Newsletters
Abstract
Welcome to the IBM Netcool Operations Support Newsletter, one stop shop for everything NOI and Watson AIOps.
Content
- Blog Highlights
- Latest Supported Fix Packs
- Technical Articles
- Blogs
- IBM Support Resources
- IBM Support MustGather
- IBM Links
- YouTube SWAT Videos
- Past Newsletters
- Netcool Operations Insights 1.6.6 GA
- Cloud Pak for Watson AIOps 3.5 GA
- Netcool User Group UK London
- Date: Thursday 10 November 2022 -- Set the Date
IBM Cloud Pak for Watson AIOps Community News
UK AIOps User Group – November
The next UK AIOps User Group is on the 10 November 2022.
In London. It is a 1-day event.
AIOps Track Agenda
Link
See the new IBM AIOps Management Community Newsletter.
Click here to view it in the browser
|
Share your expertise Know the answer? Want to follow the discussion thread? Weigh in on these questions. Can the current version of IBM Cloud Pak for Watson AIOps 3.4.1 integrate with ZABBIX version 5 or 6? AIOps What's the function of the Dynamic Workload broker in TWS? Management How to change CPU limits in the dashboard? Instana How to integrate IBM Cognos Analytics with Instana Instana Featured Stories IBM Cloud Pak for Watson AIOps 3.5 is available. Released on Sept 30 with key product enhancements. Monitoring Apache RocketMQ with Instana. Learn about the architecture of the Apache RocketMQ sensor Understanding Turbonomic APIs for external integrations. A walkthrough of end-to-end scenarios and how to's use Turbonomic APIs 2023 IBM Champion nominations are open. Who is an IBM Champion, what do they do, and how to become one? Join these community events Cloud Pak for Watson AIOps v3.5 - AIOps insights dashboard Oct 20, 2022 at 10 AM ET Advanced ITSM Working Group meeting (Virtual) - In Japanese Oct 20, 2022, at 5 PM JST UK AIOps User Group (In-person) Nov 10, 2022 at 9:45 AM BST IBM AIOps Technical Briefing (In-person) - Chicago Oct 20, 2022 at 8:30 AM CT South Africa User Group for AIOps and Management Event (In-person) Oct 20, 2022 at 8:30 AM SAST Let's talk Instana, with Ben Stern Oct 27, 2022 at 4 PM CT Explore and join our topic groups AIOps Management SevOne NPM Cloud Pak for Network Automation Instana Lively discussions and shared resources around the fully automated APM solution. Turbonomic ARM A place for users to blog and discuss their experiences with implementing Turbonomic. Join a local AIOps User Group Looking for a group in your area? Check out these user-led groups. New to the IBM Community? Check out the resources on the Community Front Porch. Bookmark upcoming AIOps events Check out upcoming webinars for all your AIOps needs. Want to earn badges and bragging rights? Read all about how you can earn badges. |
The main release in the quarter includes.
IBM Cloud Pak for Watson AIOps Version 3.5.0
https://www.ibm.com/cloud/blog/announcements/ibm-cloud-pak-for-watson-aiops-v3-5
See:
2. IBM Cloud Pak for Watson AIOps
CP4WAIOPS 3.5 Part Codes
Supported Red Hat OpenShift Container Platform versions.
|
Description |
|
IBM Cloud Pak for Watson AIOps 3.5 Installation Packages e-Assembly e-Assembly # G0736EN |
Quick start guide
The following table lists the quick start guide e-Image number for IBM Cloud Pak for Watson AIOps.
|
e-Image # |
Description |
|
M088GEN |
IBM Cloud Pak for Watson AIOps 3.5 Quick Start Guide |
On-Premise Components Passport Advantage Part codes
The following table lists the quick start guide e-Image number for IBM Cloud Pak for Watson AIOps.
