General Page
Introduction
This FAQ is applicable to IBM® TRIRIGA® Application Suite 11.3, IBM TRIRIGA (Application) 11.3, IBM TRIRIGA Application Platform 4.3, IBM TRIRIGA CAD Integrator 13.3, and later releases. Starting with these versions, IBM adopted a Continuous Delivery support model described in this document.
The IBM CD support model allows eligible, on-premises IBM products to make new function available more frequently. Both new function and product maintenance will be made available in a single CD update package.
IBM customers can stay current with the installation of CD updates by obtaining the latest product maintenance and new features.
This FAQ is applicable to IBM® TRIRIGA® Application Suite 11.3, IBM TRIRIGA (Application) 11.3, IBM TRIRIGA Application Platform 4.3, IBM TRIRIGA CAD Integrator 13.3, and later releases. Starting with these versions, IBM adopted a Continuous Delivery support model described in this document.
The IBM CD support model allows eligible, on-premises IBM products to make new function available more frequently. Both new function and product maintenance will be made available in a single CD update package.
IBM customers can stay current with the installation of CD updates by obtaining the latest product maintenance and new features.
Q. What do you mean by CD and LTS releases?
A. CD stands for Continuous Delivery.
LTS stands for Long-Term Support. It is understood that frequent releases of the CD support model might not be suitable for all client application environments. For this reason, IBM will offer a Long-Term Support release (LTS) option for certain CD updates.
LTS stands for Long-Term Support. It is understood that frequent releases of the CD support model might not be suitable for all client application environments. For this reason, IBM will offer a Long-Term Support release (LTS) option for certain CD updates.
An LTS release is supported for a longer period to assist clients where frequent functional updates might not be practical and a longer-term deployment is more suitable. IBM might elect to declare any CD update an LTS release.
Q. For how long is the CD and LTS release support available?
A. Support is available for all IBM components of a product until the product is withdrawn from support.
Q. What is the frequency of LTS and CD releases?
A. The exact duration between releases is not fixed but the expected frequency is CD releases approximately every 4 months with one CD release nominated as LTS approximately every 12 months.
Q. How are LTS releases identified?
A. LTS releases will be identified in the announcement letter for the target release.
Q. Do I need a different license to install LTS or CD releases?
A. No. Both types of release are covered by the same license.
Q. Where do I obtain an LTS or CD installation?
A. All LTS and CD releases are installed in the same way. Both types are available through Passport Advantage, or for the TRIRIGA Application Suite, through the Red Hat OpenShift Entitled Registry.
Q. How do I raise a problem with an LTS or CD release?
A. There is no change to how problems are raised for IBM TRIRIGA or IBM TRIRIGA Application Suite in this model. As before, any problems requiring IBM investigation can have a Support Case raised through the IBM support portal.
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Document Information
Modified date:
28 October 2022
UID
ibm16832766