Fix Readme
Abstract
README documentation for IBM Tivoli Monitoring for Version 6.3.0 Fix Pack 7 Service Pack 3 including installation-related instructions, prerequisites, corequisites, and list of fixes.
Content
- IBM Tivoli Monitoring version 6.3.0 Fix Pack 7 Service Pack 3 is intended to be applied to an existing 6.3.0 Fix Pack 7 (or 6.3.0 Fix Pack 7 plus prior service pack) install base. However, installing via Service Pack 3 allows the OS Agents running versions previous to 6.30 Fix Pack 7 (e.g. 6.30 Fix Pack 5) to be upgraded directly to the Interim Fix version included. Also for the OS agents a pristine install is available via either remote deploy or the exportbundles option of tacmd:
LZ Monitoring Agent for LinuxOS (6.30.07.04)
NT Monitoring Agent for Windows OS (6.30.07.03)
UX Monitoring Agent for UNIX OS (6.30.07.05)
A4 Monitoring Agent for i5/OS (6.30.07.01)
Agentless Monitoring for Windows Operating Systems (r2) 06.30.07.01
Agentless Monitoring for AIX Operating Systems (r3) 06.30.07.01
Agentless Monitoring for Linux Operating Systems (r4) 06.30.07.01
Agentless Monitoring for HP-UX Operating Systems (r5) 06.30.07.01
Agentless Monitoring for Solaris Operating Systems (r6) 06.30.07.01
See technote ITM OS Agents: Installing maintenance via Interim Fix or Service Pack for more information.
Service Pack 3 includes the latest System Monitoring Agents agents at the following levels:
System Monitoring Agent for Linux OS (lz) 06.30.07.04
System Monitoring Agent for Windows OS (NT) 06.30.07.03
System Monitoring Agent for UNIX OS (ux) 06.30.07.05
Service Pack 3 also includes latest IBM Tivoli Monitoring Event Synchronization Component at version 3.0.0.8 - This is a cumulative service pack for ITM Tivoli Monitoring, Version 6.3.0 Fix Pack 07. This service pack is provided as an official maintenance release and contains updates for Server components, shared components, and OS Agents.
- The following packages have been upgraded in the service pack:
- The Java RunTime Environment (JRE) packages that are shipped with IBM Tivoli Monitoring have been upgraded to the following:
- 1.8.0 SR5 FP40 for CANDLEHOME on AIX, Linux, Solaris amd64 and Windows.
For AIX 6.1 oslevel -r less than TL7 (6100-07) and AIX 7.1 oslevel -r less than TL3 (7100-03) and for Linux RHEL < 6.0 and SLES < 11.1 the following will be installed:
1.7.0 SR10 FP50
- 1.8.0 SR5 FP35 for CANDLEHOME on HP-UX ia64
- 1.7.0 SR10 FP45 for CANDLEHOME on HP-UX PA-Risc
- 1.7.0 SR10 FP50 for CANDLEHOME on Solaris Sparc
- 1.8.0 SR5 FP40 for Tivoli Enterprise Portal (TEP) browser clients (See Additional installation updates)
- 1.8.0 SR5 FP40 for CANDLEHOME on AIX, Linux, Solaris amd64 and Windows.
- The Java RunTime Environment (JRE) packages that are shipped with IBM Tivoli Monitoring have been upgraded to the following:
- For new platform support (see New Features) this service pack can be used to patch copies of 630 FP7 pristine install media (see here)
- Please be sure to read the section "Prior to installation" before proceeding with this installation.
- Some APAR fixes in this maintenance release require you to take manual steps in order to apply them. Refer to this Technote for information and guidelines
ITM Version 6 MDV APAR Critical Installation Instructions
Contents
Download information
Prerequisites and corequisites
Known issues
Known limitations
Installation information
Prior to installation
Installing
Performing the necessary tasks after installation
Additional installation updates
Troubleshooting installation problems from the Support site
New Features
Documentation Updates
List of fixes
Copyright and trademark information
Document change history
Download Information
Information on downloading IBM Tivoli Monitoring Version 6.3.0 Fix Pack 7 Service Pack 3:
IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 3 (6.3.0.7-TIV-ITM-SP0003)
Prerequisites and corequisites
The service pack should be applied to an existing IBM Tivoli Monitoring 6.3.0 Fix Pack 7 or 6.3.0 Fix Pack 7 with Service pack installation. 6.3.0 Fix Pack 7 is available as both a pristine and upgrade install:
IBM Tivoli Monitoring 6.3.0 Fix Pack 7 (6.3.0-TIV-ITM-FP0007)
The System Monitoring Agents can be installed pristine, or over any existing System Monitoring Agent installation.
Known issues
Remote deploy installs (createnode, updateagent) may fail for Red Hat Enterprise Linux 6 releases. Please ensure you have the latest available ksh rpm for your system if the remote deployment fails and try again or try local installation.
Known limitations
Red Hat Enterprise Linux 8 for IBM System z no longer supports 31-bit applications. This currently prevents the Tivoli Enterprise Portal Server (TEPS or cq) component from being installable on Red Hat Enterprise Linux 8 for IBM System z.
IBM Java 8 does not work with Windows Server 2008 (NT 6.0). Please do not install this service pack on a Windows Server 2008 system. (Windows Server 2008 R2 is ok). Please note that Windows Server 2008 and Windows Server 2008 R2 both go end of support on January 14, 2020
Installation information
Prior to installation
Before proceeding with the installation process, please make note of these important points:
- Assign CANDLEHOME environment variable (Unix/Linux only)
Before installing this service pack on Unix systems, make sure that the
environment variable $CANDLEHOME is set to the IBM Tivoli Monitoring
installation directory.
Note: The directory /opt/IBM/ITM is the default installation directory.
For example:
> CANDLEHOME=/opt/IBM/ITM
> export CANDLEHOME
- Transfer the appropriate archive file:
6.3.0.7-TIV-ITM-SP0003.tar.gz or 6.3.0.7-TIV-ITM-SP0003.zip
to a temporary directory on the system that contains the code to be
updated. For the purpose of this README, the symbol <TEMP> represents
the fully qualified path to this directory.
Note: On Windows, this includes the drive letter.
Expand the archive file using the tar command on Unix/Linux systems or
an unzip utility on Windows systems. This creates a directory
structure that contains fixes for all of the supported platforms.
- As a best practice, it is recommended that all running IBM Tivoli Monitoring processes be stopped manually prior to performing an upgrade from a previous version or maintenance level to this service pack level. For systems with TEMS or TEPS installed, the service pack installer will not allow installation until the TEMS and/or TEPS are stopped. While the upgrade installer will attempt to stop all other running processes, there are times when a running process will fail to stop and lead to unexpected upgrade failures if the upgrade is allowed to continue. If any process fails to stop during a manual shutdown, restart the system before proceeding with the upgrade.
- Before upgrading, execute the cinfo/KinCInfo command per the instructions in the section entitled Validating what you installed. After the install completes, this will help in validating the installation. Once you complete the install, continue with the next section entitled Performing the necessary tasks after installation.
- The following information applies to users upgrading on Unix or Linux using a non-root userid for the management server, portal server or any ITM / ITCAM agent. You can use any non-root userid that you want to, as long as that userid has been created. You must use the same userid as was used for the original installation, or the root userid. These steps specify using the itmuser userid and itmgrp group and that the userid and group have been created.
1. Perform the management server, portal server or ITM/ITCAM agent upgrade as user itmuser.
2. After the installation completes, run "SetPerm -a" as user root.
3. When updating the management server:
1. If Management server security was enabled, run "SetPerm -s" as user root to re-enable management server security.
2. Add application support to the hub management server.
4. When updating the portal server:
1. Configure the portal server as user root (this step will run InstallPresentation and add application support on the portal server).
2. Execute the following command as user root to change the ownership of all files in $CANDLEHOME to user itmuser and group itmgrp:
chown -Rf itmuser:itmgrp $CANDLEHOME
3. Run "SetPerm -a" as root user again
5. Start the management server, portal server or ITM/ITCAM agent as user itmuser.
- The following information applies to users upgrading on Windows systems.
Ensure you are logged on locally to the Windows machine with a userid that has administrator rights. - The following are recommended steps to facilitate recovery of the Tivoli Enterprise Management Server (TEMS) or the Tivoli Enterprise Portal Server (TEPS) in the case where problems are encountered during the installation of this service pack.
Management Server
-
Run the pdcollect utility to gather all of the current logs and environment files. These backups can be used for reference, if needed, after the upgrade. The "tacmd pdcollect -help" command can be issued to obtain the syntax for the pdcollect utility.
-
If using the ITMSuper tool, run the tool to take a snapshot of the entire ITM infrastructure prior to the install of this fix pack.
Portal Server
-
Run the migrate-export.bat (Windows) or migrate-export.sh (Unix/Linux) to backup the contents of the portal server database. This snapshot will allow for recovery of the database back to the point prior to installing this service pack maintenance.
-
Run the pdcollect utility to gather all of the current logs and environment files. These backups can be used for reference, if needed, after the upgrade. The "tacmd pdcollect -help" command can be issued to obtain the syntax for the pdcollect utility.
-
If using the ITMSuper tool, run the tool to take a snapshot of the entire ITM infrastructure prior to the install of this fix pack.
-
Installing
addition to OS and other agents.
(NOTE: System must already be updated to 630 Fix Pack 7 for the above components)
1. For Unix/Linux installs:
cd <TEMP>/6.3.0.7-TIV-ITM-SP0003
./sppatch -h $CANDLEHOME -i `pwd`
2. For Windows installs:
cd <TEMP>/6.3.0.7-TIV-ITM-SP0003/
cmd /x /k sppatch.exe -h %CANDLE_HOME% -i %cd%
If the patch installs successfully, sppatch should return the following
message:
"Command completed successfully"
-----------------------------------
Systems without any of AS MS CQ SY SH CW or CJ components can be directly updated
from a version earlier than 630 Fix Pack 7 directly to Version 630 Fix Pack 7 Service
Pack 3 for the following included components:
LZ NT UE UX AX/GL GS JR/JM CI AC R2 R3 R4 R5 R6
Note: This will update the OS agent as well as the components listed
above that are currently installed1
1. For Unix/Linux installs:
cd <TEMP>/6.3.0.7-TIV-ITM-SP0003
./sppatch -h $CANDLEHOME -i kui_<platform>_tecm_if0009.tar
where <platform> is as reported for the "Product (ui)" line from running:
$CANDLEHOME/bin/cinfo -p ui
e.g.
# $CANDLEHOME/bin/cinfo -p ui
*********** Wed Apr 3 17:36:00 EDT 2019 ******************
User: root Groups: system bin sys security cron audit lp idsldap
Host name : itmmtlpm2 Installer Lvl:06.30.07.00
CandleHome: /opt/IBM/ITM
***********************************************************
Platform codes:
aix536 : Current machine
>>>> aix536 : Product (ui)
tmaitm6/aix536 : CT Framework (ax)
2. For Windows installs:
cd <TEMP>/6.3.0.7-TIV-ITM-SP0003/
sppatch.exe -h %CANDLE_HOME% -i kui_winnt_tecm_if0009.cab
If the patch installs successfully, sppatch should return the following
message:
"Command completed successfully"
Performing the necessary tasks after installation
For Unix/Linux:
- If system has a TEMS installed, reload support
$CANDLEHOME/bin/itmcmd server start <tems_name>
$CANDLEHOME/bin/itmcmd support -t <tems_name> -s NONE a4 lz r2 r3 r4 r5 r6
- If system has a TEPS installed reconfigure CW and CQ:
$CANDLEHOME/bin/itmcmd config -A cw
$CANDLEHOME/bin/itmcmd config -r -y -A cq
For Windows:
- If system has a TEMS installed, no additional action is required
- If system has a TEPS installed, update LZ App support and reconfigure CW and CQ:
Update lz TEPS support:
cd /d %CANDLE_HOME%\CNPS
loadSupport.bat a4 lz r2 r3 r4 r5 r6
- Reconfigure Browser Portal Client (CW) via "Manage Tivoli Enterprise Monitoring Services"
- Reconfigure Tivoli Enterprise Portal Server (CQ) via "Manage Tivoli Enterprise Monitoring Services"
Validating what you installed
You can validate your installation by running the KinCInfo command on Windows systems or the cinfo command on Linux or Unix systems. If you run these commands before and after your upgrade, you can clearly see the component versions that have changed.
For service pack fixes, only components that have been updated during this release have the latest listed level. Note that the version number can be different across components depending on the level of maintenance included. If a component has not been updated, the command will report the GA version. There is no need to upgrade this component if your system is at the listed level, the install programs will automatically handle this.
Note: The KinCInfo and cinfo command output examples in the sections that follow show all service pack components that can be updated (highlighted). If you do not have all of these components installed, then components not installed will not be displayed in the output of these commands.
Sample output for the KinCInfo command on Windows systems
The following example shows the output of the KinCInfo -t command on a Windows server.
*********** Tuesday, January 28, 2020 11:33:21 AM *********** User : Administrator Group : NA Host Name : MOSEYS1 Installer : Ver: 063007090 CandleHome : C:\IBM\ITM Installitm : C:\IBM\ITM\InstallITM ************************************************************* ...Product Inventory PC PRODUCT DESC PLAT VER BUILD INSTALL DATE AC KAC(64-bit) CMA/32/64 Bit Agent Compatibility Package WIX64 06.30.07.09 202001271442 20200128 1118 CJ TEPD App Support/Tivoli Enterprise Portal Desktop Clien WIX64 06.30.07.04 cn-TMS630 20190924 1335 CQ KCQ(64-bit) CMA/Tivoli Enterprise Portal Server Agent WIX64 06.30.07.00 d6350a 20190924 1335 CQ TEPS App Support/Tivoli Enterprise Portal Server WIX64 06.30.07.05 cn-TMS630 20190924 1335 CW TEPB App Support/Tivoli Enterprise Portal Browser Clien WINNT 06.30.07.05 cn-TMS630 20190924 1335 GL KGL(64-bit) CMA/Tivoli Enterprise Monitoring Agent Fram WIX64 06.30.07.11 d0027a 20200128 1118 GL KGL(32-bit) CMA/Tivoli Enterprise Monitoring Agent Fram WINNT 06.30.07.11 d0027a 20200128 1118 HD KHD(64-bit) CMA/Warehouse Proxy Agent WIX64 06.30.07.00 d6350a 20190924 1335 KF KKF(32-bit) IEH/IBM Eclipse Help Server WINNT 06.30.07.00 d6276a 20190924 1335 MS TEMS App Support/Tivoli Enterprise Monitoring Server WIX64 06.30.07.05 cn-TMS630 20190924 1335 NT KNT(64-bit) CMA/Monitoring Agent for Windows OS WIX64 06.30.07.03 92131 20200128 1118 PA KPA(32-bit) CMA/Tivoli Performance Analyzer WINNT 06.30.07.00 63341 20190924 1335 R2 KR2(32-bit) CMA/Agentless Monitoring for Windows Operat WINNT 06.30.07.01 201911051648 20200128 1118 R3 KR3(32-bit) CMA/Agentless Monitoring for AIX Operating WINNT 06.30.07.01 201911051650 20200128 1118 R4 KR4(32-bit) CMA/Agentless Monitoring for Linux Operatin WINNT 06.30.07.01 201911051651 20200128 1118 R5 KR5(32-bit) CMA/Agentless Monitoring for HP-UX Operatin WINNT 06.30.07.01 201911051653 20200128 1118 R6 KR6(32-bit) CMA/Agentless Monitoring for Solaris Operat WINNT 06.30.07.01 201911051655 20200128 1118 SY KSY(64-bit) CMA/Summarization and Pruning Agent WIX64 06.30.07.05 cn-TMS630 20190924 1335 UE KUE(32-bit) CMA/Tivoli Enterprise Services User Interfa WINNT 06.30.07.05 d0027a 20200128 1118 PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE IN Install INS/Windows Install Component WINNT 06.30.07.09 202001271442 20200128 1118 IN TEPD INS/TEP Desktop Windows Install Component WINNT 06.30.07.00 201612161149 20190924 1335 IN TEMS INS/TEMS Windows Install Component WINNT 06.30.07.00 201612161149 20190924 1335 IN TEPS INS/TEP Server Windows Install Component WINNT 06.30.07.00 201612161149 20190924 1335 IN TEMA(32-bit) INS/ITM 6.x Agent Install Component WINNT 06.30.07.09 202001271442 20200128 1118 IN TEMA(64-bit) INS/ITM 6.x Agent Install Component Extens WINNT 06.30.07.00 201612161149 20190924 1335 A4 TEMS App Support/Monitoring Agent for i5/OS WICMS 06.30.07.01 93401 20200128 1118 A4 TEPS App Support/Monitoring Agent for i5/OS WICNS 06.30.07.01 93401 20200128 1118 A4 TEPB App Support/Monitoring Agent for i5/OS WIXEB 06.30.07.01 93401 20200128 1118 A4 TEPD App Support/Monitoring Agent for i5/OS WIXEW 06.30.07.01 93401 20200128 1118 AS KAS(64-bit) CAS/Tivoli Enterprise Monitoring Automation WIX64 06.30.07.05 cn-TMS630 20190924 1335 GS KGS(64-bit) GSK/IBM GSKit Security Interface WIX64 08.00.50.88 d9308a 20200128 1118 GS KGS(32-bit) GSK/IBM GSKit Security Interface WINNT 08.00.50.88 d9308a 20200128 1118 HD TEMS App Support/Warehouse Proxy WICMS 06.30.07.00 d6350a 20190924 1335 HD TEPS App Support/Warehouse Proxy WICNS 06.30.07.00 d6350a 20190924 1335 HD TEPB App Support/Warehouse Proxy WIXEB 06.30.07.00 d6350a 20190924 1335 HD TEPD App Support/Warehouse Proxy WIXEW 06.30.07.00 d6350a 20190924 1335 II TEPS App Support/IBM Installation Manager WICNS 01.06.03.01 d6276a 20190924 1335 IT TEPS App Support/TEC GUI Integration WICNS 06.30.07.00 d6276a 20190924 1335 IT TEPB App Support/TEC GUI Integration WIXEB 06.30.07.00 d6276a 20190924 1335 IT TEPD App Support/TEC GUI Integration WIXEW 06.30.07.00 d6276a 20190924 1335 IU TEPS App Support/IBM HTTP Server WICNS 08.00.06.00 d6276a 20190924 1335 IW TEPS App Support/Tivoli Enterprise Portal Server Extens WICNS 08.00.06.00 d6276a 20200128 1118 JM KJM(64-bit) JVM/Embedded JVM WIX64 08.05.40.00 201910241708 20200128 1118 JM KJM(32-bit) JVM/Embedded JVM WINNT 08.05.40.00 201910241708 20200128 1118 JM TEPB App Support/Embedded JVM - TEP Browser Client WIXEB 08.05.40.00 201910241708 20200128 1118 LZ TEMS App Support/Monitoring Agent for Linux OS WICMS 06.30.07.04 93241 20200128 1118 LZ TEPS App Support/Monitoring Agent for Linux OS WICNS 06.30.07.04 93241 20200128 1118 LZ TEPB App Support/Monitoring Agent for Linux OS WIXEB 06.30.07.04 cn-TMS630 20190924 1335 LZ TEPD App Support/Monitoring Agent for Linux OS WIXEW 06.30.07.04 cn-TMS630 20190924 1335 NT TEMS App Support/Monitoring Agent for Windows OS WICMS 06.30.07.00 62801 20190924 1335 NT TEPS App Support/Monitoring Agent for Windows OS WICNS 06.30.07.00 62801 20190924 1335 NT TEPB App Support/Monitoring Agent for Windows OS WIXEB 06.30.07.00 62801 20190924 1335 NT TEPD App Support/Monitoring Agent for Windows OS WIXEW 06.30.07.00 62801 20190924 1335 PA TEMS App Support/Tivoli Performance Analyzer WICMS 06.30.07.00 63341 20190924 1335 PA TEPS App Support/Tivoli Performance Analyzer WICNS 06.30.07.00 63341 20190924 1335 PA TEPB App Support/Tivoli Performance Analyzer WIXEB 06.30.07.00 63341 20190924 1335 PA TEPD App Support/Tivoli Performance Analyzer WIXEW 06.30.07.00 63341 20190924 1335 R2 TEMS App Support/Agentless Monitoring for Windows Opera WICMS 06.30.07.01 201911051648 20200128 1118 R2 TEPS App Support/Agentless Monitoring for Windows Opera WICNS 06.30.07.01 201911051648 20200128 1118 R2 TEPB App Support/Agentless Monitoring for Windows Opera WIXEB 06.30.07.01 201911051648 20200128 1118 R2 TEPD App Support/Agentless Monitoring for Windows Opera WIXEW 06.30.07.01 201911051648 20200128 1118 R3 TEMS App Support/Agentless Monitoring for AIX Operating WICMS 06.30.07.01 201911051650 20200128 1118 R3 TEPS App Support/Agentless Monitoring for AIX Operating WICNS 06.30.07.01 201911051650 20200128 1118 R3 TEPB App Support/Agentless Monitoring for AIX Operating WIXEB 06.30.07.01 201911051650 20200128 1118 R3 TEPD App Support/Agentless Monitoring for AIX Operating WIXEW 06.30.07.01 201911051650 20200128 1118 R4 TEMS App Support/Agentless Monitoring for Linux Operati WICMS 06.30.07.01 201911051651 20200128 1118 R4 TEPS App Support/Agentless Monitoring for Linux Operati WICNS 06.30.07.01 201911051651 20200128 1118 R4 TEPB App Support/Agentless Monitoring for Linux Operati WIXEB 06.30.07.01 201911051651 20200128 1118 R4 TEPD App Support/Agentless Monitoring for Linux Operati WIXEW 06.30.07.01 201911051651 20200128 1118 R5 TEMS App Support/Agentless Monitoring for HP-UX Operati WICMS 06.30.07.01 201911051653 20200128 1118 R5 TEPS App Support/Agentless Monitoring for HP-UX Operati WICNS 06.30.07.01 201911051653 20200128 1118 R5 TEPB App Support/Agentless Monitoring for HP-UX Operati WIXEB 06.30.07.01 201911051653 20200128 1118 R5 TEPD App Support/Agentless Monitoring for HP-UX Operati WIXEW 06.30.07.01 201911051653 20200128 1118 R6 TEMS App Support/Agentless Monitoring for Solaris Opera WICMS 06.30.07.01 201911051655 20200128 1118 R6 TEPS App Support/Agentless Monitoring for Solaris Opera WICNS 06.30.07.01 201911051655 20200128 1118 R6 TEPB App Support/Agentless Monitoring for Solaris Opera WIXEB 06.30.07.01 201911051655 20200128 1118 R6 TEPD App Support/Agentless Monitoring for Solaris Opera WIXEW 06.30.07.01 201911051655 20200128 1118 SY TEMS App Support/Summarization and Pruning Agent WICMS 06.30.07.00 d6277a 20190924 1335 SY TEPS App Support/Summarization and Pruning Agent WICNS 06.30.07.05 cn-TMS630 20190924 1335 SY TEPB App Support/Summarization and Pruning Agent WIXEB 06.30.07.05 cn-TMS630 20190924 1335 SY TEPD App Support/Summarization and Pruning Agent WIXEW 06.30.07.05 cn-TMS630 20190924 1335 T1 TEMS App Support/Tivoli Enterprise Monitoring Server TR WICMS 07.30.63.00 d6350a 20190924 1335 TM TEMS App Support/IBM Tivoli Monitoring 5.x Endpoint Sup WICMS 06.23.05.00 d4029a 20190924 1335 TM TEPS App Support/IBM Tivoli Monitoring 5.x Endpoint Sup WICNS 06.23.05.00 d4029a 20190924 1335 UI KUI(32-bit) CLI/Tivoli Enterprise Services User Interfa WINNT 06.30.07.09 20200128 1118 UL TEMS App Support/Monitoring Agent for UNIX Logs WICMS 06.23.05.00 62021 20190924 1335 UL TEPS App Support/Monitoring Agent for UNIX Logs WICNS 06.23.05.00 62021 20190924 1335 UL TEPB App Support/Monitoring Agent for UNIX Logs WIXEB 06.23.05.00 62021 20190924 1335 UL TEPD App Support/Monitoring Agent for UNIX Logs WIXEW 06.23.05.00 62021 20190924 1335 UM TEMS App Support/Universal Agent WICMS 06.23.05.00 d5326a 20190924 1335 UM TEPS App Support/Universal Agent WICNS 06.23.05.00 d5326a 20190924 1335 UM TEPB App Support/Universal Agent WIXEB 06.23.05.00 d5326a 20190924 1335 UM TEPD App Support/Universal Agent WIXEW 06.23.05.00 d5326a 20190924 1335 UX TEMS App Support/Monitoring Agent for UNIX OS WICMS 06.30.07.00 63221 20190924 1335 UX TEPS App Support/Monitoring Agent for UNIX OS WICNS 06.30.07.00 63221 20190924 1335 UX TEPB App Support/Monitoring Agent for UNIX OS WIXEB 06.30.07.00 63221 20190924 1335 UX TEPD App Support/Monitoring Agent for UNIX OS WIXEW 06.30.07.00 63221 20190924 1335
The following example shows the output of the cinfo -t command on AIX
*********** Wed Jan 29 13:55:00 EST 2020 ****************** User: root Groups: system bin sys security cron audit lp idsldap Host name : itmmtlpm14 Installer Lvl:06.30.07.09 CandleHome: /opt/IBM/ITM Version Format: VV.RM.FF.II (V: Version; R: Release; M: Modification; F: Fix; I: Interim Fix) *********************************************************** ...Product inventory PC PRODUCT DESC PLAT VER BUILD INSTALL DATE as Tivoli Enterprise Monitoring Automation Server aix536 06.30.07.05 d6350a 20181012 1103 ax IBM Tivoli Monitoring Shared Libraries aix526 06.30.07.11 d0027a 20200129 1351 ax IBM Tivoli Monitoring Shared Libraries aix533 06.30.07.11 d0027a 20200129 1351 ax IBM Tivoli Monitoring Shared Libraries aix536 06.30.07.11 d0027a 20200129 1351 cq Tivoli Enterprise Portal Server aix536 06.30.07.05 d6350a 20181012 1217 cw Tivoli Enterprise Portal Browser Client aix536 06.30.07.05 d6350a 20181012 1213 gs IBM GSKit Security Interface aix523 08.00.50.88 d9308a - gs IBM GSKit Security Interface aix526 08.00.50.88 d9308a - hd Warehouse Proxy aix536 06.30.07.00 d6350a 20181012 1230 ii IBM Installation Manager aix533 01.06.03.01 d6276a 20181012 1216 iu IBM HTTP Server aix536 08.00.06.00 d6276a 20181012 1213 iw IBM Tivoli Enterprise Portal Server Extensions aix536 08.00.06.00 d6276a 20181012 1214 jr Tivoli Enterprise-supplied JRE aix523 07.10.50.00 201910161038 - jr Tivoli Enterprise-supplied JRE aix526 07.10.50.00 201910161038 - kf IBM Eclipse Help Server aix533 06.30.07.00 d6276a 20181012 1217 ms Tivoli Enterprise Monitoring Server aix536 06.30.07.05 d6350a 20181012 1103 pa Tivoli Performance Analyzer aix533 06.30.07.00 63341 20181012 1230 r2 Agentless Monitoring for Windows Operating Systems aix526 06.30.07.01 201911051648 20200129 1353 r3 Agentless Monitoring for AIX Operating Systems aix526 06.30.07.01 201911051650 20200129 1353 r4 Agentless Monitoring for Linux Operating Systems aix526 06.30.07.01 201911051651 20200129 1353 r5 Agentless Monitoring for HP-UX Operating Systems aix526 06.30.07.01 201911051653 20200129 1353 r6 Agentless Monitoring for Solaris Operating Systems aix526 06.30.07.01 201911051655 20200129 1353 sh Tivoli Enterprise Monitoring SOAP Server aix536 06.30.07.05 d6350a 20181012 1103 sy Summarization and Pruning Agent aix536 06.30.07.05 d6277a 20181012 1102 t1 File Transfer Enablement aix536 07.30.00.00 20100000-0000 - ue Tivoli Enterprise Services User Interface Extensions aix536 06.30.07.05 d0027a 20200129 1351 ui Tivoli Enterprise Services User Interface aix526 06.30.07.09 d6350a 20181012 1102 ui Tivoli Enterprise Services User Interface aix533 06.30.07.09 d6350a 20181012 1230 ui Tivoli Enterprise Services User Interface aix536 06.30.07.09 d0027a 20200129 1351 ux Monitoring Agent for UNIX OS aix526 06.30.07.05 93111 20200129 1352 PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE a4 Monitoring Agent for i5/OS tms 06.30.07.01 93401 20200129 1352 a4 Monitoring Agent for i5/OS tps 06.30.07.01 93401 20200129 1352 a4 Monitoring Agent for i5/OS tpw 06.30.07.01 93401 20200129 1352 hd Warehouse Proxy tms 06.30.07.00 d6350a 20181012 1230 hd Warehouse Proxy tps 06.30.07.00 d6350a 20181015 0845 hd Warehouse Proxy tpw 06.30.07.00 d6350a 20181015 0842 it TEC GUI Integration tps 06.30.07.00 d6276a 20181015 0845 it TEC GUI Integration tpw 06.30.07.00 d6276a 20181015 0842 jr Tivoli Enterprise-supplied JRE tpj 08.05.40.00 201910241708 - lz Monitoring Agent for Linux OS tms 06.30.07.04 93241 20200129 1353 lz Monitoring Agent for Linux OS tps 06.30.07.04 93241 20200129 1352 lz Monitoring Agent for Linux OS tpw 06.30.07.04 71361 20181015 0840 ms Tivoli Enterprise Monitoring Server tms 06.30.07.00 d6350a 20181012 1230 nt Monitoring Agent for Windows OS tms 06.30.07.00 62801 20181012 1230 nt Monitoring Agent for Windows OS tps 06.30.07.00 62801 20181015 0845 nt Monitoring Agent for Windows OS tpw 06.30.07.00 62801 20181015 0841 pa Tivoli Performance Analyzer tms 06.30.07.00 63341 20181012 1230 pa Tivoli Performance Analyzer tps 06.30.07.00 63341 20181015 0845 pa Tivoli Performance Analyzer tpw 06.30.07.00 63341 20181015 0842 r2 Agentless Monitoring for Windows Operating Systems tms 06.30.07.01 201911051648 20200129 1353 r2 Agentless Monitoring for Windows Operating Systems tps 06.30.07.01 201911051648 20200129 1353 r2 Agentless Monitoring for Windows Operating Systems tpw 06.30.07.01 201911051648 20200129 1353 r3 Agentless Monitoring for AIX Operating Systems tms 06.30.07.01 201911051650 20200129 1353 r3 Agentless Monitoring for AIX Operating Systems tps 06.30.07.01 201911051650 20200129 1353 r3 Agentless Monitoring for AIX Operating Systems tpw 06.30.07.01 201911051650 20200129 1353 r4 Agentless Monitoring for Linux Operating Systems tms 06.30.07.01 201911051651 20200129 1353 r4 Agentless Monitoring for Linux Operating Systems tps 06.30.07.01 201911051651 20200129 1353 r4 Agentless Monitoring for Linux Operating Systems tpw 06.30.07.01 201911051651 20200129 1353 r5 Agentless Monitoring for HP-UX Operating Systems tms 06.30.07.01 201911051653 20200129 1353 r5 Agentless Monitoring for HP-UX Operating Systems tps 06.30.07.01 201911051653 20200129 1353 r5 Agentless Monitoring for HP-UX Operating Systems tpw 06.30.07.01 201911051653 20200129 1353 r6 Agentless Monitoring for Solaris Operating Systems tms 06.30.07.01 201911051655 20200129 1353 r6 Agentless Monitoring for Solaris Operating Systems tps 06.30.07.01 201911051655 20200129 1353 r6 Agentless Monitoring for Solaris Operating Systems tpw 06.30.07.01 201911051655 20200129 1353 sy Summarization and Pruning Agent tms 06.30.07.00 d6277a 20181012 1230 sy Summarization and Pruning Agent tps 06.30.07.05 d6277a 20181015 0845 sy Summarization and Pruning Agent tpw 06.30.07.05 d6277a 20181015 0841 tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tms 06.23.05.00 d4029a 20181012 1230 tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tps 06.23.05.00 d4029a 20181015 0845 ul Monitoring Agent for UNIX Logs tms 06.23.05.00 62021 20181012 1230 ul Monitoring Agent for UNIX Logs tps 06.23.05.00 62021 20181015 0845 ul Monitoring Agent for UNIX Logs tpw 06.23.05.00 62021 20181015 0841 um Universal Agent tms 06.23.05.00 d5326a 20181012 1230 um Universal Agent tps 06.23.05.00 d5326a 20181015 0845 um Universal Agent tpw 06.23.05.00 d5326a 20181015 0842 ux Monitoring Agent for UNIX OS tms 06.30.07.00 63221 20181012 1230 ux Monitoring Agent for UNIX OS tps 06.30.07.00 63221 20181015 0845 ux Monitoring Agent for UNIX OS tpw 06.30.07.00 63221 20181015 0841
The following example shows the output of the cinfo -t command on Linux
*********** Tue Jan 28 10:01:56 CST 2020 ****************** User: root Groups: root bin daemon sys adm disk wheel itmusers Host name : itmmtvh4-6 Installer Lvl:06.30.07.09 CandleHome: /opt/IBM/ITM Version Format: VV.RM.FF.II (V: Version; R: Release; M: Modification; F: Fix; I: Interim Fix) *********************************************************** ...Product inventory PC PRODUCT DESC PLAT VER BUILD INSTALL DATE as Tivoli Enterprise Monitoring Automation Server lx8266 06.30.07.05 d6350a 20190306 1044 ax IBM Tivoli Monitoring Shared Libraries li6263 06.30.07.11 d0027a 20200128 1000 ax IBM Tivoli Monitoring Shared Libraries lx8263 06.30.07.11 d0027a 20200128 1000 ax IBM Tivoli Monitoring Shared Libraries lx8266 06.30.07.11 d0027a 20200128 1000 cj Tivoli Enterprise Portal Desktop Client lx8266 06.30.07.04 d6350a 20190306 1044 cq Tivoli Enterprise Portal Server lx8263 06.30.07.05 d6350a 20190306 1045 cw Tivoli Enterprise Portal Browser Client lx8263 06.30.07.05 d6350a 20190306 1043 gs IBM GSKit Security Interface li6243 08.00.50.88 d9308a - gs IBM GSKit Security Interface lx8266 08.00.50.88 d9308a - hd Warehouse Proxy lx8266 06.30.07.00 d6350a 20190306 1053 ii IBM Installation Manager li6263 01.06.03.01 d6276a 20190306 1044 iu IBM HTTP Server li6263 08.00.06.00 d6276a 20190306 1043 iw IBM Tivoli Enterprise Portal Server Extensions li6263 08.00.06.00 d6276a - jr Tivoli Enterprise-supplied JRE li6263 08.05.40.00 201910241708 - jr Tivoli Enterprise-supplied JRE lx8266 08.05.40.00 201910241708 - kf IBM Eclipse Help Server li6263 06.30.07.00 d6276a 20190306 1043 lz Monitoring Agent for Linux OS lx8266 06.30.07.04 93241 20200128 1000 ms Tivoli Enterprise Monitoring Server lx8266 06.30.07.05 d6350a 20190306 1044 pa Tivoli Performance Analyzer lx8266 06.30.07.00 63341 20190306 1053 r2 Agentless Monitoring for Windows Operating Systems lx8266 06.30.07.01 201911051648 20200128 1001 r3 Agentless Monitoring for AIX Operating Systems lx8266 06.30.07.01 201911051650 20200128 1001 r4 Agentless Monitoring for Linux Operating Systems lx8266 06.30.07.01 201911051651 20200128 1001 r5 Agentless Monitoring for HP-UX Operating Systems lx8266 06.30.07.01 201911051653 20200128 1001 r6 Agentless Monitoring for Solaris Operating Systems lx8266 06.30.07.01 201911051655 20200128 1001 sh Tivoli Enterprise Monitoring SOAP Server lx8266 06.30.07.05 d6350a 20190306 1044 sy Summarization and Pruning Agent lx8266 06.30.07.05 d6277a 20190306 1044 t1 File Transfer Enablement lx8266 07.30.00.00 20100000-0000 - ue Tivoli Enterprise Services User Interface Extensions li6263 06.30.07.05 d0027a 20200128 1000 ue Tivoli Enterprise Services User Interface Extensions lx8266 06.30.07.05 d0027a 20200128 1000 uf Universal Agent Framework lx8266 06.23.05.00 d3346a 20190305 1025 ui Tivoli Enterprise Services User Interface li6263 06.30.07.09 d6350a 20190306 1044 ui Tivoli Enterprise Services User Interface lx8263 06.30.07.09 d4099a 20190305 1020 ui Tivoli Enterprise Services User Interface lx8266 06.30.07.09 d0027a 20200128 1000 ul Monitoring Agent for UNIX Logs lx8266 06.23.05.00 33461 20190305 1020 um Universal Agent lx8266 06.23.05.00 d3346a 20190305 1025 PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE a4 Monitoring Agent for i5/OS tms 06.30.07.01 93401 20200128 1000 a4 Monitoring Agent for i5/OS tps 06.30.07.01 93401 20200128 1000 a4 Monitoring Agent for i5/OS tpw 06.30.07.01 93401 20200128 1000 hd Warehouse Proxy tms 06.30.07.00 d6350a 20190306 1054 hd Warehouse Proxy tps 06.30.07.00 d6350a 20190306 1413 hd Warehouse Proxy tpw 06.30.07.00 d6350a 20190306 1332 it TEC GUI Integration tps 06.30.07.00 d6276a 20190306 1342 it TEC GUI Integration tpw 06.30.07.00 d6276a 20190306 1153 jr Tivoli Enterprise-supplied JRE tpj 08.05.40.00 201910241708 - lz Monitoring Agent for Linux OS tms 06.30.07.04 93241 20200128 1000 lz Monitoring Agent for Linux OS tps 06.30.07.04 93241 20200128 1000 lz Monitoring Agent for Linux OS tpw 06.30.07.04 71361 20190306 1153 ms Tivoli Enterprise Monitoring Server tms 06.30.07.00 d6350a 20190306 1054 nt Monitoring Agent for Windows OS tms 06.30.07.00 62801 20190306 1054 nt Monitoring Agent for Windows OS tps 06.30.07.00 62801 20190306 1342 nt Monitoring Agent for Windows OS tpw 06.30.07.00 62801 20190306 1153 pa Tivoli Performance Analyzer tms 06.30.07.00 63341 20190306 1054 pa Tivoli Performance Analyzer tps 06.30.07.00 63341 20190306 1342 pa Tivoli Performance Analyzer tpw 06.30.07.00 63341 20190306 1153 r2 Agentless Monitoring for Windows Operating Systems tms 06.30.07.01 201911051648 20200128 1001 r2 Agentless Monitoring for Windows Operating Systems tps 06.30.07.01 201911051648 20200128 1001 r2 Agentless Monitoring for Windows Operating Systems tpw 06.30.07.01 201911051648 20200128 1001 r3 Agentless Monitoring for AIX Operating Systems tms 06.30.07.01 201911051650 20200128 1001 r3 Agentless Monitoring for AIX Operating Systems tps 06.30.07.01 201911051650 20200128 1001 r3 Agentless Monitoring for AIX Operating Systems tpw 06.30.07.01 201911051650 20200128 1001 r4 Agentless Monitoring for Linux Operating Systems tms 06.30.07.01 201911051651 20200128 1001 r4 Agentless Monitoring for Linux Operating Systems tps 06.30.07.01 201911051651 20200128 1001 r4 Agentless Monitoring for Linux Operating Systems tpw 06.30.07.01 201911051651 20200128 1001 r5 Agentless Monitoring for HP-UX Operating Systems tms 06.30.07.01 201911051653 20200128 1001 r5 Agentless Monitoring for HP-UX Operating Systems tps 06.30.07.01 201911051653 20200128 1001 r5 Agentless Monitoring for HP-UX Operating Systems tpw 06.30.07.01 201911051653 20200128 1001 r6 Agentless Monitoring for Solaris Operating Systems tms 06.30.07.01 201911051655 20200128 1001 r6 Agentless Monitoring for Solaris Operating Systems tps 06.30.07.01 201911051655 20200128 1001 r6 Agentless Monitoring for Solaris Operating Systems tpw 06.30.07.01 201911051655 20200128 1001 sy Summarization and Pruning Agent tms 06.30.07.00 d6277a 20190306 1054 sy Summarization and Pruning Agent tps 06.30.07.05 d6277a 20190306 1342 sy Summarization and Pruning Agent tpw 06.30.07.05 d6277a 20190306 1153 tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tms 06.23.05.00 d4029a 20190306 1054 tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tps 06.23.05.00 d4029a 20190305 1231 ul Monitoring Agent for UNIX Logs tms 06.23.05.00 62021 20190306 1054 ul Monitoring Agent for UNIX Logs tps 06.23.05.00 33461 20190305 1231 ul Monitoring Agent for UNIX Logs tpw 06.23.05.00 33461 20190305 1230 um Universal Agent tms 06.23.05.00 d5326a 20190306 1054 um Universal Agent tps 06.23.05.00 d3346a 20190305 1232 um Universal Agent tpw 06.23.05.00 d3346a 20190305 1230 ux Monitoring Agent for UNIX OS tms 06.30.07.00 63221 20190306 1054 ux Monitoring Agent for UNIX OS tps 06.30.07.00 63221 20190306 1342 ux Monitoring Agent for UNIX OS tpw 06.30.07.00 63221 20190306 1153
Remote Service Pack Installation
The following components are remote deployable:
PC Description
-- ------------
lz Monitoring Agent for Linux OS
nt Monitoring Agent for Windows OS
tf Tivoli Enterprise Management Agent Framework Update
ue Tivoli Enterprise Services User Intefercase Extensions
ux Monitoring Agent for UNIX OS
- Transfer the appropriate archive file (6.3.0.7-TIV-ITM-SP0003.tar.gz or .zip) to a temporary directory on the system that contains the code to be updated. For the purpose of this README, the symbol <TEMP> represents the fully qualified path to this directory. Note: On Windows, this includes the drive letter.
- Expand the archive file using the tar command on Unix systems or an unzip utility on Windows systems. This creates a directory structure that contains fixes for all of the supported platforms.
- Add the deploy components to the TEMS Depot by executing the following command
For Unix and Linux packages (lz, tf, ue and ux)
cd <TEMP>/6.3.0.7-TIV-ITM-SP0003/bundles/unix
For Windows packages (nt, tf, ue)
cd <TEMP>/6.3.0.7-TIV-ITM-SP0003/bundles/WINDOWS/Deploy
To load all components to your depot run the following command once each for Unix/Linux and then Windows components:
For Unix/Linux:
$CANDLEHOME/bin/tacmd addbundles -i .
For Windows:
tacmd addbundles -i .
Or you can load only those bundle you desire using one or more of the Product codes from the component list above
tacmd addbundles -i . [-t] [<pc>] [<pc> ...]
i.e.
tacmd addbundles -i . -t lz tf
Make note of the deployable component versions as you add the bundles and then use either the updateAgent
or updateFramework commands to remotely deploy.
Pristine install images for OS agents
The steps are as outlined at this link:
Separating the downloaded ITM/ITCAM media image into smaller agent/platform bundles
Note: point to <TEMP>/6.3.0.7-TIV-ITM-SP0003/bundles/unix
and <TEMP>/6.3.0.7-TIV-ITM-SP0003/bundles/WINDOWS/Deploy
for the media path per the steps in above link.
Updating 630 Fix Pack 7 pristine install media for new platform support (as listed in New Features)
For all new platforms listed you can already install from 630 Fix Pack 7 media but the prerequisite scan will report errors. So long as the errors are just OS Version failure, ITM 630 Fix Pack 7 should install and configure ok with the following exceptions:
- Solaris 11.4 Unix OS monitoring agent needs to be installed from SP3
- The Tivoli Enterprise Portal Server (CQ) on zLinux cannot be installed unless libstdc++.so.5 (compat-libstdc++-33.x on RHEL or libstdc++33.x on SUSE) is also installed. However since libstdc++.so.5 has been deprecated, newer versions of both RHEL and SUSE no longer provide libstdc++.so.5.
The service pack provides a mechanism to patch Pristine Install 6.3.0 Fix Pack 7 install images so that you can get the latest prerequisite scanner definitions as well as patching the IBM Tivoli Monitoring V6.3.0.7 Base, Linux on System z® media so that you can install the Tivoli Enterprise Portal Server on newer OS versions on zLinux. In all cases after doing a pristine install of 630 Fix Pack 7, you would still need to additionally apply the service pack.
To patch 6.3.0 Fix Pack 7 media, you will need an extracted image in a writable location or point to a new, writable, location in case your source image is read-only. To patch your media:
Linux/Unix:
<TEMP>/6.3.0.7-TIV-ITM-SP0003/mediaupdate
Windows:
<TEMP>/6.3.0.7-TIV-ITM-SP0003/mediaupdate.bat
To patch the installation media:
mediaupdate -h media_dir [-w write_dir] [-r]
where: -h media_dir full path of the original CD image or expanded
media directory.
-w write_dir is optional and is full path of the modified CD image directory.
it's only required if media_dir is not a writable directory.
-r is optional and will restore updated media to original contents if you want to undo patching of the extracted installation media
As per the usage you would specify the location of a 6.3.0 Fix Pack 7 extracted install image (pristine) and the script copies over the updated install, prerequisite checking and for base_zlinux the TEPS and teps install manager files needed to then use the modified pristine image to do a fresh install of your target OS (all supported components). Again after you install using the above method you would then of course want to immediately apply SP3
e.g.
Linux/Unix:
<TEMP>/6.3.0.7-TIV-ITM-SP0003/mediaupdate -h /tmp/6307media/agents
Windows:
<TEMP>/6.3.0.7-TIV-ITM-SP0003/mediaupdate.bat -h c:\temp\6307media\agents
Additional installation updates
Installing and configuring IBM Java 8 from Tivoli Enterprise Portal Server for Tivoli Enterprise Portal browser and webstart clientsThis service pack allows for updating Tivoli Enteprise Portal browswer and webstart clients to IBM Java 8. The steps are a variation on the Installing and configuring IBM Java 7 > Upgrade installation version pristine installation documentation as follows:
The link above has a reference to Windows: Upgrading your existing version of Java to IBM Java 7 and Linux: Upgrading your existing version of Java to IBM Java 7.
As per the previous links you need to edit the jreconfig.js file on your Tivoli Enterprise Portal Server and change the value of the jreDesiredLevel statement to the following value:
var jreDesiredLevel = "1.8.0";
If you have jreDesiredLevel set to allow for users to run with their clients default, system JRE, i.e.:
var jreDesiredLevel = "*";
then any client without a system JRE will be able to download IBM Java 8 by default from the Tivoli Enterprise Server.Previously provided security updates have been included in this service Pack for APARs IV94417 and IV96017. They should be installed separately as needed. See the following files for details:
<TEMP>/6.3.0.7-TIV-ITM-SP0003/updates/6.3.0-TIV-ITM-FP0007-IV94417.README
and
<TEMP>/6.3.0.7-TIV-ITM-SP0003/updates/6.3.0-TIV-ITM-FP0007-IV96017.README
Troubleshoot Installation from Support site
For additional troubleshooting help not covered in this README document, please visit the IBM Tivoli Monitoring support page at the following URL:
http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Monitoring_V6
Additional information
This is a cumulative service pack for IBM Tivoli Monitoring, Version 6.3.0 Fix Pack 7.
- New APAR fixes for Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 3(See List of fixes below)
New Features/Enhancements
The following new features are included in IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 3:
- IBM Tivoli Monitoring Enhancements
- Introduced a new authority/permission set for KS3 (OMEGAMON for Storage) to control access to the Realtime Dataset Metrics (RDM) UI
- Maximum password length increased from 16 to 50 characters
- Increased maximum path allowed from 2047 to 4096 for Windows install
- Currency
- Support for RHEL 8 (See Known limitations regarding TEPS on zLinux )
- Updated Candlehome and TEP JRE to JRE 1.8.0 where supported.
