Fix Readme
Abstract
This readme file provides important information about Fix Pack 1for IBM Workload Scheduler version 9.5.
Content
Note
Before using this information and the product it supports, read the information in Notices.
This edition applies to Fix Pack 1 for version 9, release 5, modification level 0 of IBM Workload Scheduler (program number 5698-WSH) and to all subsequent releases and modifications until otherwise indicated in new editions.
IBM Workload Scheduler Readme File for Fix Pack 1 for version 9.5.0
- Date
- 5 July 2019 (Updated November 2019)
- Fix Pack
- 9.5.0-IBM-IWS-FP0001
- Product
- IBM® Workload Scheduler version 9.5.0
- General Description
- IBM Workload Scheduler Fix Pack 1 for version 9.5.0
This readme file provides important information about Fix Pack 1 for IBM Workload Scheduler version 9.5.0.
The most up-to-date version of this readme can be accessed at the following URL: Fix Pack readmes
IBM version 9.5.0 Fix Pack 1 supports all product versions indicated in the IBM Workload Scheduler version 9.5 Release Notes which can be accessed at the following link: https://www-01.ibm.com/support/docview.wss?uid=ibm10733052
For the most up-to-date information about supported operating systems, software and hardware requirements, see the Detailed system requirements document at the following URL: IBM Workload Scheduler Detailed System Requirements.
Review this section thoroughly before installing or using this Fix Pack.
About this Fix Pack
This section contains information specific for this Fix Pack including what has been modified or introduced, what has been fixed, product versions or components to which the Fix Pack applies, and compatibility issues, if any.
- Product versions and components to which the Fix Pack applies
- This Fix Pack can be applied only on top of IBM Workload Scheduler V9.5.0, and subsequent Fix Packs.
This section includes the following subsections:
Features introduced with Fix Pack 1
- Renaming and moving jobs and job streams into folders
-
You might have used simple to complex naming conventions when creating job and job stream names to easily identify and manage them. With character length restrictions for these names, creative abbreviations are required to stay within the limits. This can often lead to unreadable names.
You can now migrate multiple jobs and job streams, in batch mode, whose names contain common pattern matching into specified folders and sub-folders, where the folder names are extracted from the job and job stream names themselves. Naming folders by using tokens from the job and job stream names frees up characters so that you can rename jobs and job streams with more meaningful names, in addition to the folder names.
To rename and move jobs and job streams into folders, the composer rename command has been extended to support wildcard characters. The wildcard characters are used to replace pattern matching tokens in the job and job stream names and enable you to migrate the jobs and job streams in bulk, rather than one at a time. A ;preview option is provided to test the command before actually running it to ensure you obtain the expected result.
For more information see Organizing jobs and job streams into folders
- File transfer job plug-in enhancements
-
Version 9.5 Fix Pack 1 delivers the following enhancements to the File transfer job plug-in:
- RFE 124923: Appending text to an existing file
- The file transfer job plug-in now includes an option to append the data contained in the transferred file to the existing file on the destination system. This avoids overwriting the existing file and preserves any changes that were made to the file prior to the transfer. The option applies to file transfers of type download and for files encoded as text.
- Deleting a source file after an upload transfer
- An option has been added to specify if you want to delete the source files after a file transfer of type "upload".
- RFE 127294: Specifying FTP SIte subcommands
- An option has been added for file transfers originating from a distributed environment to a z/OS target workstation, using the FTP protocol, to specify SIte subcommands. For example, you can specify a subcommand to define primary and secondary space allocations.
- Deploying IBM Workload Automation Agent on Red Hat OpenShift
-
The IBM Workload Automation agent container can be deployed onto OpenShift, a container application platform based on Kubernetes and useful to orchestrate containers.
For further details about the deployment on OpenShift refer to Deploying IBM Workload Automation agent on Red Hat OpenShift
- Delegating administrator privileges on folders to other users
-
The IBM Workload Scheduler administrator can grant permissions to a user on a folder so that the user can freely create new access control lists or modify existing access control lists on the folder or any sub-folders to which the user has been delegated administrator permissions. The user can in turn give access to the folder or sub-folder to other users by specifying an existing role to which the user wants to grant the access, as well as the folder. In this way, the IBM Workload Scheduler administrator can delegate the security to various organizations in the business to other users who can act independently as administrators for that organization.
