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Abstract
This document identifies the supported versions of Mozilla Firefox Extended Support Release (ESR) and provides the procedure for installing the AccessAgent single sign-on extension for Mozilla Firefox ESR.
Content
As of 31 July 2018, this Mozilla Firefox ESR extension is not the latest version available. For a newer version, see Mozilla Firefox Extended Support Release (ESR) 60 single sign-on extension.
Applies to: IBM Security Access Manager for Enterprise Single Sign-On
You must install the extension so that you can single sign-on to web applications through Mozilla Firefox ESR 52 (all releases).
Note: For IBM Security Privileged Identity Manager support, go to Single sign-on support for Mozilla Firefox ESR 45 and 52 (Sept 2017).
- Prerequisites
- Download package
- Installing the extension
- Known issues and limitations
- Creating AccessProfiles for Firefox
- Troubleshooting AccessProfiles
- Revision history
Prerequisites
- AccessAgent 8.2.2 Fix Pack 21 or later is installed.
- Mozilla Firefox 52 ESR version (all releases) is installed.
- Autolearn AccessProfile version 1.2 or later.
- Mozilla Firefox AccessProfile version 1.5 or later.
Download package
Date | Download |
20 April 2018 Version 8.2.2.0158 (zip, 1.54 MB) | ![]() |
To download earlier versions of the extension, see the following pages:
- For Firefox ESR 45 and 52 (Sept 2017), go to Single sign-on support for Mozilla Firefox ESR 45 and 52 (Sept 2017).
- For Firefox ESR 31 and 38, go to Single sign-on support for Mozilla Firefox ESR 31 and 38.
Resolved defects
20 April 2018: Version 8.2.2.0158
- None.
Installing the extension
Part 1: Setting up the extension in Mozilla Firefox
- Close any running instances of Mozilla Firefox.
- Run firefox-extension.installer.exe with administrator privileges.
- Start Mozilla Firefox.
- If you are prompted with an Install Add-on page, select Allow this installation, and click Continue.
Note: To install the Firefox extension automatically, you must set the Firefox extensions.autoDisableScopes preference to 0. For more information, see “Firefox settings” on this page. - In the toolbar, click
> Add-ons.
- Click Extensions, and ensure that ISAM ESSO is enabled.
Part 2: Update the AutoLearn AccessProfile
- On the IMS Server, backup the earlier version of the AutoLearn AccessProfile, sso_site_web_auto_learn, and then delete the earlier version from your server.
- Upload the updated AccessProfile, sso_site_web_auto_learn, that is provided.
For more information, see Uploading information. - Synchronize the AccessAgent with the IMS Server.
Part 3: Upload the Mozilla Firefox AccessProfile
- On the IMS Server, backup the earlier version of the Mozilla Firefox AccessProfile, prf_firefox_basic_auth, and then delete the earlier version from your server.
- Upload the new AccessProfile, prf_firefox_basic_auth, that is provided.
For more information, see Uploading information. - Synchronize the AccessAgent with the IMS Server.
Uninstalling the extension
- Close any running instances of Mozilla Firefox.
- Run firefox-extension.uninstaller.exe with administrator privileges.
- Start Mozilla Firefox.
- In the toolbar, click
> Add-ons.
- Click Extensions.
- Verify that the extension is no longer displayed.
Known issues and limitations
- The Browser starts navigating form page trigger fires when a Web form on the page is submitted.
- The AccessStudio Web Finder tool is not supported on Mozilla Firefox. To generate the signature, use the Internet Explorer web browser.
- The following web triggers are not supported:
- Browser closed
- The following web actions are not supported:
- Register for SCR with the IMS Server
- Perform SCR with the IMS Server
- The following Run Script APIs are not supported:
- runtime.GetBrowserObjectFromHTMLDocument
- runtime.GetBrowserTopLevelWindow
- runtime.GetHTMLDocument
- runtime.GetHTMLElementsFromXPath
- runtime.GetWebAgentController
- windowcontroller.GetHTMLDocumentFromWindow
Creating AccessProfiles for Mozilla Firefox
To create AccessProfiles for Mozilla Firefox ESR, install the AccessStudio.
Remember: You cannot generate the element signature with Mozilla Firefox. As a workaround, use Internet Explorer.
Troubleshoot AccessProfiles
In general, AccessProfiles for web applications that you create for Internet Explorer will also work with Mozilla Firefox.
If an AccessProfile that you create, is working in Internet Explorer but not Mozilla Firefox, use the following troubleshooting steps.
Increase the log level for AccessAgent
In the registry editor, browse to HKEY_LOCAL_MACHINE > SOFTWARE > IBM > ISAM ESSO > ECSS > DeploymentOptions.
Collect logs from the Mozilla Firefox browser
- Open the Firefox browser.
- Press Ctrl+Shift+J to open the Browser Console.
- Recreate the problem.
- In Browser Console, in the Server tab, select all the content, and copy it to a file named FirefoxBrowserConsole.log.
- Copy this file to <aa_install_folder>\logs.
Note: If you are requested by IBM Support, package the logs folder into a file and send the compressed file to IBM Support.
Reviewing the signature from the Firefox browser
Before you review the signature, ensure that you have exported the browser console logs to FirefoxBrowserConsole.log. See Collect logs from the Mozilla Firefox browser.
