Troubleshooting
Problem
Configuring IIS with HTTP, SSO and using Active Directory users are experiencing two errors:
503 service is unavailable
Invalid login response
Symptom
Two errors:
503 service is unavailable
Invalid login response
Cause
This is believed to be caused by Kerberos SSO
Resolving The Problem
The steps followed to resolve this issue was to use non-kerberos authentication with SSO and restart the Cognos Analytics server with the service account.
Document Location
Worldwide
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Document Information
Modified date:
08 November 2021
UID
ibm16415843