A new access type "acl" has been added for folder objects. With this type of access, users can create access control lists for the folder assigned to them by assigning predefined roles to users and groups on the entire folder hierarchy or on specific sub-folders.
For more information about delegating permissions on folders, see Granting administrator permissions to a user on a folder.
- Satisfying Requests for Enhancements (RFEs)
-
Requests for Enhancements (RFEs) give customers the opportunity to collaborate directly with the product development team and other users. The team prioritizes and develops new product features based on proposals made by customers.
IBM Workload Scheduler V9.5 Fix Pack 1 delivers the following RFEs:- RFE 124923
- Appending text to an existing file. For details, see File transfer job plug-in ehnancements
- RFE 127294
- Specifying FTP SIte subcommands. See File transfer job plug-in ehnancements for more details.
- RFE 123295
- Delete file on server after download. See File transfer job plug-in ehnancements for more details.
To view a complete list of RFEs, new, planned, and delivered, see: RFE online community.
- Broker CLI commands
The resource and jobstore commands have been reactivated.
The Broker CLI and Broker UI require both the Dynamic Workload Console and the master domain manager at the version 9.5, Fix Pack 1 level or later. - Updated version of WebSphere Application Server Liberty Base
- IBM Workload Scheduler version 9.5 fix pack 1 has been tested using WebSphere Application Server Liberty Base version 19.0.0.4 and 19.0.0.5
- Updated version of Informatica PowerCenter
- Fix Pack 1 has been tested using Informatica PowerCenter 10.1.1. The scenarios already certified with Informatica PowerCenter 9.x ran successfully.
- Updated certified version of SAP BusinessObjects BI
- Fix Pack 1 has been tested using SAP BusinessObjects BI4.2.
SAP BusinessObjects BI4.1 has reached its end of mainstream maintenance. - Added support for Windows 2019 Server
- Fix Pack 1 delivers support for Windows 2019 for the master and agent components. IBM Workload Scheduler version 9.5 Fix Pack 1 was tested using Windows 2019 Server with Microsoft SQL Server as the RDBMS.
For more information about new features introduced with this fix pack, see Summary of enhancements.
Helpful videos demonstrating new features for IBM Workload Scheduler is available on Workload Automation YouTube channel.
Problems fixed in IBM Workload Scheduler Fix Pack 1 for version 9.5.0
This section lists APARs and internal defects solved by Fix Pack 1.
This Fix Pack includes a number of fixes for internal defects found by the verification team that mainly cover the following product capabilities: installation, auditing, and mirroring.
APAR | ABSTRACT |
IJ16502 | Symphony corruption causes a batchman crashing. |
IJ13958 | CHECKPREREQ command fails on CentOS Linux 7.4.1708 |
IJ16233 | Extra backward slashes "\" are added each time a customer edits the event rule. |
IJ16230 | Wildcards on DSNAME causes a FTP job failure. |
IJ15085 | A local user without root privileges can write files in the file system as root. |
WA-80434 | TaskLauncher continues to monitor a windows job, even if the job completed. |
IJ12956 | In case of Japanese engine name, performing a job definition search on rerun job, no result is returned. The issue occurs only on IE11 browser. |
IJ15789 | Running the CURL command from an Unix machine causes a "CURL: FAILED INITIALIZATION" error. |
IJ14140 | In case of SSL connection issues, the domain manager mailman process continues to try to establish a connection. |
IJ14282 | Jobs are randomly killed with exit code 143. |
IJ14630 | Event rules occasionally submit the wrong job stream. |
IJ14147 | Upgrading to version 9.4.0.3, the operating unit is no longer getting populated in OLFM. |
IJ11203 | Remote command job containing the "£" char stays in EXEC hang due to RXA issue. |
IV93833 | Remove meaningless messages from systemout.log. |
IJ11152 | "HOW-MANY=0" returns blank result on the plan object query rest API. |
IJ11230 | The FTA centralized upgrade fails when upgrading from version 9.4 fix pack 3 to later versions. |
IJ07067 | Job stream, with scheduled time before DST time change, starts before the scheduled time. |
IJ08161 | Improve the jobmanager.ini.bak file creation mechanism. |
IJ07385 | Multiple vulnerabilities have been found in OpenSSL. |
IJ07377 | Zcentric agent does note reconnect after rebooting an Unix system where the agent is installed. |
IJ06229 | Installing a 9.4 master domain manager, a MASTERAGENTS workstation is automatically created. Deleting the MASTERAGENTS CPU and installing a dynamic domain manager, a new MASTERAGENTS workstation is automatically created but it is linked to the wrong host ID and causes an error. |
IJ04537 | Sometimes the twsinst.sh script check fails even if there are no problems. |
IJ04230 | Cancelling pending job streams takes more time if batchman is not performing activities. |
IV83963 | After a file transfer job has run on a windows environment, the deletion of the source file fails. |
Known limitations and workarounds
The following are software limitations and workarounds that affect IBM Workload Scheduler Workload Scheduler version 9.5.0 Fix Pack 1 and previous versions. For a list of known problems and limitations documented for the V9.5 General Availability release, see the product Release Notes at IBM Workload Scheduler Release Notes.