https://www.ibm.com/docs/en/noi/1.6.6?topic=ps-components
+
NOI 1.6.6
Upgrade to NOI 1.6.6 Part codes
https://www.ibm.com/docs/en/noi/1.6.6?topic=premises-updated-versions-in-166-release#from_162_to_163
NOI 1.6.6 Base component
The following table lists the available multi-platform e-Assembly numbers for the IBM Netcool Operations Insight base components
|
e-Assembly # |
Description |
|
G070BML |
IBM Tivoli Netcool/OMNIbus 8.1 for Netcool Operations Insight 1.6.6 e-Assembly |
|
G070CML |
IBM Tivoli Netcool/Impact 7.1 for Netcool Operations Insight 1.6.6 eAssembly |
|
G070ZEN |
IBM Tivoli Netcool/OMNIbus Probes for Netcool Operations Insight 1.6.6 |
|
G070KML |
IBM Tivoli Netcool/OMNIbus Data Exchange 8.1 for Netcool Operations Insight 1.6.6 |
|
G070YEN |
IBM Tivoli Netcool/OMNIbus Event Forwarding 8.1 for Netcool Operations Insight 1.6.6 |
|
G070WML |
IBM Tivoli Monitoring for Netcool Operations Insight 1.6.6 |
|
G070XEN |
IBM Tivoli Monitoring Agents for Netcool Operations Insight 1.6.6 |
Source
https://www.ibm.com/support/pages/node/6609302
Download from Passport Advantage
Download from Fix Central
NOI 1.6.6 Documentation
Overview
https://www.ibm.com/docs/en/noi/1.6.6?topic=solution-overview
· Getting started with Netcool Operations Insight on the cloud
· Getting started with Netcool Operations Insight on premises
NOI 1.6.6 Related Components
For more information about the component products of Netcool Operations Insight, see:
|
Product |
Website |
|
IBM Netcool Operations Insight |
|
|
IBM Tivoli Netcool/OMNIbus and WebGUI |
https://www.ibm.com/docs/en/SSSHTQ/landingpage/NetcoolOMNIbus.html |
|
IBM Tivoli Netcool/Impact |
|
|
IBM Operations Analytics - Log Analysis |
|
|
Jazz for Service Management |
|
|
IBM Tivoli Network Manager |
|
|
IBM Tivoli Netcool Configuration Manager |
|
|
Agile Service Manager |
|
|
Runbook Automation |
https://www.ibm.com/docs/en/SSZQDR/com.ibm.rba.doc/RBA_welcome.html |
Omnibus 29 is the current GA release.
https://www.ibm.com/support/pages/node/6539220
Fixes
Tivoli Netcool/OMNIbus 8.1.0 Fix Pack 29, 8.1.0-TIV-NCOMNIbus-FP0029
APAR'S
• IJ39445
https://www.ibm.com/support/pages/apar/IJ39445
Provide support for OMNIbus to run on AIX 7.3
• IJ39796
https://www.ibm.com/support/pages/apar/IJ39796
To address possible security issues, the JRE for Tivoli Netcool/OMNIbus V8.1.0 is updated on Solaris to IBM JRE 8.0 SR7 FP5 on AIX, Linux, Linux for System z, and Microsoft Windows to IBM JRE 8.0 SR7 FP6.
• IJ40065
https://www.ibm.com/support/pages/apar/IJ40065
Running the MIB Manager application on Solaris caused a segmentation error, followed by a core dump.
This problem was introduced after an upgrade with fix pack 8.1.0.20, up to and including fix pack 8.1.0.28. This problem is fixed.
• IJ40088
https://www.ibm.com/support/pages/apar/IJ40088
The Jetty libraries, included in the MIB Manager component, are updated to Jetty 9.3.29.
• IJ40209
https://www.ibm.com/support/pages/apar/IJ40209
Running OMNIbus components from within an NOI 1.6.4 or later, container, the following warning was displayed.
Warning: Failed to find tar in the following directories: /bin: /usr/bin. The code that caused the warning is removed as none of the Omnibus components require the 'tar' utility.
• IJ40260
https://www.ibm.com/support/pages/apar/IJ40260
On SuSE 15 SP3 (Linux kernel 5), the context-sensitive help button on the native desktop
Caused the following error message: "Error: Cannot access platforms binary directory:
/opt/IBM/tivoli/netcool/omnibus/platform/linux5x86/bin".