For a single sign-on AccessProfile to work successfully, you must find the correct web element signature. The following line is an example of a typical signature:
/child::html/descendent::form/descendent::input[@tag_name="input" and @type="password"]
In the FirefoxBrowserConsole.log, this line indicates that the signature is not found. This line appears in the logs that you collect from the Browser Console.
WebFinder Result: Parse error; xpath = "/child::html/descendent::form/descendent::input[@tag_name=\"input\" and @type=\"password\"]"
To diagnose this problem, follow the steps below:
1. Look for the following line. In this line, the parser starts to look for the signature.
---- PROCESS QUERY STARTS: xpath = /child::html/descendent::form/descendent::input[@tag_name="input" and @type="password"] ----
2. For each step of the XPath, you can see a corresponding set of properties. For example, for the /descendent::form,
---- PARSER INTERNAL STARTS: After getDescendantFormNode ----
_vecCurrentElements = Array (
[0] => { tag: FORM, id: tsf, name: f }
)
_State = 0
_currentOperator = 0
_currentPredOperator = 0
_mmCurrentClause = { op: 0, vecNVPairs = Array ( ) }
_mmCurrentPredicate = Array ( )
_wsCurrentExprName =
_wsCurrentExprValue =
_wsAttributeName =
_wsAttributeExpr =
_wsPostEvalExprValue =
_vecAttributes = Array ( )
---- PARSER INTERNAL ENDS ----
- Note the action getDescendantFormNode. This is the action being performed. This action shows which step of the parsing is being run.
- _vecCurrentElements is the current set of matches found after running the action. The result of getDescendantFormNode is a FORM with the NAME f and ID tsf
3. For predicates or conditions, such as [@tag_name="input" and @type="password"], look for reducePredicate: @tag_name="input" and @type="password" .
reducePredicate: @tag_name="input" and @type="password"
---- PARSER INTERNAL STARTS: After reducePredicate ----
_vecCurrentElements = Array ( )
_State = 4
_currentOperator = 1
_currentPredOperator = 0
_mmCurrentClause = { op: 0, vecNVPairs = Array ( ) }
_mmCurrentPredicate = Array ( )
_wsCurrentExprName = type
_wsCurrentExprValue = password
_wsAttributeName =
_wsAttributeExpr =
_wsPostEvalExprValue =
_vecAttributes = Array ( )
---- PARSER INTERNAL ENDS ----
- Note that _vecCurrentElements at this point is empty. This implies that no element is found to match this condition.
- Review the previous lines on the logs to identify precisely where _vecCurrentElements is set to an empty value. From this information, you can identify the first action that resulted in a no-match.
- Check the information provided for the HTML elements that matched the previous action or clause to identify what is missing. For instance, the last log entry with some matches was in getDescendantInputNode.
---- PARSER INTERNAL STARTS: After getDescendantInputNode ----
_vecCurrentElements = Array (
[0] => { tag: FORM, id: tsf, name: f }
[1] => { tag: INPUT, name: sclient, type: hidden }
[2] => { tag: INPUT, name: site, type: hidden }
[3] => { tag: INPUT, name: source, type: hidden }
[4] => { tag: INPUT, id: lst-ib, class: gsfi, name: q, type: text }
[5] => { tag: INPUT, id: gs_taif0, class: gsfi }
[6] => { tag: BUTTON, class: lsb, name: btnG, type: submit }
[7] => { tag: INPUT, name: oq, type: hidden }
[8] => { tag: INPUT, name: gs_l, type: hidden }
[9] => { tag: INPUT, name: pbx, type: hidden }
)
_State = 0
_currentOperator = 0
_currentPredOperator = 0
_mmCurrentClause = { op: 0, vecNVPairs = Array ( ) }
_mmCurrentPredicate = Array ( )
_wsCurrentExprName =
_wsCurrentExprValue =
_wsAttributeName =
_wsAttributeExpr =
_wsPostEvalExprValue =
_vecAttributes = Array ( )
---- PARSER INTERNAL ENDS ----
- Note that in the list of matched elements, none of the INPUT fields found has a type called password causing the condition to fail.
You can use the approach described in this example as an alternative to opening the HTML source. Opening the HTML source can be misleading because of the quirks in the browser.
Tip: Blocks for reduceExprName, setOperator, reduceExprValue and postEvalExprValue can be usually ignored.
Check the properties of web elements for Internet Explorer and Mozilla Firefox
Under some instances, some web applications might use different properties for the same web element in Mozilla Firefox and Internet Explorer.
In the section Reviewing the signature from the Mozilla Firefox browser, if you discover that the signature is found in one browser but not the other, consider tweaking properties for the web elements for both Internet Explorer and Mozilla Firefox.
Examples of properties include name, id, type.
To inspect the web elements:
1. Launch the web application in both Internet Explorer and Mozilla Firefox.
2. In the following browsers, launch Developer tools by pressing F12 and complete the following steps:
Web browser | Do: |
Internet Explorer | Under the DOM Explorer tab, click ![]() |
Mozilla Firefox | In the Firefox Developer Tools pane toolbar, click ![]() |
3. Identify the web elements properties that are common between the web browsers and modify the signature in AccessStudio accordingly.
Revision history
Date | Description |
31 July 2018 | Added reference to availability of an updated extension. |
20 April 2018 | Initial. |
Related Information
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Document Information
Modified date:
31 July 2018
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