- Jobs are not able to run on a domain manager after a repeat rerun
- If the recovery job workstation is a dynamic agent, to make jobs run on a domain manager after a repeat rerun, the dynamic agent must belong to the same domain as the parent job workstation.
- SendMail action is not performed due to a missing WebSphere Application Server Liberty Base third-party library
- When an event rule includes sending a user an email as the triggered action in response to the occurrence of the event, the email is not sent due to the absence of a WebSphere Application Server Liberty Base third-party library.
Workaround: to load the missing third-party library available in Liberty, you must define the API type visibility in the section of the server.xml file that is related to the TWSEngineModel.ear deployment. Set the apiTypeVisibility attribute of the classloader element to third-party as follows:
<enterpriseApplication id="TWSEngineModel" location="TWSEngineModel.ear" name="TWSEngineModel"> <classloader apiTypeVisibility="+third-party" commonLibraryRef="DBDriverLibs, libs.native" delegation="parentFirst" privateLibraryRef="libs.sdo, libs.plugin, libs.jackson, twa-properties, libs.ccmdb, libs.emf, libs.jlog, libs.act"> </classloader>
Once the change has been performed, restart the WebSphere Application Server Liberty Base
- A communication failure could occur when removing an ACL defined on a deleted folder
-
Removing an ACL defined on a deleted folder from the DWC, you could receive the following error message:
"AWSUI0833E The operation could not be completed. There has been a communication failure. The internal message is: AWSJDB201E The object "acl=/FOLDER1_1/+F" cannot be locked, updated, or deleted because it is locked by user "null"."
Workaround: to remove the ACL and avoid communication issues, perform the following steps:- Recreate the deleted folder.
- Delete the ACL defined on the folder you just recreated.
- Delete the folder.
- A fully qualified path length of a folder cannot be longer than 254 chars
- The folder path cannot be longer than 254 chars, otherwise a security file corruption occurs.
- The CWWKS4001I information message is logged several times in the messages.log file
- In case of Dynamic Workload Console concurrent users generating more than 15 pages/second traffic, the CWWKS4001I information message is logged several times in the WebSphere Application Server Liberty Base messages.log of the master domain manager. This behaviour makes the log file difficult to read and might cause potential performance impacts on Dynamic Workload Console response time.
Fix pack structure
This section describes the structure of the images contained in this Fix Pack.
