Troubleshooting
Problem
keytool error: java.lang.Exception: Failed to establish chain from reply
Resolving The Problem
Solution: Make sure all the certificates from the chain are imported into the keystore. You can identify the certificates from the chain by opening the certificate received from the CA. Double click the file and go to the certification path tab. You should be able to get the path chain from there. In order to obtain the individual certs from the chain, contact your Certification Authority (i.e. Verisign or Entrust). If this is a self signed certificate contact your IT admin to obtain the individual certs from the chain.
[{"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Historical Number
00001381
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Document Information
Modified date:
15 June 2018
UID
swg21513886