IBM Support

The Launch of Safety From MAS Spins and Never Loads

Troubleshooting


Problem

The launch of Safety from MAS as a regular user spins and never loads.
image 8042
Users must have the Administrator role in MAS to be able to launch Safety.

Resolving The Problem

Users must have the Administrator role in MAS to be able to launch Safety.  If a user was created with the User role, they should be deleted and recreated with an Administrator role.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m3p000000GoDCAA0","label":"Maximo Safety"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.3.0"}]

Document Information

Modified date:
29 January 2021

UID

ibm16409862