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IBM Netcool Operations Support Newsletter Q2 2022

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Abstract

Welcome to the IBM Netcool Operations Support Newsletter, one stop shop for everything NOI and Watson AIOps.

Content

IBM Software
IBM Netcool Operations Support Newsletter
Q2 2022
Topics
BLOG Highlights
New Blogs in Q2 include.
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IBM Cloud Pak for Watson AIOps Software Support Lifecycle Addendum
Cloud Pak for Watson AIOps 3.4 Forums 
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For the newest releases in Q2, see the relevant product group.
Latest Supported Fix Packs
To Search for details of an individual APAR, go to:
Enter the APAR identifier in "Search Support" and select search.
Omnibus Fix Pack
Current GA release for On-Premise Installations is Fix pack 29. 
Includes all previous fix pack APARS and Java 8 support for the Omnibus and Core components.
OMNIbus Fix Pack 29
Fixes
IJ39445
Provide support for OMNIbus to run on AIX 7.3
IJ39796
To address possible security issues, the JRE for Tivoli Netcool/OMNIbus V8.1.0 is updated on
Solaris to IBM JRE 8.0 SR7 FP5 and on AIX, Linux, Linux for System z and Microsoft Windows to
IBM JRE 8.0 SR7 FP6.
IJ40065
Running the MIB Manager application on Solaris caused a segmentation error, followed by a core
dump. This problem was introduced after an upgrade with fix pack 8.1.0.20, up to and including
fix pack 8.1.0.28. This problem is fixed.
IJ40088
The Jetty libraries, included in the MIB Manager component, are updated to Jetty 9.3.29.
This upgrade addresses potential security issues.
IJ40209
Running OMNIbus components from within a NOI 1.6.4 or later, container, the following warning is displayed:
        Warning: Failed to find tar in the following directories: /bin: /usr/bin.
IJ40260
On SuSE 15 SP3 (Linux kernel 5), the context sensitive help button on the native desktop
caused the following error message:
        "Error: Cannot access this platforms binary directory: /opt/IBM/tivoli/netcool/omnibus/platform/linux5x86/bin"
IMPACT 7.1 Fix Pack
Impact Fix pack 26 is the current GA release.
Fixes
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Prior Impact Fix pack 25
TNCM Fix Pack
TNCM 6.4.2.0 Fix Pack 16 is the current GA release.
Fixes
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Fixes
Table 1. Fixes in this fix packNumber
Title
APAR IJ37367
Support for NCM ASRK1001-X driver
APAR IJ37592
Unable to update super user password with icosadmin script
PVR0312485
Log4j vulnerability (CVE-2021-4104)
Prior releases. 
TNCM Fix Pack 16
TNCM 6.4.2.0 Fix Pack 16 is the current GA release.
Fixes
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Fixes 
APAR IJ37367 - Support for NCM ASRK1001-X driver
APAR IJ37592 - Unable to update super user password with icosadmin script
PVR0312485 - Log4j vulnerability (CVE-2021-4104)
Prior releases include 
WebGUI Fix Pack
WebGUI Fix pack List (All APARs Listed).
Current GA release is Fix Pack 27.
Fixes
  • IJ38294 Short Description: EVENT VIEWER COLUMN BASED GROUPING IN FP25 IS ORDERED BY COUNT AND NOT BY ALPHABETICAL ORDER
  • IJ38805 Short Description: A CONFIGURATION OPTION TO ALLOW JS ACTION IN MAP -  PER KNOWN SECURITY ISSUE, CVE-2021-29808
  • IJ39103 Short Description: WEBGUI FIX PACK 26 FAILS ERROR (ACCESS DENIED EXCEPTION: PRESERVEOMNIBUSWEBGUIHOMEFILES.ZIP).
  • IJ39168 Short Description: ADDITIONAL LOGGING ADDED FOR APAR IJ37170 IN WEBGUI 8.1.0.26 CAUSES THREAD DEAD LOCK AND HANG BEHAVIOR.
  • IJ39396 Short Description: WEBGUI 8.1.0 FP26 AND OLDER IS AFFECTED BY APACHE STRUTS CVE-2021-31805 VULNERABILITY.
  • IJ39758 Short Description: EVENT VALUE SEARCH AND REPLACE IS NOT FINDING CORRECT MATCHES. FAILING ON \n, \r, AND \t.
  • IJ40059 Short Description: WEBGUI 8.1.0 FP26 AND OLDER IS AFFECTED BY JSON-SCHEMA CVE-2021-3918 VULNERABILITY
  • IJ40061 Short Description: WEBGUI 8.1.0 FP26 AND OLDER IS AFFECTED BY MULTIPLE LODASH VULNERABILITIES
  • IJ40139 Short Description: DUPLICATE SET COLUMN VALUES LIST IN SEASONAL EVENTS RULE CREATION AND EDIT PAGES
Place-holder for WebGUI Fix Pack 28.
WebGUI Technical Articles
Problem: Error 500: javax.servlet.Servlet Exception: Filter [struts2]: could not be initialized when accessing Filters or Views list in WebGUI dashboard.
Updated Netcool/OMNIbus WebGUI Supported Browsers.
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Tivoli Business Service Manager 6.2
The current GA  release is V6.2.0 Fix Pack 4.
JazzSM
