Question & Answer
Question
Why do we see only the SR-related attachments and not all the related objects for Locations/Assets in MAS/Maximo Mobile for EAM 8.8?
Cause
In earlier versions of MAS Mobile / Maximo Mobile for EAM, up to 8.7, we used to see the attachments from all the related objects for Locations/Assets in the Service Requests role-based application.
Starting Maximo Mobile for EAM 8.8 and forward, only the SR-related attachments will be visible, and not all the Locations/Assets-related objects.
Starting Maximo Mobile for EAM 8.8 and forward, only the SR-related attachments will be visible, and not all the Locations/Assets-related objects.
Answer
After further internal discussion with Development Team, the conclusion is that for Mobile, we should not download all the related record attachments to the SR as this is a big performance problem. We should only display the attachment records which are directly related to the SR.
This functionality will be observed starting Mobile version 8.8 and future versions.
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Document Information
Modified date:
23 June 2023
UID
ibm17006503