Fix Pack files available for IBM Workload Scheduler using Fix Central
+---9.5.0-IBM-IWS-FP0001.README.zip
|
+---9.5.0-IBM-IWS-AIX-FP0001.zip
|
+---9.5.0-IBM-IWS-HPIA64-FP0001.zip
|
+---9.5.0-IBM-IWS-LINUX390-FP0001.zip
|
+---9.5.0-IBM-IWS-LINUXPPC-FP0001.zip
|
+---9.5.0-IBM-IWS-LINUX_X86_64-FP0001.zip
|
+---9.5.0-IBM-IWS-SOLARIS_I386-FP0001.zip
|
+---9.5.0-IBM-IWS-server-container-FP0001.zip
|
+---9.5.0-IBM-IWS-console-container-FP0001.zip
|
+---9.5.0-IBM-IWS-SOLARIS_AGENT-FP0001.zip
|
+---9.5.0-IBM-IWS-SOLARIS_ZOS_AGENT-FP0001.zip
|
+---9.5.0-IBM-IWS-WINDOWS_X86_64-FP0001.zip
|
+---9.5.0-IBM-IWS-AIX_AGENT-FP0001.zip
|
+---9.5.0-IBM-IWS-HPIA64_AGENT-FP0001.zip
|
+---9.5.0-IBM-IWS-IBM_I_AGENT-FP0001.zip
|
+---9.5.0-IBM-IWS-LINUXPPC_LE_AGENT-FP0001.zip
|
+---9.5.0-IBM-IWS-LNX_PPC_AGENT-FP0001.zip
|
+---9.5.0-IBM-IWS-LNX_S390_AGENT-FP0001.zip
|
+---9.5.0-IBM-IWS-LNX_X86_64_AGENT-FP0001.zip
|
+---9.5.0-IBM-IWS-SOL_I386_AGENT-FP0001.zip
|
+---9.5.0-IBM-IWS-WIN_X86_64_AGENT-FP0001.zip
|
+---9.5.0-IBM-IWS-agent-dynamic-container-FP0001.zip
|
+---9.5.0-IBM-IWS-AIX_BATCH_REPORTS-FP0001.tar
|
+---9.5.0-IBM-IWS-HPIA64_BATCH_REPORTS-FP0001.tar
|
+---9.5.0-IBM-IWS-LNX_X86_64_BATCH_REPORTS-FP0001.tar
|
+---9.5.0-IBM-IWS-LNX_S390_BATCH_REPORTS-FP0001.tar
|
+---9.5.0-IBM-IWS-LNX_PPC_BATCH_REPORTS-FP0001.tar
|
+---9.5.0-IBM-IWS-SOL_I386_BATCH_REPORTS-FP0001.tar
|
+---9.5.0-IBM-IWS-WIN_X86_64_BATCH_REPORTS-FP0001.zip
|
+---9.5.0-IBM-IWS-AIX_ZOS_AGENT-FP0001.tar
|
+---9.5.0-IBM-IWS-HPIA64_ZOS_AGENT-FP0001.tar
|
+---9.5.0-IBM-IWS-IBM_I_ZOS_AGENT-FP0001.tar
|
+---9.5.0-IBM-IWS-LINUXPPC_LE_ZOS_AGENT-FP0001.tar
|
+---9.5.0-IBM-IWS-LNX_PPC_ZOS_AGENT-FP0001.tar
|
+---9.5.0-IBM-IWS-LNX_S390_ZOS_AGENT-FP0001.tar
|
+---9.5.0-IBM-IWS-LNX_X86_64_ZOS_AGENT-FP0001.tar
|
+---9.5.0-IBM-IWS-SOL_I386_ZOS_AGENT-FP0001.tar
|
+---9.5.0-IBM-IWS-WIN_X86_64_ZOS_AGENT-FP0001.zip
|
+---9.5.0-IBM-IWS-agent-zcentric-container-FP0001.zip
Installing the Fix Pack
This section describes how to apply Fix Pack 1 to IBM Workload Scheduler.
Installation notes
- Before installing the Fix Pack, ensure you have installed the required prerequisite software. To obtain the latest information about software requirements for IBM Workload Scheduler, run the Software Requirements report and browse to the relevant section.
- This Fix Pack supports DB2 Advanced Enterprise Server Edition, Version 10.5 on HP-UX and Sun Solaris operating systems only. It is available for download from the Passport Advantage web site with part number: CNED3ML. After the installation of DB2 Advanced Enterprise Server Edition, Version 10.5, you must manually apply the license activation key (.lic file). The license key must be downloaded separately from the Passport Advantage web site. The part number related to the license activation key is CNED3ML. The key must be registered using the db2licm command. See Applying DB2 licenses licenses for the procedure to register the key.
If you already have installed DB2 Advanced Workgroup Server Edition, you can switch this license with a DB2 Advanced Enterprise Server Edition license, by following the procedure in Updating licenses. Note that when the procedure references the product-identifier as in step 3:db2licm -a product-identifier, replace the product-identifier with the file representing the license activation key (.lic).
- Before installing this Fix Pack on AIX® V7.1 operating systems, you must apply the patch for APAR IZ99634. For more information, see: http://www-01.ibm.com/support/docview.wss?uid=isg1IZ99634.
