.3 for the other storage controller, unless your system has an SVC2145 as a controller.

Document Location

Worldwide

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Document Information

Modified date:
06 May 2020

UID

ibm11002326

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