Intervideo WinDVD playback error on Microsoft Vista preload - IBM IntelliStation M Pro (9229, 9230)

Resolving The Problem

RETAIN tip: H19539

When playing a DVD using the application WINDVD, a user might see two problems:

1. There will be a movie screen left over on the desktop.
2. A portion of the movie content flickers while the movie continues to play.

The problem can be observed while quickly adjusting between full screen and normal size. The error occurs randomly, and it is possible the symptom may not be observed at all.

The system may be any of the following IBM workstations:

• IntelliStation M Pro, Type 9229, any model
• IntelliStation M Pro, Type 9230, any model

This tip is not software specific.

The system is configured with one or more of the following IBM Options:

• 16X RAM-Read DVD-ROM IDE Drive, Option part number 22P1999 (FRU 39M3569)
• DVD-R, Option part number 32R2906
• DVD/CD-RW, Option part number 32R2905
• DVD/CD-RW, Option part number 39R7508
• DVD/CD-RW, Option part number 39Y6824

The application vendor, Intervideo Inc., is currently working on a new build to fix this problem. The fix target date is First Quarter 2007.

One of the two workarounds below can be used:

1. Re-adjust the screen size. Point the mouse to the movie window and double click on the left button of the mouse. Depending on the current state of the window, this act will either maximize or minimize the size of the movie window. If the problem does not resolve on the first attempt, then repeat until it is resolved.
2. Instead of using Intervideo WINDVD, Windows Media Player can be used to watch a DVD without seeing the symptom. To locate this application click Start, then All Programs, then Windows Media Player.

There is a fault in the vendor application Intervideo WINDVD. The application has problems adopting the IntelliStation M Pro setting when Microsoft Vista64 is preloaded.