IBM Support

IBM Security Guardium: mysql database in Guardium appliance does not start automatically after going down due to an internal problem or following a reboot , if using Guardium version 9 with GPU level less than 150

Troubleshooting


Problem

In older v9 levels (lower than GPU fixpack 150), the underlying mysql database on InfoSphere Guardium fails to restart after a reboot of the appliance or after mysql went down.

Symptom

One or more of the following:

- mysql is down
- mysql does not automatically start after you reboot the appliance
- mysql is down and it is not restarted automatically following a mysql crash

Resolving The Problem

Install the latest cumulative fixpack (GPU) , or at least a GPU that is greater than patch 200. This will resolve the problem since mysql will be automatically restarted if it goes down again.

Related Information

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF016","label":"Linux"}],"Version":"9.0","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
16 June 2018

UID

swg21677426