IBM Support

IBM Spectrum Control and IBM Storage Insights Support for IBM XIV and IBM XIV Gen3

Product Documentation


Abstract

Support of IBM XIV and IBM XIV Gen3 with IBM Storage Insights and IBM Spectrum Control 5.4 (all versions).

Content

IBM XIV and IBM XIV Gen3 were tested with the following firmware levels:

Storage systems Firmware
IBM XIV Gen3  1
281x-114
281x-214
281x-314
 
11.6.2
IBM XIV  2 EOS
2810-A14
2812-A14
 10.2.4

 


Tip: Newer firmware levels are also supported. For IBM Spectrum Control, an upgrade to a later version might be required, particularly for new functions. IBM Storage Insights is automatically upgraded.

If any problems occur when you use newer firmware levels, open a support case. IBM Support will investigate the problem and attempt to resolve it. You can open cases for IBM Storage Insights or IBM Spectrum Control at https://www.ibm.com/mysupport/ 

 
Limitations and considerations

  • 1 IBM XIV Gen 3 supported firmware is 11.6.2 or higher.  Subsequent firmware versions, including 11.6.1, have reached End of Support (EOS). 
  • 2 IBM XIV Gen 2 (model A14) has reached End of Support (EOS) as of 31 December, 2018.  Customers are encouraged to migrate to IBM FlashSystem A9000 or A9000R, IBM's advanced storage systems.
  • Storage Insights users with outdated XIV devices may need to enable the older TLS protocol for data collection.  For more information see Enabling the collection of metadata for devices that use TLS 1.0 or 1.1.  
  • In 5.4.0 and later, provisioning in IBM Spectrum Control is no longer supported. While this feature may appear in the GUI, it might not work as intended.

Learn more about IBM Spectrum Control

IBM Spectrum Control is an on-premises storage management, monitoring, and reporting solution for storage systems, hypervisors, servers, fabrics, and switches.

Learn more about IBM Storage Insights

IBM Storage Insights is a complementary offering to IBM Spectrum Control. It's an off-premises, IBM Cloud service that provides cognitive support capabilities, monitoring, and reporting for storage systems.

  • For detailed information about the capabilities of IBM Storage Insights, see IBM Knowledge Center 
  • For a complete list of the storage systems that are supported by IBM Storage Insights, see Supported resources 

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Document Information

Modified date:
17 May 2024

UID

swg27050390

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