When attempting to discover a VMware ESXi host from a MegaRAID Storage Manager (MSM) installation on a guest Operating System (OS), the ESXi host is not detected. Some Windows or Linux hosts in the same subnet are detected correctly.
This symptom will occur if MSM is installed on a VMware virtual machine (VM) which has two (2) or more network interfaces.
The following is a sample configuration of an affected system. This shows that the virtual machine's local area connection and ESXi's management network are configured on two (2) different subnets.
VM Guest OpSys
Primary Network Connection IP address 10.10.10.100
Subnet Mask 255.255.0.0
Secondary Network Connection IP address 172.168.10.100
Subnet Mask 255.255.255.0
VMware ESXi 5.x Host
Management network IP address 172.168.10.10
Subnet Mask 255.255.255.0
Source
RETAIN tip: H211508
Symptom
When attempting to discover a VMware ESXi host from a MegaRAID
Storage Manager (MSM) installation on a guest Operating System
(OS), the ESXi host is not detected. Some Windows or Linux hosts in
the same subnet are detected correctly.
This symptom will occur if MSM is installed on a VMware virtual
machine (VM) which has two (2) or more network interfaces.
The following is a sample configuration of an affected system.
This shows that the virtual machine's local area connection and
ESXi's management network are configured on two (2) different
subnets.
VM Guest OpSys
Primary Network Connection |
IP address |
10.10.10.100 |
Subnet Mask 255.255.0.0 |
Secondary Network Connection IP address 172.168.10.100
VMware ESXi 5.x Host
Affected configurations
Subnet Mask 255.255.255.0 |
Management network |
IP address 172.168.10.10 |
Subnet Mask 255.255.255.0 |
The system is configured with at least one of the following:
- MegaRAID Storage Manager, any version
- VMware ESXi 4.1 Installable, any Update
- VMware ESXi 5.0, any Update
- VMware ESXi 5.1, any Update
This tip is not system specific.
This tip is not option specific.
Note: This does not imply that the network operating
system will work under all combinations of hardware and
software.
Please see the compatibility page for more information:
http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/
The system has the symptom described above.
Workaround
There are workarounds, but by default, it is the expected
behavior of MegaRAID Storage Manager (MSM) to discover only other
servers on the same subnet as the first connection.
Choose one (1) of the following as a workaround.
Workaround 1: Change the primary Internet Protocol (IP) address
on the VM so that it is in the same subnet of the ESXi management
network.
Change the primary network connection on the VM, to an IP
address that is in the same subnet as ESXi's management network,
such as the following:
VM Guest OpSys
Primary Network Connection |
IP address 172.168.10.100 |
Subnet Mask 255.255.255.0 |
Secondary Network Connection IP address |
10.10.10.100 |
Subnet Mask 255.255.0.0 |
VMware ESXi 5.x Host
Workaround 2: For a Windows host, users may change the metric of
the secondary network connection so that it is the preferred
interface used.
Management network |
IP address 172.168.10.10 |
Subnet Mask 255.255.255.0 |
From the Control Panel, navigate to the network interface
properties.
Chose 'Internet Protocol Version 4 (TCP/IPv4)'
Click 'Properties', then on the 'General' tab, click the
'Advanced' button.
To specify a metric, on the IP Settings tab, clear the Automatic
metric check box, and then enter a metric of 5 in the Interface
Metric field.
Additional information
By default, MegaRAID Storage Manager (MSM) only discovers an
ESXi host which is on the same subnet as the primary network
connection of the VM.
The first change will move the network connection to the same
subnet.
The second change is a tweak to Windows to cause it to use the
secondary connection with priority over the first.
BladeCenter:VMware ESX Server 4
System x:VMware ESX Server 4
BladeCenter:VMware vSphere 5.0
BladeCenter:VMware vSphere 5.0 x64
System x:VMware vSphere 5.0
System x:VMware vSphere 5.0 x64
Lenovo x86 servers:VMware ESX Server 4
Lenovo x86 servers:VMware vSphere 5.0
Lenovo x86 servers:VMware vSphere 5.0 x64
Applicable countries and regions
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