Troubleshooting
Problem
I am trying to use the CLI command [] support clean centera_files [
] to delete archives/backups stored on Centera, but getting the following error:
[]
Exception in thread "main" java.lang.NoClassDefFoundError: org.apache.log4j.Logger
at com.guardium.utils.i18n.AbstractThought.
]
Cause
In Guardium V9 GPU500 and beyond, the name of a JAR file has changed. This caused the CLASSPATH to not correctly set in the CLI command support clean centera_files
.
Environment
v9.5
Resolving The Problem
The FIX patch is GPU750 which can be downloaded from IBM FIX Central.
If you do not wish to upgrade the appliance to GPU750 yet, please contact Guardium Support to get an ad-hoc patch suitable for the current GPU version installed :
GPU | Ad-hoc Patch Number |
500 | v9p1217 |
600 | v9p1258 |
700 | v9p1258 |
While requesting patch, please give a reference of this Technote, the error screenshot and appliance information by capturing following diagnostics :
Related Information
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Document Information
Modified date:
16 June 2018
UID
swg21998959