Question & Answer
Question
When logging into the SWING Console seeing the following pop-up message. User "name" is already logged into IBM Control Center. User profile information, e.g. column ordering, column width, etc. will not be saved for this session.
Cause
The JMX connection will not be removed if Swing console is force killed from the PC terminating abnormally or being shut down without exiting the Console.
Answer
The message displayed is harmless. If the customer really needs to save a user's profile information, go to <cc_install>/conf/users/profiles/<username> to edit and save it.
The best solution is not to turn of the PC before closing the console.
Once Control Center is recycled the message will go away.
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Document Information
Modified date:
17 December 2019
UID
swg21983597