Related to the work that was done to fix IJ29318, which was delivered in Omnibus 8.1.0.25.
Download
https://www.ibm.com/support/pages/download-ibm-tivoli-netcoolomnibus-v81
Fix Central
Passport Advantage
https://www-112.ibm.com/software/howtobuy/passportadvantage/paocustomer/sdmanextgen/download/view
Documentation
http://www.ibm.com/support/knowledgecenter/SSSHTQ/landingpage/NetcoolOMNIbus.html
IMPACT 7.1 Fix Pack
Impact Fix pack 27 is the current GA release.
https://www.ibm.com/support/pages/node/6617985
Fixes
Note: Full list of enhancements and fixes since the prior fix pack is listed in the enclosed 7.1.0-TIV-NCI-FP0027-README file.
APAR'S.
• IJ39320: RESTRICTED RESOURCE COLUMNS AVAILABLE WHEN EDITING PATTERN
https://www.ibm.com/support/pages/apar/IJ39320
• IJ40419: LARGE MODEL FILTER IS IGNORING CASE INSENSITIVE COLUMN CHECKBOX
https://www.ibm.com/support/pages/apar/IJ40419
• IJ40766: COMMIT CHANGES () FUNCTION FAILS TO HANDLE UPDATE OF AN OBJECT SERVER EVENT WITH QUESTION MARK ("?") IN ITS IDENTIFIER FIELD
https://www.ibm.com/support/pages/apar/IJ40766
• IJ40850: NOI OCCURRENCE COLUMN STAYS AT 0% ALL THE TIME IN THE EVENTS TABLE
https://www.ibm.com/support/pages/apar/IJ40850
• IJ40962: THE PROBLEM IS THAT THE PASSWORD IN THE DATASOURCE FILE GOT CHANGED INCORRECTLY ON THE SECONDARY SERVER, DURING THE REPLICATION
https://www.ibm.com/support/pages/apar/IJ40962
• IJ41003: ALWAYS USE PREEMPTIVE AUTH FOR RESTFUL DSA
https://www.ibm.com/support/pages/apar/IJ41003
• IJ41415: NCI_POLICY -KILL FAILS IF MULTIPLE INSTANCES OF A POLICY ARE RUNNING
https://www.ibm.com/support/pages/apar/IJ41415
• IJ41507: IMPACTWEBSERVICELISTENERDLSERVICE WSDL DOES NOT VALIDATE
https://www.ibm.com/support/pages/apar/IJ41507
• IJ41643: DEBUGGING FOR CONFAUTH4LDAP
https://www.ibm.com/support/pages/apar/IJ41643
• IJ41668: TOO MANY CONNECTIONS USED IN CONNECTION POOL
https://www.ibm.com/support/pages/apar/IJ41668
• IJ42305: IMPACT "INPUT FORM" WIDGET DOES NOT RECEIVE EVENTS IF THE SOURCE IMPACT DATA MODEL DATA SET COLUMNS ARE LOWERCASE
https://www.ibm.com/support/pages/apar/IJ42305
Documentation
https://www.ibm.com/docs/en/tivoli-netcoolimpact/7.1
Impact 7.1 FP27 release notes
https://www.ibm.com/support/pages/node/6617985
PDF Library
https://www.ibm.com/docs/en/tivoli-netcoolimpact/7.1?topic=pdf-library
Download
Fix Central
TNCM Fix Pack
TNCM 6.4.2.0 Fix Pack 16 is the current GA release.
https://www.ibm.com/docs/en/netcoolconfigmanager/6.4.2.0?topic=notes-fix-pack-16-release
Fixes
APAR'S
• APAR IJ37367: Support for NCM ASRK1001-X driver
https://www.ibm.com/support/pages/apar/IJ37367
• APAR IJ37592: Unable to update super user password with icosadmin script
https://www.ibm.com/support/pages/apar/IJ37592
• PVR0312485: Log4j vulnerability (CVE-2021-4104)
Documentation
Download
https://www.ibm.com/support/pages/download-ibm-tivoli-netcool-configuration-manager-642-fix-pack-16
Fix Central
WebGUI Fix Pack
WebGUI 8.1 current GA release is Fix Pack 28.
https://www.ibm.com/support/pages/node/6597871
Fixes
APAR'S
• APAR IJ40688
https://www.ibm.com/support/pages/apar/IJ31688
CURI MODE AND EDS MODE USE INCONSISTENT WAYS TO HANDLE ALERTS.CON VERSION.
