IBM Support

Maximo Reorder Will Not Run Without Conversion

Troubleshooting


Problem

The Maximo reorder process fails to reorder items that do not have a conversion set between order and issue units on the CONVERSION object.

Symptom

Reorder will fail to reorder items where a conversion between order and issue unit is not set on the CONVERSION object for the item record. Steps to replicate issue:
Open Inventory Control and from select action choose/Unit of Measure and conversion/Add modify units of measure.
Create two new measure of units called UNIT1 and UNIT2 with an abbreviation of U1 and U2 respectively.
Save.
Bring Up item master and create a new Item called IT10.
Give it an order unit of UNIT1 and an Issue unit of UNIT2
Add it to a storeroom
Current balance of zero
Save

Bring up Inventory and the item created and set the reorder point to 5 and give it a primary vendor.
From the select action choose run reorder
Preview the reorder process

No items come up for reorder even though the part is ready to be reordered. However, since current balance is expressed in issue units and there is no correlation between UNIT1 and UNIT2 on the CONVERSION object, it will not reorder.

From Inventory choose Select Actions/Add Modify Conversions.

Set the From Measure unit to measure unit for UNIT1 to UNIT2 to be a conversion factor of 1. Also place the itemnumber into the itemnum field.

Go back and run the reorder process and you will see that the item record now reorders


NOTE: This Document is not intended to trouble-shoot or resolve all issues pertaining to Reorder. It is intended to check one area in which you can determine a root cause.

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Inventory","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.2;6.1;6.2;6.2.1;6.2.2;6.2.3;6.2.4;6.2.5;6.2.6;6.2.7;6.2.8;7.1;7.1.1;7.5;7.6","Edition":"Enterprise","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSLKTY","label":"Maximo Asset Management for IT"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":null,"Platform":[{"code":"","label":"All"}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
17 September 2025

UID

swg21295844