IBM Support

The Intel X520 Dual-Port 10 Gigabit Ethernet SFP+ adapter (49Y7960) shows an error message during a one hour LAN stress test, with inbox driver of SLES 10 SP4 32-bit - IBM System

Troubleshooting


Problem

The Intel X520-DA2 Dual-Port 10 Gigabit Ethernet SFP+ adapter for IBM System x, option 49Y7960, shows an error messages (similar to the example in the Symptom section) during a one hour Local Area Network (LAN) Stress Test with the inbox driver of SUSE Linux Enterprise Server (SLES) 10 SP4 32-bit.

Resolving The Problem

Source

RETAIN tip: H207445

Symptom

The Intel X520-DA2 Dual-Port 10 Gigabit Ethernet SFP+ adapter for IBM System x, option 49Y7960, shows an error messages (similar to the example below) during a one hour Local Area Network (LAN) stress test with the inbox driver of SUSE Linux Enterprise Server (SLES) 10 SP4 32-bit.

Affected Configurations

The system can be any of the following IBM servers:

  • System x3530 M4, type 7160, any model
  • System x3630 M4, type 7158, any model

The system is configured with at least one of the following:

  • SUSE Linux Enterprise Server (SLES) 10, Service Pack 4 (SP4)

The system is configured with one or more of the following IBM options:

  • Intel X520-DA2 Dual-Port 10 Gigabit Ethernet SFP+ Adapter for IBM System x, option 49Y7960, replacement part number (CRU) 49Y7962

Note: This does not imply that the network operating system will work under all combinations of hardware and software.

Please see the compatibility page for more information: http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/

Solution

Update the driver using intc_sw_nic_v16.8.2b-cd_anyos_32-64.iso, or a later version.

The file is or will be available by selecting the appropriate Product Group, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:

Additional Information

Updating to 'intc_sw_nic_v16.8.2b-cd_anyos_32-64.iso' resolves the issue.

Document Location

Worldwide


Operating System

System x:SUSE Linux Enterprise Server 10

System x Hardware Options:SUSE Linux Enterprise Server 10


Applicable countries and regions

  • Worldwide
[{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QU01GCQ","label":"System x->System x3530 M4->7160"},"Platform":[{"code":"PF047","label":"SurePOS"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QU91NCW","label":"System x->System x3630 M4->7158"},"Platform":[{"code":"PF047","label":"SurePOS"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QUOEAOM","label":"System x Hardware Options->Ethernet->10 Gb->49Y7960"},"Platform":[{"code":"PF047","label":"SurePOS"}],"Line of Business":{"code":"","label":""}}]

Document Information

More support for:
System x->System x3530 M4->7160

Operating system(s):
SurePOS

Document number:
812566

Modified date:
24 January 2019

UID

ibm1MIGR-5092373

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