• APAR IJ40751
SAVING A MAP IN HTML MODE WITH A NON-ENGLISH BROWSER BREAKS THE STRUCTURE
• APAR IJ40790
https://www.ibm.com/support/pages/apar/IJ40790
THE ISSUE IS THE EVENT'S PROPERTY AND ITS EVENT SEARCH TAB USE FIRST OCCURRENCE INSTEAD OF LAST OCCURRENCE.
• APAR IJ41359
https://www.ibm.com/support/pages/node/6825871
WebGUI 8.1.0 FP28 WHITESOURCE SCAN FIXES
• APAR IJ42347
The journal entries show "r" at the end of each line if there is a carriage return inserted during tool definition.
• APAR IJ42220
The CGI tool fails to run when using a percentage sign-in one of the fields selected in the tool definition.
Documentation.
https://www.ibm.com/docs/en/netcoolomnibus/8.1?topic=upgrade-web-gui-installation-prerequisites
Download.
Fix Central.
Jazz for Service Management (Jazz SM)
The table outlines the supported versions of Jazz SM.
|
Web GUI version or fix pack |
The minimum supported version of Jazz SM |
The maximum supported version of Jazz SM |
|
8.1 fix pack 28 |
1.1.3.15 + DASH 3.1.3.15 /WebSphere Application Server 8.5.5.21 or 9.0.5.11 |
1.1.3.16 + DASH 3.1.3.16 /WebSphere Application Server 8.5.5.22 or 9.0.5.12 |
|
8.1 fix pack 27 |
1.1.3.14 + DASH 3.1.3.14 /WebSphere Application Server 8.5.5.21 or 9.0.5.10 |
1.1.3.15 + DASH 3.1.3.15 /WebSphere Application Server 8.5.5.21 or 9.0.5.11 |
|
8.1 fix pack 26 |
1.1.3.13 + DASH 3.1.3.13 /WebSphere Application Server 8.5.5.20 or 9.0.5.9 |
1.1.3.14 + DASH 3.1.3.14 /WebSphere Application Server 8.5.5.21 or 9.0.5.10 |
|
8.1 fix pack 25 |
1.1.3.12 + DASH 3.1.3.12 /WebSphere /Application Server 8.5.5.20 or 9.0.5.8 |
1.1.3.13 + DASH 3.1.3.13 /WebSphere Application Server 8.5.5.20 or 9.0.5.9 |
|
8.1 fix pack 24 |
1.1.3.11 + DASH 3.1.3.11 /WebSphere Application Server 8.5.5.19 or 9.0.5.7 |
1.1.3.12 + DASH 3.1.3.12 /WebSphere Application Server 8.5.5.20 or 9.0.5.8 |
|
8.1 fix pack 23 |
1.1.3.10 + DASH 3.1.3.10 /WebSphere Application Server 8.5.5.18 or 9.0.5.6 |
1.1.3.11 + DASH 3.1.3.11 /WebSphere Application Server 8.5.5.19 or 9.0.5.7 |
|
8.1 fix pack 22 |
1.1.3.9 + DASH 3.1.3.9 /WebSphere Application Server 8.5.5.18 or 9.0.5.5 |
1.1.3.10 + DASH 3.1.3.10 /WebSphere Application Server 8.5.5.18 or 9.0.5.6 |
|
8.1 fix pack 21 |
1.1.3.8 + DASH 3.1.3.8 / WebSphere Application Server 8.5.5.18 or 9.0.5.3 |
1.1.3.9 + DASH 3.1.3.9 /WebSphere Application Server 8.5.5.18 or 9.0.5.5 |
|
8.1 fix pack 20 |
1.1.3.7 + DASH 3.1.3.7 / WebSphere Application Server 8.5.5.17 or 9.0.5.3 |
1.1.3.8 + DASH 3.1.3.8 /WebSphere Application Server 8.5.5.18 or 9.0.5.3 |
|
8.1 fix pack 19 |
1.1.3.6 + DASH 3.1.3.6 / WebSphere Application Server 8.5.5.17 |
1.1.3.7 + DASH 3.1.3.7 /WebSphere Application Server 8.5.5.17 or 9.0.5.3 |
|
8.1 fix pack 18 |
1.1.3.5 + DASH 3.1.3.5 / WebSphere Application Server 8.5.5.16 |
1.1.3.6 + DASH 3.1.3.6 /WebSphere Application Server 8.5.5.17 |
|
Table 3. Web GUI 8.1 and Jazz SM versionshttps://www.ibm.com/docs/en/netcoolomnibus/8.1?topic=upgrade-web-gui-installation-prerequisites |
||
Link
https://www.ibm.com/docs/en/netcoolomnibus/8.1?topic=upgrade-web-gui-installation-prerequisites
See Table 3.
