IBM Support

Instructions defined at Order and Order Line are not copied over to the Shipment and Shipment Line

Question & Answer


Question

Why are the instructions defined at Order and Order Line are not copied over to the Shipment Shipment Line in IBM Sterling Selling and Fulfillment Suite?

Cause

The instructions obtained at Order Line are required to be printed in documents for each shipment line.

Answer

The shipment/shipmentline instructions and order/orderline instructions are different and are not copied over because

  • One can create multiple releases and ship them in different shipment/shipment lines.
  • Also copying the data is just a DB overhead when the data is already present in the linked entity.

The order header and line level instructions can be found in getShipmentDetails call using the below template,

<Shipment ShipmentKey="">
<ShipmentLines>
<ShipmentLine ShipmentLineKey="">
<Order OrderHeaderKey="" >
<Instructions>
<Instruction InstructionText="" />
</Instructions>
</Order>
<OrderLine OrderLineKey="" >
<Instructions>
<Instruction InstructionText="" />
</Instructions>
</OrderLine>
</ShipmentLine>
</ShipmentLines>
</Shipment>

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Distributed Order Management","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
16 June 2018

UID

swg22015775

Page Feedback