Troubleshooting
Problem
iOS Supervised devices are unable to deselect the Password AutoFill under iOS Settings -> Touch ID & Passcode
![image 9580](/support/pages/system/files/inline-images/image_9580.png)
Resolving The Problem
In the MaaS360 portal, please view the iOS MDM policy assigned to the device. Next, navigate to Supervised Settings -> Restrictions & Network -> Enable Authentication for Auto Fill, and set it to No. Once the device updates the policy, it will then allow the user to turn this setting off.
![image 9581](/support/pages/system/files/inline-images/image_9581.png)
Document Location
Worldwide
[{"Type":"SW","Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSXX","label":"IBM MaaS360"},"ARM Category":[{"code":"a8m0z000000070yAAA","label":"POLICY"},{"code":"a8m0z000000GnQJAA0","label":"TROUBLESHOOTING"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
Was this topic helpful?
Document Information
Modified date:
04 May 2021
UID
ibm16447533