- On UNIX operating systems, before installing the IBM Workload Scheduler Fix Pack, ensure that your umask is set to 022. To verify that umask is set to the correct value, from a command prompt, run the umask command. If the value is different from 022, modify it by running the command:
umask 022
- On UNIX operating systems, the database administrator must have read and run privileges for the IBM Workload Scheduler installation path; otherwise the installation fails. (54367)
- This Fix Pack installs a new version of the file tws_env.sh (tws_env.cmd) and also creates a backup file named, tws_env.sh.bk (tws_env.cmd.bk), which are both saved to the <TWA_HOME>/TWS directory, where <TWA_HOME> is the IBM Workload Scheduler installation directory. After installing the Fix Pack, if you have modified the original version, merge the content of the new version with the content of the original version to carry your customized content into the new version.
- On IBM i operating systems, if you want to install the Fix Pack on the agent for z/OS and IBM Workload Scheduler Dynamic Agent, verify that the user profile used as TWSUser is not a member of a group profile. Set the group profile associated with the TWSUser to *NONE. If the TWSUser is a member of a group, the Fix Pack installation fails.
- Only on Windows operating systems, to correctly display double-byte character set (DBCS) characters, you must perform the following actions:
- Set the LANG environment variable to the DBCS language code you want to use, for example, set LANG=zh_CN.
- Set the TWS_TISDIR environment variable to the IBM Workload Scheduler home directory, for example, set TWS_TISDIR=C:\FTA\TWS.
- Open the Control Panel window and click Clock, Language, and Region.
- Click Region and Language.
- In the Format tab, choose from the Format drop-down list the language you want to use.
- In the Keyboards and Languages tab, under Display Language, click install and follow the steps to install the DBCS language pack you want to use.
- In the Administrative tab, click Change system locale and, from the drop-down list, choose the language (system locale) you want to use.
- When installing a dynamic agent or a fault-tolerant agent, ensure that the agent name does not start with a number. If the name of the dynamic agent starts with a number, use the -displayname parameter at installation time to specify a different name. If the name of the fault-tolerant agent starts with a number, use the --thiscpu parameter at installation time to specify a different name.
Interoperability notes
IBM Workload Scheduler version 9.5.0 Fix Pack 1 supports all product versions indicated in the IBM Workload Scheduler version 9.5 Release Notes which can be accessed at the following link: https://www-01.ibm.com/support/docview.wss?uid=ibm10733052.
Disk space requirements
For the most up-to-date information about disk space and memory requirements, generate a dynamic hardware requirements report from the IBM Software Product Compatibility Reports web site at the following URL: https://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/hardwareReqsForProduct?deliverableId=E9230C00CE1611E78F8FA93481EF6122&osPlatforms=AIX%7CHP%7CIBM%20i%7CLinux%7CSolaris%7CWindows%7Cz/OS&duComponentIds=S005%7CS004%7CA003%7CA002%7CA001
<TWA_HOME>/TWS + <TWA_HOME>/TDWB + <TWA_HOME>/wastools + <TWA_HOME>/properties
Operating System | Installation directory | Temporary directory |
---|---|---|
AIX | 2,5 GB | 1,5 GB |
HP-UX | 2,5 GB | 1,5 GB |
Solaris | 1.5 MB | 800 MB |
Microsoft Windows | 2 GB | 1 GB |
Linux | 1,5 GB | 800 MB |
Operating System | Installation directory | Temporary directory |
---|---|---|
AIX | 900 MB | 400 MB |
HP-UX | 1.3 GB | 400 MB |
Solaris | 920 MB | 400 MB |
Microsoft Windows | 700 MB | 350 MB |
Linux | 720 MB | 350 MB |
Operating System | Installation directory | Temporary directory |
---|---|---|
AIX | 600 MB | 250 MB |
HP-UX | 920 MB | 400 MB |
Solaris | 580 MB | 120 MB |
Microsoft Windows | 800 MB | 400 MB |
Linux | 600 MB | 250 MB |
Installation methods
- For master domain manager or its backup:
- see Updating the master domain manager and its backup
- For dynamic domain manager or its backup:
- see Updating the dynamic domain manager
- For fault-tolerant agent, dynamic agent or domain manager:
- see Updating agents
Before Installing
- If you have jobs scheduled to run on the instance you are upgrading, make sure that they have completed otherwise some processes, such as jobmon or joblnch, might still be active.
- Download the appropriate ZIP files for the operating system from IBM Fix Central IBM Fix Central.
- Extract the content of the ZIP files into a directory, using one of the extraction tools available on your system or downloadable from the Internet. The tool you use must be able to keep the file permissions on the extracted files, for example, infozip.
