Troubleshooting
Problem
Attempts to launch IBM Rational DOORS results in the licensing error "System Clock has been set back".
Cause
The "System clock setback detected" error could be encountered due to files present on the OS which are dated newer than the current date. This can be caused by modifying the date on the OS, which leaves a time 'footprint' of changed operating system file dates, or from shared files from other users. The FLEXnet software, being sensitive to such changes for security reasons, senses these forward-dated files and regards it as a security breach, thus generating the "System clock setback detected" error.
Resolving The Problem
Option 1: Perform the following steps on the license server to resolve the issue:
- Select Start > Search
- Select All files and folders
- Click on the When was it modified?
- Select the Specify dates option
- Select Modified Date from the drop down
- For the from field put in tomorrow's date
- For the to field put in a date 10 years from present
- Click the Search button
Option 2: Alternatively, you can also uninstall the license server and install it again.
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Document Information
Modified date:
01 May 2020
UID
swg21324817