IBM Support

JVMDUMP012E Error in System dump: Dump failed - could not load library DBGHELP.DLL

Troubleshooting


Problem

IBM Control Center error "JVMDUMP012E Error in System dump: Dump failed - could not load library DBGHELP.DLL"

Resolving The Problem

Check heap size under installationInfo.properties file.
Increase the MAX_HEAP_SIZE.
Stop Control Center
Change:  MAX_HEAP_SIZE
Save the file
Run configCC.sh and answer n, y to the questions. 

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9GLA","label":"IBM Control Center"},"ARM Category":[{"code":"a8m0z000000cwW8AAI","label":"PERFORMANCE"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]

Document Information

Modified date:
21 September 2020

UID

ibm16333557