Note:
- If you want to install the Fix Pack on IBM i, to untar the eImages, see Extract the eImages for the IBM Z Workload Scheduler Agent and Dynamic Agent on IBM i operating systems.
- To extract the .zip file onto a Windows 64-bit system, ensure that the eImage is not located on the desktop because the Windows operating system extract tool has a problem. Choose another directory into which to extract the Fix Pack eImage.
Creating or updating the IBM Workload Scheduler database schema
Before launching any of the installation methods, create or update the database schema.
Before applying the Fix Pack, create the database schema by following the procedure described in the Creating and updating the database tables chapter in the IBM Workload Scheduler: Planning and Installation guide.
- On Windows operating systems
- cscript configureDb.vbs --rdbmstype <db_type> --dbhostname <db_hostname> --dbport <db_port> --dbname <db_name> --dbuser <db_user> --dbpassword <db_password> --dbadminuser <db_administrator> --dbadminuserpw <db_administrator_password>
- On UNIX operating systems
- ./configureDb.sh --rdbmstype <db_type> --dbhostname <db_hostname> --dbport <db_port> --dbname <db_name> --dbuser <db_user> --dbpassword <db_password> --dbadminuser <db_administrator> --dbadminuserpw <db_administrator_password>
If a new version of the database is available, update to it by following the procedure described in the Upgrading the database schema chapter in the IBM Workload Scheduler: Planning and Installation guide.
Extract the eImages for the IBM Z Workload Scheduler Agent and Dynamic Agent on IBM i operating systems
- 9.5.0-IBM-IWS-IBM_I_ZOS_AGENT-FP0001.tar: The IBM Z Workload Scheduler Agent on IBM iimage.
- 9.5.0-IBM-IWS-IBM_I_AGENT-FP0001.zip: The dynamic agent on IBM i image. This package also contains an extraction tool executable that can be copied to the IBM i workstation.
To untar or unzip the Fix Pack eImages, you can use the PASE shell or the AIXterm.
- Using PASE shell:
-
- Open the PASE shell.
- Run the command:
"CALL QP2TERM"
- Locate the folder where you downloaded the Fix Pack eImage and run the command:
- IBM Z Workload Scheduler Agent
- "tar xvf 9.5.0-IBM-IWS-IBM_I_ZOS_AGENT-FP0001.tar"
- Dynamic agent
- "unzip 9.5.0-IBM-IWS-IBM_I_ZOS_AGENT-FP0001.zip"
- Exit from the PASE shell.
- Using AIXterm:
-
- Start the Xserver on your desktop.
- On the iSeries machine, open a QSH shell and export the display.
- In QSH shell, go to the directory /QopenSys and run the command:
"aixterm -sb"
- A pop-up window is displayed on your desktop. Using this pop-up window, unzip the 9.5.0-IBM-IWS-IBM_I_AGENT-FP0001.zip file, or untar the 9.5.0-IBM-IWS-IBM_I_ZOS_AGENT-FP0001.tar.
Rolling back an applied fix pack
This topic describes how to roll back an applied fix pack to a previous version.
About this task
- For master domain manager or its backup:
- see Rolling back the master domain manager and its backup
- For dynamic domain manager or its backup:
- see Rolling back the dynamic domain manager
Documentation updates for IBM Workload Scheduler Fix Pack 1 version 9.5.0
All additions or changes to the documentation as a result of the APARs and fixes in this fix pack have been integrated into the online product documentation available in IBM Workload Automation product information.
The following is a defect which applies to the IBM Workload Automation product information: in the Welcome page, the link to https://start.wa.ibmserviceengage.com/twsd/ might not work. In this case, refresh the page to view the content.
Contacting IBM Software Support
Before contacting IBM Software Support with a problem, refer to the IBM Software Support Guide by accessing the following Web address: https://www.ibm.com/support/guide
To access IBM support, click the IBM support link at the bottom right of the page.
If you want to contact IBM Software Support, see the IBM Software Support Handbook at the following Web site: http://techsupport.services.ibm.com/guides/handbook.html
- Registration and eligibility.
- Telephone numbers, depending on the country in which you are located.
- Information you must have before contacting IBM Software Support.
Notices
This information was developed for products and services offered in the US. This material might be available from IBM in other languages. However, you may be required to own a copy of the product or product version in that language in order to access it.
IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service.
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Modified date:
22 March 2022
UID
ibm10886775