IBM Support

It is not possible to create an organization using Double byte characters

Troubleshooting


Problem

Attempts to create an organization that uses Double byte characters fail. For example, Chinese names fail:

image 10996

Cause

The issue is caused by the following regex. It should match ASCII characters;

/^(ORG|LOC)(\.[\w-]+)*$/

Resolving The Problem

Workaround:
Use simple characters for organization names; a-b, 0-9

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m3p000000GoDCAA0","label":"Maximo Safety"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.0"}]

Document Information

Modified date:
02 November 2021

UID

ibm16474187