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IBM Robotic Process Automation Software Support Lifecycle Addendum

General Page

IBM Robotic Process Automation (IBM RPA) follows the Continuous Delivery Lifecycle Policy

Overview

The Continuous Delivery Lifecycle Policy allows some product-specific flexibility while still setting a consistent base expectation for support.  The following details provide additional information specific to IBM Robotic Process Automation (formally known as IBM Robotic Process Automation with WDG Automation).

Important support policy details

Versioning Model
IBM Robotic Process Automation v20 follows a loose semantic versioning scheme.  When the number to the right of the decimal changes (the typical release indicator), it simply represents an update package.  The lifecycle is not reset by delivery of these updates.
IBM Robotic Process Automation v21 follows the traditional IBM version model.
Policy details

IBM Robotic Process Automation: 

  • Provides support for a minimum of 2 years
  • Provides an option for a support extension after the end of support date for a minimum of 1 year
  • Provides fixes for the 2 most recent LTSR updates
  • Releases 20.x and 21.x: Provide fixes for the two most current update packages for each release
  • Releases 23.x and all following releases: Provide fixes for the most current update packages for each release

See the Continuous Delivery Lifecycle Policy for more details.

Support and fix availability 

IBM Robotic Process Automation v23.0.x is the current latest version release. Interim fixes will only be provided for the latest version of it, as described in our Policy Details section.
Please, refer to this link for the comprehensible list of versions v23.0.x available.
IBM Robotic Process Automation v21.0.7.x is the long-term support release. Interim fixes will only be provided for the two latest LTSR versions, as described in our Policy Details section.
Please, refer to this link for the comprehensible list of versions v21.0.x available.
v20 - (End of Support 30 April 2023):
IBM Robotic Process Automation v20.x reached the End of Support on April 30th, 2023. In order to get support for the product, you can either update to v21.0.7.x or v23.0.x.
For Red Hat OpenShift

 
 
Related links:
IBM Robotic Process Automation Software Support Lifecycle Addendum (here)

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Document Information

Modified date:
14 March 2024

UID

ibm16324837

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