Tivoli Business Service Manager 6.2
The current GA release is V6.2.0 Fix Pack 4.
https://www.ibm.com/support/pages/node/6578641
Fixes
APAR'S
·IJ30536: CUSTOM CHANGES IN Tivoli Business Service Manager POLICIES DO NOT CARRY OVER WHEN FIX PACK APPLIED
https://www.ibm.com/support/pages/apar/IJ30536
·IJ36060: Tivoli Business Service Manager AGENT (KR9) REQUIRES TLS V2
https://www.ibm.com/support/pages/apar/IJ36060
·IJ38615: DEVELOPMENT APAR FOR AGENT CERT EXPIRE MAY 2022
https://www.ibm.com/support/pages/apar/IJ38615
·IJ38995: MISSING CLASS COM/SUN/FACES/UTIL/ HTML UTILS ON WebSphere Application Server 9.0
https://www.ibm.com/support/pages/apar/IJ38995
Tivoli Business Service Manager 6.2.0 Fix pack 4 Enhancements
Updated Tivoli Business Service Manager 6.2.0 signed certificates, with a 2022 expiration year.
This fix addresses the Tivoli Business Service Manager Certificate expiry, which now has a date of 03 April 2024
Documentation.
Download. Fix Central
IBM JazzSM 1.1.3
The current GA release is JazzSM1.1.3 Fix Pack 16
Fixes
APAR'S
·IJ42168 - Password visible as text format in WebSphere System Out log file
https://www.ibm.com/support/pages/apar/IJ42168
·IJ42363 - Update DASH HA Log message to indicate "com.ibm.isc.ha=false" is set
https://www.ibm.com/support/pages/apar/IJ42363
·IJ41489 - WebGUI payload is not consistently passed from Event viewer to ASM Topology viewer page (federated page) in NOI/OpenShift Container Platform environment
https://www.ibm.com/support/pages/apar/IJ41489
·IJ41521 – Addressed XSS vulnerability on DASH Text widget
https://www.ibm.com/support/pages/apar/IJ41521
·IJ42364 - Supporting WebSphere v8.5.5.22 and v9.0.5.12 versions
https://www.ibm.com/support/pages/apar/IJ42364
·IJ41249 - In Settings->Pages panel, Unable to create folder name with Japanese characters
·IJ42421 - Sudden restart of the container makes DASH go into maintenance mode
https://www.ibm.com/support/pages/apar/IJ41668
JazzSM Supported browsers & JREs
For supported JazzSM browsers and JREs, refer to the following link:
https://www.ibm.com/software/reports/compatibility/clarity/osForProduct.html
Prior JazzSM fix pack 15.
https://www.ibm.com/support/pages/node/6592981
Documentation.
Latest fix packs for IBM Jazz for Service Management (JazzSM) – Full listing
https://www.ibm.com/support/pages/latest-fix-packs-ibm-jazz-service-management-jazzsm
Download.Fix Central
Probe and Gateway Integrations
Q3 New releases include.
Netcool/OMNIbus Integrations Release Notice - Netcool/OMNIbus Probe for Alcatel-Lucent 5529 OAD V6.
