Troubleshooting
Problem
UNIX webseal servers with multiple network interfaces experiencing number entries of the following type: 2007-09-26-16:25:16.802+00:00I----- 0x38AD54BA webseald WARNING wiv ssl WsSslListener.cpp 1018 0x0000fafb DPWIV1210W Function call, gsk_secure_soc_init, failed error: 00000196 GSK_ERROR_IO.
Symptom
Can lead to performance issues, as well as unexpected communications issues and webseal server functional outage.
Cause
Communication between webseal server and TAM server moved from one interface to another by operating system.
Environment
UNIX
Resolving The Problem
Set environment variable PD_FIXED_CLIENT_IP in the pdweb_start script, assigning the variable to a valid IP address for one of the network interfaces on the system, to ensure all communication for webseald is associated with a single IP.
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Document Information
Modified date:
16 June 2018
UID
swg21292164