IBM Support

JazzSM DASH - Navigation tasks missing (icons) after upgrading to Dashboard Application Services Hub (DASH) fix pack 5 or later

How To


Summary

DASH was successfully upgraded to fix pack 5 (or newer) but when logging into DASH none of the normal navigation tasks (icons) are visible on the upper portion of the navigation ribbon.

Steps

DASH fix pack 5 and newer requires Java SDK8.  WAS fix pack 14 and newer will automatically install a bundled version of SDK8.
1) List the available installed SDK versions available to WebSphere:
          /opt/IBM/WebSphere/AppServer/bin/managesdk.sh -listAvailable
2) Set the bundled SDK8 as active:
  
         ./managesdk.sh -setCommandDefault -sdkName 1.8_64_bundled
         ./managesdk.sh -setNewProfileDefault -sdkName 1.8_64_bundled
         ./managesdk.sh -enableProfile -enableServers -profileName JazzSMProfile -sdkname 1.8_64_bundled
3) Restart DASH

Document Location

Worldwide

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEKCU","label":"Jazz for Service Management"},"Component":"DASH","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
11 September 2020

UID

ibm16129627

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