Troubleshooting
Problem
When attempting to allow participant
ID CRRRW7302E Your changes were not saved because the review state changed on the server. Ensure that you have a valid RM license and the appropriate permissions for the RM project and the review. Then, refresh the browser and try to make and save your changes again. If the problem persists, ask an administrator to check the server status.
ParticipantResultSaver._saveParticipantResult was called to save your votes for review 'xxxxxxxxxxxx' but received abnormal response code 409
ParticipantResultSaver._saveParticipantResult was called to save your votes for review 'xxxxxxxxxxxx' but received abnormal response code 409
Symptom
This issue is seen sporadically but, once a review gets in this state, it continues to exhibit this behavior whenever the affected user attempts to submit a new result for the review. Fortunately, IBM does have a diagnostic tool, which is able to repair this behavior.
Cause
The cause of this behavior is unknown.
Environment
Windows, Linux
Resolving The Problem
This issue can be resolved by requesting the Review Result Validator tool from IBM Engineering Requirements Management Team.
Document Location
Worldwide
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"ARM Category":[{"code":"a8m50000000L3D5AAK","label":"DOORS Next Generation"}],"ARM Case Number":"TS004454277","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Version(s)"}]
Product Synonym
Rational Doors Next;DNG;RDNG;Engineering Requirements Management
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Document Information
Modified date:
31 May 2021
UID
ibm16387016