Netcool/OMNIbus Integrations Release Notice - Probe for Alcatel-Lucent 5529 OAD V6
https://www.ibm.com/support/pages/node/461785
A new version of the Netcool/OMNIbus Probe for Alcatel-Lucent 5529 OAD V6 (nco-p-alcatel-5529-oad-v6-7_7) will be available to download from 28 September 2022.
Part number: M087WEN
+
Netcool/OMNIbus Integrations Release Notice - Probe for Message Bus.
https://www.ibm.com/support/pages/netcoolominbus-integrations-release-notice-probe-message-bus
A new version of the Netcool/OMNIbus Probe for Message Bus (nco-p-message-bus-20_0) will be available to download from 28 September 2022.
Following updates:
Updated dependency components Transport Module Common Integration Library (common-transport module-35_0).
Added IBM Turbonomic probe integration for Cloud Pak for Watson AIOps.
Part number: M087GEN
Message Bus Probe Technical Notes
Using the message bus probe configuration as an HTTPS listener
https://www.ibm.com/support/pages/node/6563241
Probe for Microsoft Exchange Web Services
https://www.ibm.com/support/pages/node/556231
Probe for Message Bus
https://www.ibm.com/support/pages/netcoolominbus-integrations-release-notice-probe-message-bus
Look in the manual for common message bus probe integrations, Transport Types:
Kafka
https://www.ibm.com/docs/en/netcoolomnibus/8?topic=integrations-kafka
IBM WebSphere MQ
https://www.ibm.com/docs/en/netcoolomnibus/8?topic=integrations-websphere-mq
Recent Probe Integration FAQs
How to access probe packages for Netcool Operations Insight
https://www.ibm.com/support/pages/node/6619339
Java version of nco_sql.
https://www.ibm.com/support/pages/node/6619347
Using the message bus probes transformers.xml file to interpret subscription endpoints
https://www.ibm.com/support/pages/node/6619345
Message bus probe XML event parsing and XSLT tools
https://www.ibm.com/support/pages/node/6618701
Message bus probe integration with SevOne
https://www.ibm.com/support/pages/node/6606963
Cisco APIC v5.2 - Message bus probe integration
https://www.ibm.com/support/pages/node/6606625
Running the MTTrapd probe as a non-root user on AIX
https://www.ibm.com/support/pages/node/6616555
MTTrapd probe mttrapd.conf file password characters
https://www.ibm.com/support/pages/node/6616967
MTTrapd probe - TrapStat property usage - Logging dropped traps and determining high load trap sources
https://www.ibm.com/support/pages/node/6615623
NOI 1.6.6 Probe Documentation
For a Full listing of all probes.
https://www.ibm.com/docs/en/netcoolomnibus/8?topic=probes-probe-integrations
For more information about integrating with Watson AIOps, see:
· Connecting on-premises probes with Watson AIOps Event Manager.
On-Premises Probes
· Obtaining and installing probes
· Troubleshooting IBM Tivoli Netcool/OMNIbus probe hang issue
· Troubleshooting nonnative probe hang issue
· Troubleshooting previous nonnative library not being removed after installation
· Netcool/OMNIbus Knowledge Library
NOI 1.6.6 Gateway Documentation
For details of Gateways.
https://www.ibm.com/docs/en/netcoolomnibus/8?topic=gateways
· Connecting on-premises gateways with Watson AIOps Event Manager.
On-Premises Gateways
· JDBC
· JDBC 2
· Oracle
· Socket
· Tivoli Service Request Manager
Download. Passport Advantage
www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm
Integrations for Watson AIOps
Connecting on-premises probes and gateways to the Watson AIOPs Event Manager.
https://www.ibm.com/docs/en/netcoolomnibus/8?topic=integrations-watson-aiops
Connecting on-premises probes and gateways to the Watson AIOPs Event Manager
IBM Netcool Operations Insight Event Integrations Operator
The IBM Netcool Operations Insight (NOI) Event Integrations Operator can deploy multiple integrations.
