Resolving The Problem

This document demonstrates how to obtain and install QMGTOOLS properly.
 

The MustGather Data Capture tool was created by IBM Support to help automatically collect the many pieces of debug data that is critical to fixing complex problems more quickly.

Important Note:  Currently, there are no requirements to use this tool. In light of current Apache Log4J vulnerability  CVE-2021-44228, QMGTOOLS is not affected.  QMGTOOLS does not include Apache Log4j classes.

*************************************************
QMGTOOLS is only updated for IBM i supported releases - Currently 7.2 and above. QMGTOOLS is no longer updated for 7.1 and earlier, regardless of an extended contract.
*************************************************
To check the version run command:  CALL QMGTOOLS/QGETVER or GO QMGTOOLS/MG then option 12.  If the build date is before September 28, 2020 update QMGTOOLS before use.

Note:  Since parts of QMGTOOLS collect system information, it is shipped with public *EXLCUDE.
The command QMGTOOLS/CHGPUBAUT (change public authority) is included to allow the ability to change the public authority for the contents of the QMGTOOLS library.  
For example, to change public to *CHANGE for objects in QMGTOOLS library, run command:  
QMGTOOLS/CHGPUBAUT LIBRARY(QMGTOOLS) PUBAUTH(*CHANGE)

There are three suggested methods to get the QMGTOOLS library if the library does not exist on the IBM i system.

QMGTOOLS can be obtained through a PTF. Refer to the PTF Cover letter for the latest information.

Note: If your release is not listed here, then refer to the other methods to get QMGTOOLS in this document.  The QMGTOOLS library shipped through a PTF has a build date of 10/11/2019.

***IMPORTANT***
The current QMGTOOLS build provided by the PTFs is from 2019*. Internet connectivity is required to update the utility by using GO MG Option 13 after the QMGTOOLS utility is restored from the PTF save file.  On the screen after you take option 13, change Initial protocol to try first to *SFTP from the default of *HTTPS

*The current QMGTOOLS build provided by R750 PTF SI82345 is 12/13/2022.

NOTE: When PTF is applied, if library QMGTOOLS is on the system, a check for the build date is performed. If the build date is less than the build date of the one that is included in the PTF, library QMGTOOLS is cleared and an attempt is made to restore that library from the PTF.

The QMGTOOLS library can be restored from the save file only if QMGTOOLS is not currently installed. If QMGTOOLS is currently installed, please update using other methods. The steps are:

1. After applying the PTF, a save file, QESMGTSAVF, is created in library QSYS
2. This save file contains an older version of QMGTOOLS library
3. Record the QALWOBJRST (allow object restore option) system value: DSPSYSVAL SYSVAL(QALWOBJRST)
4. Change the QALWOBJRST (allow object restore option) system value to *ALL:
   CHGSYSVAL SYSVAL(QALWOBJRST) VALUE(*ALL)
5. If QMGTOOLS library does not exist, restore it:
   RSTLIB SAVLIB(QMGTOOLS) DEV(*SAVF) SAVF(QSYS/QESMGTSAVF) MBROPT(*ALL) ALWOBJDIF(*ALL)
6. Update QMGTOOLS by following the steps in this document:
   https://www.ibm.com/support/pages/qmgtools-how-check-and-update-qmgtools
7. Change the QALWOBJRST system value to the original value:
   CHGSYSVAL SYSVAL(QALWOBJRST) VALUE(xxxx) where xxxx is the original value

SI82345 - R750 APAR SE78969 https://www.ibm.com/support/pages/apar/SE78969
SI71232 - R740 APAR SE72229  https://www.ibm.com/support/pages/apar/SE72229
SI71231 - R730 APAR SE72229 https://www.ibm.com/support/pages/apar/SE72229
SI71203 - R720 APAR SE72229 https://www.ibm.com/support/pages/apar/SE72229

Follow the URL: https://www.ibm.com/support/pages/qmgtools-how-check-and-update-qmgtools

A video of the QMGTOOLS install process is available: