IBM Support

ITCAM for Transactions - RFT - RPT - Support Matrix

How To


Summary

Rational Functional Tester (RFT) and Rational Performance Tester (RPT) are used to record and develop scripts to check availability and performance from IBM Tivoli Composite Application Manager for Transactions (ITCAMfT) Robotic Response Time (RRT / T6) agents. Use the information in this article to identify what versions of RFT and RPT are supported by ITCAMfT.

Objective

How to.....
How to...
Identify what versions of RFT and RPT are supported by ITCAMfT
 

Environment

RFT and RPT script development
Windows®

Run scripts on RRT / T6 agents
RFT: Windows®
RPT: Windows®, Linux®, AIX
 

Please note: Rational® Test products have new names starting from version 11.0.0

Although ITCAM for Transactions does not support version 11 yet, and this article only refers to Rational Functional Tester (RFT), and Rational Perfomance Tester (RPT), you may come across the new product names when opening support Cases and accessing product documentation etc, even for versions before 11.0.0

To help reduce the risk of confusion...
IBM Rational Functional Tester is now IBM DevOps Test UI
IBM Rational Performance Tester
is now IBM DevOps Test Performance

Steps

RFT and RPT versions supported for use with ITCAM for Transactions

Some versions of Rational software supported for use on RRT/T6 agents, are no longer supported by Rational support. In these cases, ITCAMfT provides "best effort" support for problems encountered in the ITCAMfT environment.

If the problem is attributed to Rational software, you might be asked to upgrade to a version of RFT or RPT supported by Rational and ITCAMfT before troubleshooting can continue.

Use the following lifecycle information to check "End of support" dates for your version of RFT and RPT:
Software lifecycle for Rational Functional Tester (RFT)
Software lifecycle for Rational Performance Tester (RPT)
 

What to do if you need help from IBM support...

If you need to open a Case relating to ITCAMfT Robotic Response Time, and RFT or RPT playbacks, the troubleshooting process will get off to a better start if you direct the Case to the correct support team.
 
  • If you experience problems in RFT or RPT Workbench before the script is exported to ITCAM for Transactions...

    For example:
    - Installing RFT or RPT Workbench
    - Recording a script
    - Running a script

    Open a Case for the product:   Rational Functional Tester or Rational Performance Tester

    Your Case will be worked on by Rational support who are the experts when it comes to all aspects of script development and playback in RFT and RPT Workbench.
     
  • If you experience ITCAMfT related problems...

    For example:
    - Installing the Rational Integration Support (RIS) plugin
    - Exporting the script to ITCAM for Transactions
    - Creating or updating Robotic Response Time profiles in Application Management Configuration Editor (AMCE)
    - Running the script on the T6 agent
    - Data collection or display issues in the TEP console

    Open a Case for the product:   Tivoli Composite Application Manager for Transactions
     


The following tables show what versions of RPT (Table 1) and RFT (Table 2), are supported for use with different versions of ITCAMfT.
Each table is followed by useful information to help you implement Robotic playbacks using Rational Functional Tester (RFT) and Rational Performance Tester (RPT).
 
RFT and RPT Version numbers use this format:
V.R.M.F (V: Version; R: Release; M: Modification; F: FixPack

When the Version, Release or Modification element in the version number changes, that version is not supported until ITCAMfT certification tests are completed, and these tables are updated to reflect the new level of support.

If the version of RPT or RFT has a FixPack value of "x" in these tables, it means all fixpacks for that release are also supported.

For example, RPT 9.2.0.x in the column title means, RPT 9.2.0.1 is also supported.
There might be exceptions. If that happens, these tables give details of the exception.
 
Rational Performance Tester (RPT) - Support Matrix (Table 1)
(*) RPT version no longer supported by Rational - ITCAMfT support will provide "best effort" support
ITCAMfT version RPT Version
(++) ITM framework required - ITM 6.3.0.7 SP6 or later
9.2.0.x(*)
9.5.0.x(*) 10.0.0.x 10.2.3.x 10.5.1.x 10.5.4.x
7.4.0.2-TIV-CAMRT-IF0023 (++) X X X X X X
7.4.0.2-TIV-CAMRT-IF0021 (++) X X X X X
7.4.0.2-TIV-CAMRT-IF0020 (++) X X X X
(+) ITM framework required - ITM 6.3.0.7 or later (Upto SP5) 9.2.0.x(*) 9.5.0.x(*) 10.0.0.x 10.2.3.x 10.5.1.x 10.5.4.x
7.4.0.2-TIV-CAMRT-IF0018 (+) X X X
7.4.0.2-TIV-CAMRT-IF0016 (+) X X X
7.4.0.2-TIV-CAMRT-IF0015 (+) X X X
7.4.0.2-TIV-CAMRT-IF0014 (+) X X X
7.4.0.2-TIV-CAMRT-IF0013 (+) X X X
7.4.0.2-TIV-CAMRT-IF0012 (+) X X X
7.4.0.2-TIV-CAMRT-IF0010 (+) X X
7.4.0.2-TIV-CAMRT-IF0009 (+) X X
7.4.0.2-TIV-CAMRT-IF0007 (+) X X
7.4.0.2-TIV-CAMRT-IF0006 (+) X X
(.) ITM framework required - Lower than ITM 6.3.0.7 9.2.0.x(*) 9.5.0.x(*) 10.0.0.x 10.2.3.x 10.5.1.x 10.5.4.x
7.4.0.1-TIV-CAMRT-IF0066 (.) X X X X X X
7.4.0.1-TIV-CAMRT-IF0064 (.) X X X X X
7.4.0.1-TIV-CAMRT-IF0062 (.) X X X X
7.4.0.1-TIV-CAMRT-IF0059 (.) X X X
7.4.0.1-TIV-CAMRT-IF0053 (.) X X X
7.4.0.1-TIV-CAMRT-IF0048 (.) X X X
7.4.0.1-TIV-CAMRT-IF0046 (.) X X X
7.4.0.1-TIV-CAMRT-IF0045 (.) X X X
7.4.0.1-TIV-CAMRT-IF0043 (.) X X
7.4.0.1-TIV-CAMRT-IF0042 (.) X X
7.4.0.1-TIV-CAMRT-IF0038 (.) X X
7.4.0.1-TIV-CAMRT-IF0037 (.) X X

Additional Information
 
  • Clients entitled to run ITCAMfT, are also entitled to download and use RPT without purchasing a Rational license

    ITCAMfT users have a restricted license included in the ITCAMfT Rational Integration Support (RIS) plugin which allows you to develop, export and run RFT and RPT playbacks without the need to buy a separate RFT or RPT license.

    When installing RPT, you do not need to install the IBM Rational License Key Administrator package, as the a license is installed automatically with the Rational Integration Support (RIS) plugin.

    The license provided with ITCAMfT Rational Integration Support (RIS) is a permanent license that won't expire till the end of 2037.
    The license restriction applies to the number of virtual users that can simultaneously run a RPT test.
    The license provided with ITCAMfT Rational Integration Support (RIS) allows only 1 user.

    You can download the required version of RPT from Passport Advantage as follows:
    Open the eAssembly associated with your companies account.
    It should be one of these Part numbers:

    IBM Tivoli Composite Application Manager for Transactions V7.4 eAssembly:
    CRP34ML   IBM Rational for IBM Tivoli Composite Application Manager for Transactions V7.4 Multiplatform Multilingual eAssembly

    IBM SmartCloud Application Performance Management 7.7.0.3 Standard Edition eAssembly:
    CRQ9AML IBM SmartCloud Application Performance Management 7.7.0.3 Standard Edition : IBM Rational for IBM Tivoli Composite Application Manager for Transactions V7.4 Multiplatform, Multilingual eAssembly

    IBM Cloud Pak for AIOps 4.2.0 eAssembly:
    G09C6ML  IBM Rational for IBM Cloud Pak for AIOps 4.2.0 Multiplatform Multilingual eAssembly  
    Note: This eAssembly includes RPT 10.2.2 - Do not download this version, it is not supported

    You can now select and download the required individual images.

    For example:

    M0F6XML   IBM Rational Performance Tester v10.5.4 Setup Multiplatform Multilingual
    M0F6YML   IBM Rational Performance Tester v10.5.4 Core Multiplatform Multilingual

    M09N2ML   IBM Rational Performance Tester v10.5.1 Setup Multiplatform Multilingual
    M09N3ML   IBM Rational Performance Tester v10.5.1 Core Multiplatform Multilingual

    M05QSML   IBM Rational Performance Tester v10.2.3 Setup Multiplatform Multilingual
    M05QTML   IBM Rational Performance Tester v10.2.3 Core Multiplatform Multilingual

    These specific versions of RPT are NOT supported by ITCAMfT:
    RPT 10.1.x
    RPT 10.2.0.x
    RPT 10.2.1.x
    RPT 10.2.2.x
    RPT 10.5.0.x
    RPT 10.5.2.x
    RPT 10.5.3.x

    If you need new features introduced in any of these "unsupported" versions, you should use the latest supported version. (See Table 1)
     
  • T6 agents installed on Linux® and AIX can only be used for playing back RPT http and https scripts. (Run in 32-bit mode)
     
  • If you have problems with Robotic Response Time monitoring in a system that's using supported ITCAMfT components, but...

    - The version of RPT used to record scripts is now out of support
    - It becomes clear that help is needed from Rational support

    You might be asked to upgrade to a supported version of RPT before troubleshooting can continue.
     
  • Important information relating to RPT and RIS installation

    - RPT does not need to be installed on T6 agents where scripts are run as scheduled playbacks.
       Do not install RPT on a T6 agent in a production environment, if you plan to record, test and maintain scripts.
       If you do this. you will have to make sure all playback activity is stopped when RPT Workbench is used.

    - The machine where RPT is installed must be able to connect to the AMC / T3 agent machine to export scripts

    - Install RPT when logged in as the local Administrator, or using a user ID that belongs to the Local Administrators group

    - RPT Workbench must be installed as a 32-bit application on versions of Windows supported by ITCAMfT and RPT

       By default, RPT will be installed with the 64-bit option selected.
       The 32-bit option must be selected when installing RPT
       Failing to install the 32-bit version of RPT will result in script export problems, because Rational Integration Support (RIS) is a 32-bit Windows application

       Use these links to check Windows versions supported by Rational Performance Tester:
       Rational Performance Tester 10.5.4 - System Requirements > Operating Systems
       Rational Performance Tester 10.5.1 - System Requirements > Operating Systems
       Rational Performance Tester 10.2.3 - System Requirements > Operating Systems
       Rational Performance Tester 10.0.0 & older versions - Software Product Compatibility Reports

       The ITCAM for Transactions 7.4: System Requirements and Prerequisites technote, provides links to pre-built reports including
       Detailed System Requirements - Response Time (RT)
       Use information available in the "Notes" and "Details" columns to check what agent versions are needed to support specific operating systems

    - When installing RPT, make sure the correct "Features/Test Extensions" are selected.
       Note: Do not select "IBM Rational Performance Tester Extension for Rational Integration Tester".
       Doing so will result in a failure to create runtime packages for export to ITCAM.
       See the "Select the features to install" screen shot in How to install Rational Performance Tester (RPT) 10.2.3 for ITCAM for Transactions v7 product? 

    - Install Rational Integration Support (RIS) extracted from the Windows RT image that matches the version of T6 agent being used.

    - The technote How to install Rational Performance Tester (RPT) 10.2.3 for ITCAM for Transactions v7 product?, was written for a specific version of ITCAMfT and RPT. The information is relevant for other versions, and highlights the main requirements that have to be met to achieve a working installation.
     
  • When upgrading ITCAMfT T6 agents and Rational Integration Support (RIS), always make sure the interim fix README file is read in full.
    The README document may include important infomation relating to prequisites and dependencies that supersede information available in other sources, including this technote.


Rational Functional Tester (RFT) - Support Matrix (Table 2)
(*) RFT version no longer supported by Rational - ITCAMfT support will provide "best effort" support
ITCAMfT version RFT Version
(++) ITM framework required - ITM 6.3.0.7 SP6 or later
9.2.0.x(*)
9.5.0.x(*) 10.0.0.x 10.2.3.x 10.5.1.x 10.5.4.x
7.4.0.2-TIV-CAMRT-IF0023 (++) X X X X X X
7.4.0.2-TIV-CAMRT-IF0021 (++) X X X X X
7.4.0.2-TIV-CAMRT-IF0020 (++) X X X X
(+) ITM framework required - ITM 6.3.0.7 or later (Upto SP5) 9.2.0.x(*) 9.5.0.x(*) 10.0.0.x 10.2.3.x 10.5.1.x 10.5.4.x
7.4.0.2-TIV-CAMRT-IF0018 (+) X X X
7.4.0.2-TIV-CAMRT-IF0016 (+) X X X
7.4.0.2-TIV-CAMRT-IF0015 (+) X X X
7.4.0.2-TIV-CAMRT-IF0014 (+) X X X
7.4.0.2-TIV-CAMRT-IF0013 (+) X X X
7.4.0.2-TIV-CAMRT-IF0012 (+) X X X
7.4.0.2-TIV-CAMRT-IF0010 (+) X X
7.4.0.2-TIV-CAMRT-IF0009 (+) X X
7.4.0.2-TIV-CAMRT-IF0007 (+) X X
7.4.0.2-TIV-CAMRT-IF0006 (+) X X
(.) ITM framework required - Lower than ITM 6.3.0.7 9.2.0.x(*) 9.5.0.x(*) 10.0.0.x 10.2.3.x 10.5.1.x 10.5.4.x
7.4.0.1-TIV-CAMRT-IF0066 (.) X X X X X X
7.4.0.1-TIV-CAMRT-IF0064 (.) X X X X X
7.4.0.1-TIV-CAMRT-IF0062 (.) X X X X
7.4.0.1-TIV-CAMRT-IF0059 (.) X X X
7.4.0.1-TIV-CAMRT-IF0053 (.) X X X
7.4.0.1-TIV-CAMRT-IF0048 (.) X X X
7.4.0.1-TIV-CAMRT-IF0046 (.) X X X
7.4.0.1-TIV-CAMRT-IF0045 (.) X X X
7.4.0.1-TIV-CAMRT-IF0043 (.) X X
7.4.0.1-TIV-CAMRT-IF0042 (.) X X
7.4.0.1-TIV-CAMRT-IF0038 (.) X X
7.4.0.1-TIV-CAMRT-IF0037 (.) X X
Additional Information
  • Use RFT lifecycle information to check "End of support" dates for your version of RFT:
    Software lifecycle for Rational Functional Tester (RFT)
    Note: The End of Support date for RFT 10.0.x is 30th September 2024
     
  • Clients entitled to run ITCAMfT, are also entitled to download and use RFT without purchasing a Rational license

    ITCAMfT users have a restricted license included in the ITCAMfT Rational Integration Support (RIS) plugin which allows you to develop, export and run RFT and RPT playbacks without the need to buy a separate RFT or RPT license.

    The license provided with ITCAMfT Rational Integration Support (RIS) is a permanent license that won't expire till the end of 2037.

    You can download the required version of RFT from Passport Advantage as follows:

    Open the eAssembly associated with your companies account.
    It should be one of these Part numbers:

    IBM Tivoli Composite Application Manager for Transactions V7.4 eAssembly:
    CRP34ML   IBM Rational for IBM Tivoli Composite Application Manager for Transactions V7.4 Multiplatform Multilingual eAssembly

    IBM SmartCloud Application Performance Management 7.7.0.3 Standard Edition eAssembly:
    CRQ9AML IBM SmartCloud Application Performance Management 7.7.0.3 Standard Edition : IBM Rational for IBM Tivoli Composite Application Manager for Transactions V7.4 Multiplatform, Multilingual eAssembly

    IBM Cloud Pak for AIOps 4.2.0 eAssembly:
    G09C6ML  IBM Rational for IBM Cloud Pak for AIOps 4.2.0 Multiplatform Multilingual eAssembly  
    Note: This eAssembly includes RPT 10.2.2 - Do not download this version, it is not supported

    You can now select and download the required individual images.