The current GA release is JazzSM Fix Pack 15.
Issues and Enhancements in IBM Jazz for Service Management v3.1.3 Fix pack 15.
--------------------------------------------------------------------------------------------------------------
  •    IJ40391 - SAML SSO Logout redirect endpoint URL change from /ibm/console/ibm_security_logout to /ibm/console/logout.do on NOI full cloud environment
  •    IJ40484 - Roles are missing post upgrading full cloud NOI WebGUI pod
  •    IJ40489 - Transformations/wires not persisted when upgrading full cloud NOI WebGUI pod
Fixes 
  • IJ40188 - Table widget quick filter option does not work in DASH v3.1.3 fixpack13 and 14 versions.
  • IJ40376 - Translation file updates on Topology widget and http headers.
  • IJ40103 - AnalyticsServiceImpl information logger messages are filling up the log files.
  • IJ40495 - Remove all unwanted log4j jars.
  • IJ40525 - Remove class parameterized message.class from log4j-api jar and javax/transaction/UserTransaction.class, org/springframework package from activemq-all jar.
  • IJ39318 - Topology lite widget node status icons are getting bigger on filtering by using filtering icons and on refresh.
  • IJ40554 - WebSphere TLS 1.3: Unable to execute cli command and import, export data.
  • IJ39540 - "CTGWA2051E: Failed to check the migration of task, plug-in CheckDiskFreeSpace-Export is displayed and the backup is not taken" performing WebGUI upgrade.
  • IJ40559 - Launchpad is out of support, removed launchpad from build.
  • IJ40560 - Update JazzSM build to include IIM1922, WAS95011, WAS85521 builds.
  • IJ40561 - On NOI full cluster, unable to run DASH import.
  • IJ40562 - CTGWA2057E plug-in "CmsImportPlugin" failed during migration.
Probe Integrations
New releases include Log4j fix in both the Transport module and Probe.
Netcool/OMNIbus Probe DSL Factory Framework - probe-dsl-framework-7_2.
Find by part number field to search for part number:  M054ZEN
Message-bus Probe - nco-p-message-bus-19_0
Find by part number field to search for part number: M06SMEN
WS probe - nco-p-ews-3_1 
Find by part number field to search for part number: M068PEN
Eagle STP Probe
IJ39562: TEKELEC EAGLE STP PROBE REQUIRES 64-BIT SUPPORT FOR NETCOOL/OMNIBUS 8.1
MTOSI 2_4 Probe
Netcool/OMNIbus Integrations Release Notice Generic Probe for Multi-Technology Operations Systems Interface (MTOSI).
Find by part number field to search for part number: M060VEN
Gateway Integrations
New releases for gateways include.
Transport Module Common Integration Library common-transport module-34.
Find by part number field to search for part number: M06SKML
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SERVICE NOW GATEWAY
IJ36220: Response code 201 in the Service Now gateway.
SNMP GATEWAY 
IJ28244: SNMP GATEWAY: Problem with retrying to send traps when the SNMP listener is down.
SOCKET GATEWAY
IJ26858: Java - Socket gateway does not recover from connection issue.
JDBC / Omnibus Core
IJ32291: LIBNGJAVA - Not expanding the environment variables.
JNetcool Utility Library
Netcool/OMNIbus Integrations Release Notice - Java Netcool Utility Library
Find by part number field to search for part number: M068QML
Java gateway (nco-g-java-11_0)
Netcool/OMNIbus Integrations Release Notice - Java gateway Framework
Find by part number field to search for part number: M068RML
Java gateway for JDBC - Java gateway for JDBC 2 (nco-g-jdbc2) - New API
Find by part number field to search for part number: M068TML
IBM Tivoli Network Manager
The current release is IBM Tivoli IBM Tivoli Network Manager IP Edition 4.2.0.
The latest Fix Pack is FP15.
IBM Tivoli Network Manager Fix pack 14.
Log4j interim fix for IBM Tivoli Network Manager IP Edition.
Environment: Linux, Oracle Database, IBM Tivoli Network Manager NM FP14 (Build 155).
ASM
The latest release is ASM 1.1.14.
ASM 1.1.14.
PDF Documentation set.
The IBM Netcool Agile Service Manager Installation, Administration, and User Guide.
The IBM Netcool Agile Service Manager Application Discovery Sensor Reference.
The IBM Netcool Agile Service Manager Quick Start Guide.
The IBM Netcool Agile Service Manager Release Notes
Tivoli Netcool Performance Manager
The current release is Tivoli Netcool Performance Manager 1.4.5
1.4.5 Release notes
Download and Part Codes 1.4.5
Tivoli Netcool Performance Manager 1.4.5.0-TIV-TNPM IF0017
Interim fix for IBM Tivoli Netcool Performance Manager 1.4.5 
Interim fix for IBM Tivoli Netcool Performance Manager 1.4.4 IBM Netcool Performance Manager
Technical Articles
NOI TECHNICAL ARTICLES
NOI 1.6.5 Is the current GA Version.
