Troubleshooting
Problem
This technote identifies a potential resolution to the error, installation source for this product is not available, which might occur when uninstalling IBM Rational RequisitePro.
Cause
The full error message is as follows:
The installation source for this product is not available.
Verify that the source exists and that you can access it.
This error is often the result of old information existing in Registry for the Microsoft Windows Installer.
Diagnosing The Problem
Resolving The Problem
This issue is not unique to RequisitePro, Microsoft has a resolution for this problem that can be applied:
The utility obtained from the following link should be used to remove RequisitePro from the Windows Installer: How to fix MSI software update registration corruption issues
To complete the uninstallation of RequisitePro, you will have to complete the procedure described in technote 1189855: Clean uninstall of RequisitePro version 2003.06 and 7.x
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Document Information
Modified date:
16 June 2018
UID
swg21259415