Troubleshooting
Problem
Installation failed with the following errors: ACUINI0082E The register or deregister request has failed. ClassName: com.ibm.ac.si.tpreg.TouchpointRegistryImpl Error connecting to server 127.0.0.1 on port 4130 with message Connection refused
Symptom
Take look into the DE_Install.log or IA log file and see if following errors are present. The most important error in this case is highlighted in bold below.
22-02-2012 16:36:07.835 Application main ENTRY: [com.ibm.ac.si.db.DbmsControlServer, -runControlServer]
22-02-2012 16:36:50.769 SIInstaller install com.ibm.ac.si.install.impl.RegisterCmdFailedException: ACUINI0082E The register or deregister request has failed. ClassName: com.ibm.ac.si.tpreg.TouchpointRegistryImpl and Options:[-p, /usr/ibm/common/acsi/wsdl/OSTP_ResourceTypesMRPs.properties].
at com.ibm.ac.si.install.impl.SIInstaller.processRequest(SIInstaller.java:6876)
at com.ibm.ac.si.install.impl.SIInstaller.registerManagedResourceProperties(SIInstaller.java:6892)
at com.ibm.ac.si.install.impl.SIInstaller.fullInstall(SIInstaller.java:4575)
at com.ibm.ac.si.install.impl.SIInstaller.installInternal(SIInstaller.java:4101)
at com.ibm.ac.si.install.impl.SIInstaller.install(SIInstaller.java:975)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.ibm.ac.si.install.NestedJarClassLoader.invoke(NestedJarClassLoader.java:250)
at com.ibm.ac.si.install.SIInstaller.install(SIInstaller.java:692)
at com.ibm.ac.coi.ext.ia.DEBootstrapInstall.install(DEBootstrapInstall.java:211)
at com.ibm.ac.coi.ext.ia.DEBootstrapWorkerThread.run(DEBootstrapWorkerThread.java:253)
Caused by: com.ibm.ac.si.install.impl.RunCommandFailedException: ACUINI0081E Loading java class method: com.ibm.ac.si.tpreg.TouchpointRegistryImpl::main has failed with exception:{1}
at com.ibm.ac.si.install.impl.SIInstaller.execSICmdNoExec(SIInstaller.java:6236)
at com.ibm.ac.si.install.impl.SIInstaller.execSICmd(SIInstaller.java:6281)
at com.ibm.ac.si.install.impl.SIInstaller.processRequest(SIInstaller.java:6874)
... 12 more
Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.ibm.ac.si.install.impl.SIInstaller.execSICmdNoExec(SIInstaller.java:6229)
... 14 more
Caused by: com.ibm.ac.si.tpreg.TpregRegistrationFailedException: ACUTRI0024E An error occurred registering the Managed Resource Properties for the resource type OSRT:PalmOS.
at com.ibm.ac.si.tpreg.TouchpointRegistryImpl.registerManagedResourceProperties(TouchpointRegistryImpl.java:369)
at com.ibm.ac.si.tpreg.TouchpointRegistryImpl.main(TouchpointRegistryImpl.java:586)
... 19 more
Caused by: com.ibm.ac.si.tpreg.TpregFailedException: ACUTRI0003E ClassNotFoundException .
at com.ibm.ac.si.tpreg.TouchpointRegistryDB.getConnection(TouchpointRegistryDB.java:140)
at com.ibm.ac.si.tpreg.TouchpointRegistryDB.<init>(TouchpointRegistryDB.java:167)
at com.ibm.ac.si.tpreg.TouchpointRegistryDB.instance(TouchpointRegistryDB.java:104)
at com.ibm.ac.si.tpreg.TouchpointRegistryImpl.registerManagedResourceProperties(TouchpointRegistryImpl.java:355)
... 20 more
Caused by: com.ibm.ac.si.db.DatabaseException:
at com.ibm.ac.si.db.DbmsControl.getConnection(DbmsControl.java:942)
at com.ibm.ac.si.db.DbmsControl.getConnection(DbmsControl.java:1022)
at com.ibm.ac.si.tpreg.TouchpointRegistryDB.getConnection(TouchpointRegistryDB.java:132)
... 23 more
Caused by: java.sql.SQLNonTransientConnectionException: java.net.ConnectException : Error connecting to server 127.0.0.1 on port 4130 with message Connection refused.
at org.apache.derby.client.am.SQLExceptionFactory40.getSQLException(Unknown Source)
Cause
AIX supports several mechanisms for resolution of hosts. The netsvc.conf file specifies the sequential order for resolving host names and aliases. Incorrect configuration may cause issues with host name resolution.
Diagnosing The Problem
Take a look into the /etc/netsvc.conf file and check what is the value of "hosts".
Resolving The Problem
If hosts is set something other than "local" then change it to local as below. With this change AIX will search the local /etc/hosts file for resolving host names
hosts=local
After above the change try the installation again.
Note: DE uses port # 4130 during installation. Another possibility could be that this port is being blocked by the firewall or is being used by some other process. See below technote:
https://www-304.ibm.com/support/docview.wss?uid=swg21472960
You can run below command to find out if the port is available or not:
netstat -a | grep 4130
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Document Information
Modified date:
17 June 2018
UID
swg21586875