- New Features included from superseded service packs
Online Documentation Updates
List of fixes
Agentless OS Monitor APARs | |
---|---|
IJ04793 | When the Agentless Agent is configured for a remote system, it determines the IP address for the system and uses that in the SNMP queries. If the remote system fails over and ends up with a new IP Address, the Agentless agent does not detect this and the agent goes offline due to timeouts of the requests due to using the previous IP address. The problem was reported for the Agentless Agent on Linux (r4) but affects all five of the Agentless Agents. |
IJ06315 | Agentless Monitoring for Windows Operating Systems (R2) running on the Windows operating system gets "No Instances Returned" error for the Terminal Services attribute group when it exists. The perfmon object exists and can be successfully queried using "typeperf" command line utility. |
IJ13380 | Agentless Monitoring for Linux Operating Systems (R4) does not get data and causes high CPU when using the SNMP v3 protocol and the engine boots. |
IJ16517 | Allow the Agentless SNMP to use AES. |
Basic Services APARs | |
IJ21264 | When using SSL, (ip.spipe), to connect agent to an RTEMS or RTEMS to the Hub, the RTEMS log contains evidence of 'pinging' from various endpoints indicating that responses to requests sent to the TEMS are not being received by the client. Concurrently, the TEMS netstat output reveals that the recv-Q size of multiple connections is steadily increasing. |
IJ22243 | IBM Tivoli Monitoring Service Console authentication can be bypassed allowing for unauthorized user access. This issue only affects TEMA updates 6.3.0.7-TIV-ITM_TEMA-IF0001 to 6.3.0.7-TIV-ITM_TEMA-IF0009 as well as 6.3.0.7-TIV-ITM-SP0001 and 6.3.0.7-TIV-ITM-SP0002 |
IV92505 | The service console is vulnerable to Clickjacking. This potentially exposes us to UI redress attacks. |
Command Line Interface APARs | |
IJ21874 | Depending on agent support files installed, customer may see: "tacmd viewuser -i "<Default User>" -p resulting in the following error message returned to the user: "KUICVU099E The viewUser command failed because an unexpected error occurred. Please consult the /opt/IBM/ITM/logs/UserAndGroupCLI_0.log log file to determine the cause of the error.". |
IV84760 | tacmd bulkImportSit does not import a situation when the tag LSTUSRPRF is empty |
IBM Monitoring Agent for Linux OS APARs | |
IJ20981 | The "IP Addresses" workspace under the Network navigation selection does not show secondary IP addresses for a given network interface name. Only a single address is displayed. In order for this fix to be used, a new environment variable needs to be set. See the Install Actions section of the Problem Conclusion for more information. |
IBM Monitoring Agent for i5/OS APARs | |
IJ11727 | DASH table widget displays numeric data as percentage. Some attributes that should be displayed as a number are displayed as a percentage. There is no *TYPE value of PERCENTAGE defined. Therefore, the data provider uses an algorithm to infer that an attribute is intended to be a percentage value. The algorithm is based on the *TYPE, *RANGE, and *BEHAV values. Some attributes that are meant to be displayed as numeric values unintentionally meet the criteria to be displayed as percentages. Affected attributes are those meeting the following criteria: 1. The *TYPE tag is defined as an integer (I). 2. The *BEHAV tag is defined as GAUGE 3. The *RANGE tag is defined with a minimum range value of 0 and a a maximum range value of 10^n, where n >= 2. In other words, the maximum range value is evenly divisible by 10. For example, 0-1000. 4. The attribute is intended to be displayed as a number and does not have meaning as a percentage. For example, number of jobs. |
IBM Tivoli Enterprise Monitoring Installation APARs | |
IJ08957 | Certain configuration settings such as DISABLE_HTTP were reset to default during an update. |
IJ20499 | Uplift Java Runtime Environment |
IBM Tivoli Enterprise Monitoring Server APARs | |
IJ18064 | ITM situation events with 'D' status (situation deleted) can cause the same situation be closed on OMNIbus even if originated from a different thrunode. The itm_event_clear trigger closes all open ITM Events with the same situation name, regardless of the thrunode. For example, un-assigning a management system from a situation causes raised events from the same situation distributed to agents attached to other RTEMS to be closed at the OMNIbus server. The fix for this APAR is contained in the Event Synchronization update located in the service pack tec directory. See the 6.3.0.7-TIV-ITM-SP-EventSync.README located in that directory for more information about installing this fix. |
IJ18754 | Uplift Situation Update Forwarder JRE to 1.7.0 SR10 FP45. The fix for this APAR is contained in the Event Synchronization update located in the service pack tec directory. See the 6.3.0.7-TIV-ITM-SP-EventSync.README located in that directory for more information about installing this fix. |
IJ19945 | If an event contains a tilde (~) in the msg slot when it is forwarded to EIF receiver (e.g. OMNIBus) the tildes are escaped producing two adjacent tildes. When the event is displayed in forwarded events the tildes are not unescaped resulting in them being duplicated.. A new environment variable has been to enable removing of duplication of the tildes. See Install Actions in the APAR conclusion for more details. |
IV78342 | The Situation Update Forwarder tries to connect to the monitoring server first with HTTPS using the port defined in the event, usually 3661. If it cannot connect with HTTPS, it will try using HTTP with the same port. This APAR is to add support to use a different port (e.g. 1920) when connecting with HTTP. The fix for this APAR is contained in the Event Synchronization update located in the service pack tec directory. See the 6.3.0.7-TIV-ITM-SP-EventSync.README located in that directory for more information about installing this fix. |
IV97417 | When the Situation Update Forwarder forwards an event to the monitoring server and the event contains the "src=" string as part of the display item, the Situation Update Forwarder will stop. The fix for this APAR is contained in the Event Synchronization update located in the service pack tec directory. See the 6.3.0.7-TIV-ITM-SP-EventSync.README located in that directory for more information about installing this fix. |
Remote Deploy APARs | |
IJ18606 | If the TEMS socket connection to Remote Deploy's ManageServer process no longer exists and the createnode deployment command completes, the Monitoring Server will crash when it attempts to update its serverConnected status. The memory address that is referenced for the status update is illegal resulting in the crash. This problem will occur if a user issues a createnode command, and the socket connection between the Monitoring Server executable and the ManageServer process, that is responsible for reporting the current status of the command's execution indicates the Socket no longer exists or no data is available to retrieve from the Socket even though there is an indication that the socket has received data. |
Summarization and Pruning Agent APARs | |
IJ18516 | The Summarization and Pruning agent incorrectly attempts to access non-existent tables when it is determining if tables are orphaned. |
List of fixes from superseded Service Packs
Copyright and trademark information
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Document change history
Feb 10, 2020 | Original version |
Feb 11, 2020 | Include i5/OS agent information |
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Document Information
Modified date:
10 July 2020
UID
ibm11106655