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IBM Sterling Control Center crashes.

Troubleshooting


Problem

IBM Sterling Control Center crashes. Too many open files.

Symptom

SEVERE: SAAJ0009: Message send failed

ERROR
RuleExecutionSetHelper - RULE024E Exception occurred writing XSL to disk

ERROR
RuleExecutionSetHelper - RuleEngine-Execution-Set-Xsl.xml (Too many
open files)

java.io.FileNotFoundException: RuleEngine-Execution-Set-Xsl.xml (Too many open files)


Cause

The amount of open files was higher than set by ulimit, 4096

Diagnosing The Problem

See in Engine log - java.io.FileNotFoundException: RuleEngine-Execution-Set-Xsl.xml (Too many open files)

Resolving The Problem

Raise ulimit for number of open files to 102040 or higher

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"6.0;5.4.2.1;5.4.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 December 2019

UID

swg21903630