New product features and functions for NOI 1.6.5.
NOI 164 TECHNICAL ARTICLES
EA Omnibus Setup Permission denied Error (SSL) in NOI 1.6.4
Netcool Operations Insight - Hybrid cloud integration (console integration) pages load blank tabs in DASH
NOI APARS IJ40209: MISSING tar UTILITY CAUSES A WARNING FROM OMNIBUS WRAPPER SCRIPTS
IJ40260: OMNIBUS GUI HELP BUTTON ERROR ON SUSE 15 SP3 (LINUX KERNEL 5)
CP4WAIOPS TECHNICAL ARTICLES
Watson AIOps pod 'aimanager-aio-chatops-slack-integrator' log shows 'An API error occurred: channel_not_found' error
Error 404, Error 500 when deleting automation policy
IBM Cloud Pak for Watson AIOps Software Support Lifecycle Addendum
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Updated for Watson AIOps 3.4. 
JazzSM/DASH TECHNICAL ARTICLES
Does JazzSM/DASH use "fast JSON"?
Is JazzSM/DASH affected by CVE-2022-21449?
Why isn't impact custom policy data set with column names in Japanese showing up in dash table widget but does show in the window, when mouseover the row or click the row?
IOA-LA:TECHNICAL ARTICLES
Question:  Is IBM Log Analysis 1.3.6.x affected by Apache Struts Remote Code Execution CVE-2021-31805?
How to set up password-less authentication using key file for connections to remote instances of Log Analysis?
IBM Log Analysis time zone error when search from UI.
IOA-PI:TECHNICAL ARTICLES
Why IBM Predictive Insights anomaly not raised from metrics above baseline?
Hybrid Integration Kit - Dash Integration TECHNICAL ARTICLES
Installing Netcool Hybrid Deployment Option Integration Kit fails due to closed port.
Netcool Operations Insight - "SELF_SIGNED_CERT_IN_CHAIN" in the common ui pod log.
No console integrations created in WebGUI from the hybrid cloud integration kit.
BLOGS
The Value of Hybrid Cloud Management - What is hybrid cloud management? 
Blog @ IBM AIOps & Management Community WAIOPS MustGather Tool - Introduction
NOI BLOGS
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Q2 STAR BLOG
See Zane Getting Started with Watson AIOps (x7) series for AIOps blogs.
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More Blogs
  • Enhanced Topologies in Cloud Pak for Watson AIOps 3.3 that Save the Day  
  • Grouping events to make sense of IT noise using IBM Cloud Pak for Watson AIOps
  • For a full breakdown of AI Ops 3.3 see this recent blog.
Previous Q1 Blogs
IBM Cloud Redbooks
IBM Cloud Pak Redbooks
Why IBM Hybrid Cloud for Your Journey to the Cloud? - Red Hat Redpaper, published 03-02-2022.
IBM Support Resources
 Customers can access the following methods.
IBM Support MustGather
IBM Support MustGather Script 
IBM Cloud Pak for Watson AIOps.
Daniel's MustGather Script Blog
NOI MustGather 1.6.5
MustGather: Read First for OMNIbus.
MustGather - OMNIbus Probes Core Dumping.
Collecting Data: Read First for Netcool Operations Insight (NOI).
MustGather - IBM Operations Analytics - Predictive Insights.
MustGather details for Probe Integrations on UNIX.
Collecting Data: Read first for OMNIbus 8.1 Probe Integrations on Windows.
MustGather details for probe integrations on Windows.
Non-Native probe debug logging.
IBM ORB debug logging.
How to enable Java SSL to debug logging.
Collecting data for OMNIbus Integrations Gateways.
OMNIbus bidirectional Gateway MustGather instructions.
OMNIbus unidirectional Gateway MustGather instructions.
Collecting Data: Read first for Netcool/OMNIbus WebGUI 8.1.
Impact 7.1 Read First: General Information.
Troubleshooting the WebGUI.
YOUTUBE SWAT VIDEOS
New Q2 2022 Videos
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Previous videos from SWAT.
CP4WA, Instana and Turbonomic Better together
Watson AIOps - Event Manager (also know as Netcool Operations Insight)
Watson AIOps - Topology Manager (also known as ASM)
Watson AIOps - Metric Manager (also known as PI, Predictive Insights)
Watson AIOps - Network Manager (also known as IBM Tivoli Network Manager, ITNCM)
Past Newsletters
Q1 2022
IBM Netcool Operations Support Newsletter Q1 2022
2021
IBM Netcool Operations Support Newsletter Q4 2021
IBM Netcool Operations Support Newsletter Q3 2021
IBM Netcool Operations Support Newsletter Q2 2021
IBM Netcool Operations Support Newsletter Q1 2021
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Publication Number

V2

Original Published Date

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Historical Number

Q2 2022

Product Synonym

IBM Cloud Pak for Watson AIOps; Tivoli Netcool/OMNIbus; Netcool Operations Insight; NOI; Watson AIOps;

Document Information

Modified date:
16 August 2022

UID

ibm16606399