IT Infrastructure Management
The badge earner has an in-depth knowledge of the ITIL process, and a thorough understanding of IT Service Management models and benefits. The individual also has an excellent knowledge of IT Infrastructure Management Framework, Service Delivery HelpDesk, IT Application Discovery and Dependency Management, Data Centre Transformation and Green Data Center.
Skills
Program objectives
- To skill the students to identify, analyze and solve Business problems using Analytics in the specific areas of:
- IT Infrastructure Landscape
- ITIL (Information Technology Infrastructure Library)
- IT Service Management & Framework
- IT Service Delivery & Management Operations
- To expose students with tools used in industry in the area of IT Infrastructure Management
- To develop team work experience of professional skills for IT Industry
| Subject Name | Hours of Study |
|---|---|
| IT Infrastructure Landscape | 30 |
| ITIL (Information Technology Infrastructure Library) | 30 |
| IT Service Management & Framework | 50 |
| IT Service Delivery and Management Operations | 50 |
Program outcomes
- To demonstrate skills in IT Infrastructure Management
- To demonstrate Projects worked on as a team in IT Infrastructure Management
- To demonstrate oral and written skills for technical presentations and documentation
What it takes to earn this badge
- Must be a Student who has enrolled in the IBM Innovation Centre for Education Program for the System Centre of Excellence offering
- At least 60% attendance in the physical class room sessions for all the IBM courses/subjects
- The number of IBM subjects completed should be a minimum of 4, but less than 7
- Should complete a minimum of 150 hours of Classroom sessions
- 60% grade achieved in the end-of-course exam conducted by IBM or Authorized Partner
- 60% grade in Project work in aggregate from average of Project guide (60% weightage) and industry Project Mentor (40% weightage)
- All the above criteria to be verified by the University.