Troubleshooting
Problem
javax.servlet.UnavailableException: SRVE0200E
Symptom
The customer have a websphere 6.0 clustered environments. Four instances are running across two boxes.
This issue happens with 2 of the instances while its not happening with the rest.
The jsp file is present in the build and we could even find the compiled version of it in the problematic instance.
Error Message
javax.servlet.UnavailableException: SRVE0200E: Servlet [org.apache.jsp._frmPalletPickInstructionValtxtPalletId]: Could not find required class - _frmPalletPickInstructionValtxtPalletId.class
Resolving The Problem
Redeployed the application solved the issue
[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Historical Number
NFX7248
Product Synonym
Sterling; IBM OMS; IBM Sterling Order Management
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Document Information
Modified date:
20 June 2025
UID
swg21553807