Troubleshooting
Problem
Attempt to install IBM Netcool/OMNIbus 7.3.0 FixPack 7 (FP7) fails with java.lang.NullPointerException error
Symptom
Found this fatal error in the install log during installation of IBM Netcool/OMNIbus FP7:
Deployment Plan generation failure:
COIException in: createDeploymentPlan(/opt/IBM/netcool/_uninst/OMNIbusFP7/plan/install,DeploymentPackage Location: /tmp/730-FP07/COI,...,...)
Status: FATAL ERROR
Additional Notes: FATAL ERROR - The Deployment Plan is not found or Invalid.
Cause
From the logs, you can see it is failing due to empty "$NCHOME/_uninst/OMNIbusFP7/plan" directory:
Caused by: com.ibm.ac.coi.ext.ia.COIWrapperException: COIException in: createDeploymentPlan(/opt/IBM/netcool/_uninst/OMNIbusFP7/plan/install,DeploymentPackage Location: /tmp/730-FP07/COI,...,...)
Environment
IBM Netcool/OMNIbus 7.3.0.x with IBM Deployment Engine
Diagnosing The Problem
Check if "$NCHOME/_uninst/OMNIbusFP7/plan" directory is empty
Resolving The Problem
1. Rename "$NCHOME/_uninst/OMNIbusFP7" directory to "$NCHOME/_uninst/OMNIbusFP7_old"
2. Re-try FP7 installation
Product Synonym
DE
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Document Information
Modified date:
17 June 2018
UID
swg21650603