    For example:

    M0F69ML   IBM Rational Functional Tester v10.5.4 Setup Multiplatform Multilingual
    M0F6BML   IBM Rational Functional Tester v10.5.4 Core Multiplatform Multilingual  

    M09MWML   IBM Rational Functional Tester v10.5.1 Setup Multiplatform Multilingual
    M09MXML   IBM Rational Functional Tester v10.5.1 Core Multiplatform Multilingual

    M05QMML   IBM Rational Functional Tester v10.2.3 Setup Multiplatform Multilingual
    M05QNML   IBM Rational Functional Tester v10.2.3 Core Multiplatform Multilingual 

    These specific versions of RFT are NOT supported by ITCAMfT:
    RFT 10.1.x
    RFT 10.2.0.x
    RFT 10.2.1.x
    RFT 10.2.2.x
    RFT 10.5.0.x
    RFT 10.5.2.x
    RFT 10.5.3.x

    If you need new features introduced in any of these "unsupported" versions, you should use the latest supported version. (See Table 2)
     
  • By default, the T6 agent runs as a Windows service.
    When running RFT scripts, the agent executable, kt6agent.exe, has to run as a process
    The technote, ITCAM for Transactions - Running the RRT / T6 agent as a process describes how this is done.
     
  • If you have problems with Robotic Response Time monitoring in a system that's using supported ITCAMfT components, but...

    - The version of RFT used to record scripts is now out of support
    - It becomes clear that help is needed from Rational support

    You might be asked to upgrade to a supported version of RPT before troubleshooting can continue.
     
  • Important information relating to RFT and RIS installation:

    - RFT has to be installed on T6 agents where scripts will run as scheduled playbacks.
       RFT installed on a T6 agent can only be used for script development and maintenance when all scheduled playbacks are stopped, and preferably, the T6 agent is stopped.

    - The machine where RFT is installed, must be able to connect to the AMC / T3 agent machine to export scripts

    - Install RFT when logged in as the local Administrator, or using a user ID that belongs to the Local Administrators group

    - RFT Workbench must be installed as a 32-bit application on versions of Windows supported by ITCAMfT and RFT
       By default, RFT will be installed with the 64-bit option selected.
       The 32-bit option must be selected when installing RFT
       Failing to install the 32-bit version of RFT will result in script export problems, because Rational Integration Support (RIS) is a 32-bit Windows application

       Use these links to check Windows versions supported by Rational Functional Tester:
       Rational Functional Tester 10.5.4 - System Requirements > Operating Systems
       Rational Functional Tester 10.5.1 - System Requirements > Operating Systems
       Rational Functional Tester 10.2.3 - System Requirements > Operating Systems
       Rational Functional Tester 10.0.0 & older versions - Software Product Compatibility Reports

       The ITCAM for Transactions 7.4: System Requirements and Prerequisites technote, provides links to pre-built reports including
       Detailed System Requirements - Response Time (RT)
       Use information available in the "Notes" and "Details" columns to check what agent versions are needed to support specific operating systems

    - Install Rational Integration Support (RIS) extracted from the Windows RT image that matches the version of T6 agent being used.
     
  • When upgrading ITCAMfT T6 agents and Rational Integration Support (RIS), always make sure the interim fix README file is read in full.
    The README document may include important infomation relating to prequisites and dependencies that supersede information available in other sources, including this technote.

Document Location

Worldwide

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Product Synonym

ITCAMfT;TCAM;RRT;T6;RFT;RPT;RIS

Document Information

Modified date:
12 September 2024

UID

ibm15738145