Troubleshooting
Problem
If you have more than one instance of the Rational DOORS database server on your computer, and you upgrade to version 9.5, only one instance of the database server is upgraded correctly.
Cause
The installer does not automatically upgrade the second and any other instances of the database server.
Diagnosing The Problem
After upgrading, select Administrative Tools > Services, and scroll to the entries for the Rational DOORS database server services. Only the first instance will be present. There will be no entries for your other database server instances.
Resolving The Problem
Manually reinstall other instances of the database server:
- Open a command prompt and navigate to the bin directory of your 9.5 Rational DOORS database server installation.
- Type doorsd -minstall -p portnumber -s serverdata. Replace portnumber and serverdata with the port and server data location that you want to display as a service again in 9.5.
- For example:
doorsd -minstall -p 36699 -s c:\DOORSdata\database2
When you reopen the list of services, the other Rational DOORS database server services will be added.
[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
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Document Information
Modified date:
01 May 2020
UID
swg21617040