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Importing a ReqIF file results in "Unsuitable filename; please provide an ASCII filename error

Troubleshooting


Problem

If there are non-ASCII characters in the ReqIF import file path, the import operation cannot be completed.

Symptom

image-20230908165043-1

Cause

DOORS does not support non-ASCII characters in the path when you reference files.

Environment

All Microsoft Windows clients.

Resolving The Problem

  • Solution 1:
    Change the ReqIF file location.
     
  • Solution 2:
    If you cannot change the file location, create a virtual drive without non-ASCII characters that use the Windows subst command. Map the problem path to an unmapped drive.

    ① Open the Windows command line prompt and use the subst command.

    Example: (Where J is an unmapped drive)
    subst j: C:\Users\Administrator\Desktop\サポート

    image-20230911111137-2

    ② You can see the J drive and ReqIF file in Windows Explorer.

    image-20230908202700-4

    ③Select a file in the J drive and open it.

    image-20230908202836-5

    ④ There is no problem to open it.

    image-20230908203121-6
     
    The virtual drive letter disappears upon restart. If you want to keep it after you restart, create a BAT file with the command and register it in the Windows startup program.
    Alternatively, you can add a registry key.
    For all users
    REGEDIT4 
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\DOS Devices] 
    "J:"="\\??\\C:\\Users\\Administrator\\Desktop\\サポート" 
    For an individual user
    REGEDIT4
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "J Drive"="subst J: C:\\Users\\Administrator\\Desktop\\サポート"

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"ARM Category":[{"code":"a8m50000000Ciw8AAC","label":"ERM DOORS-\u003EImport"}],"ARM Case Number":"TS014106423","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions"}]

Product Synonym

DOORS

Document Information

Modified date:
11 September 2023

UID

ibm17031047