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MaaS360 Certificate Pinning Certificate Rotation - Possible Impact

Release Notes


Abstract

MaaS360 customers who utilize the Certificate Pinning feature might notice an impact with an upcoming certificate rotation on 14 April 2022. Read content in this article to understand impact.

Content

MaaS360 Certificate Pinning Certificate Rotation
MaaS360 will be performing a certificate rotation on 14 April 2022 for the SSL Certificate Pinning feature. Customers who have this feature enabled under Setup>Settings>Device Enrollment Settings>Advanced should ensure their devices report back to the MaaS360 platform prior to this date.
IMPACT
Customers utilizing the Certificate Pinning feature will want to ensure devices report back to the MaaS360 platform as of 5 April 2022 or later. When the certificate rotation occurs on 14 April 2022, any device with a Last Reported date prior to 5 April 2022 will need be un-enrolled and re-enrolled to ensure management services are not interrupted.
Feature is enabled on the following section: Setup>Settings>Advanced>SSL Certificate Pinning
Documentation found here
ACTION
Customers using the Certificate Pinning feature will need to verify their devices have received the new certificate. To verify, devices will need to have reported back to the MaaS360 platform after 4 April 2022 to have received the new certificate. If the Last Reported date shown is 4 April 2022 or earlier, launching the MaaS360 application will initiate the device to report back to the platform and receive the new certificate. All devices should have a minimum Last Reported date of 5 April 2022 to not be impacted.

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Document Information

Modified date:
08 April 2022

UID

ibm16569555