For example, it can run instances of the Probe for Prometheus, Probe for Kafka, Probe for IBM SevOne, and Probe for IBM Turbonomic.
IBM Tivoli Network Manager
The current release is IBM Tivoli Network Manager IP Edition 4.2.0.
The latest Fix Pack is Fix pack 15.
Fixes
https://www.ibm.com/docs/en/networkmanager/4.2.0?topic=notes-fix-pack-15-changes
·Security improvements for Log4j
·Cross-domain Link Aggregation Group (LAG) connectivity
·Support for resolving duplicate OID labels
·Huawei M2000 collector supports neType data
·Retrieve the number of monitored entities
· Poll definitions can use a multibyte data type
·Network paths can use discovered topology
·Enable or disable the overlay icons for managed status in Topoviz Configuring the display of extra information associated with a device.
·Copy the tooltip text
·Cisco DNA Rest collector
·NCIM audit logging - NCIM audit logging is disabled by default. NCIM audit logging.
Previous fix pack
IBM Tivoli Network Manager Fix pack 14.
https://www.ibm.com/support/pages/node/6518932
Log4j interim fix for IBM Tivoli Network Manager IP Edition.
https://www.ibm.com/support/pages/node/6528846
Environment: Linux, Oracle Database, IBM Tivoli Network Manager NM FP14 (Build 155).
Troubleshooting: IJ39635: Unable to save view starting the restricted oracle privileges.sh script.
Downloading Network Manager.
https://www.ibm.com/docs/en/networkmanager/4.2.0?topic=installing-downloading-network-manager
Documentation.
https://www.ibm.com/docs/en/networkmanager/4.2.0?topic=pdf-documentation-set
IBM Tivoli Network Manager 4.2 Release notes.
https://www.ibm.com/docs/en/networkmanager/4.2.0?topic=release-notes
Download.
AGILE SERVICE MANAGER
The latest release is ASM 1.1.15.
ASM 1.1.15.
https://www.ibm.com/docs/en/nasm/1.1.15
ASM Resources
ASM 1.1.5 What’s new?
https://www.ibm.com/docs/en/nasm/1.1.15?topic=overview-whats-new
Installation, Administration, and User Guide
Application Discovery Sensor Reference
ASM TROUBLESHOOTING
Use the following topics to troubleshoot specific issues.
· Installation troubleshooting (on-premises)
See the following information to troubleshoot on-premises installation issues.
· Probe and gateway troubleshooting
See the following information to troubleshoot probe and gateway issues.
· Start-up and UI troubleshooting
See the following information to troubleshoot issues starting the application.
· Search troubleshooting
See the following information to troubleshoot Search service issues.
· Observer troubleshooting
See the following information to troubleshoot observer issues.
· Other troubleshooting
See the following information to troubleshoot various service issues, such as proxy server buffering warnings.
· OpenShift Container Platform troubleshooting
See the following information to troubleshoot Red Hat OpenShift Container Platform issues.
Documentation
IBM Netcool Agile Service Manager Knowledge Center
https://www.ibm.com/docs/en/nasm/1.1.15?topic=pdf-documentation-set
Download ASM 1.15
Netcool Agile Service Manager v1.1 (updated 28 September 2022)
https://www.ibm.com/support/pages/node/589201
IBM Netcool Operations Insight Event Integrations Operator 3.5.0
https://www.ibm.com/docs/en/netcoolomnibus/8?topic=operator-pdf-version
Tivoli Netcool Performance Manager
The current release is Tivoli Netcool Performance Manager 1.4.5.
1.4.5 Release notes
Download and Part Codes 1.4.5
https://www.ibm.com/support/pages/tivoli-netcool-performance-manager-145
Tivoli Netcool Performance Manager 1.4.5.0-TIV-TNPM IF0017
Interim fix for IBM Tivoli Netcool Performance Manager 1.4.5
Interim fix for IBM Tivoli Netcool Performance Manager 1.4.4 IBM Netcool Performance Manager
Downloads and drivers: IBM Tivoli Netcool Performance Manager 1.4.4.0-TIV-TNPM-IF0013
Documentation
https://www.ibm.com/docs/en/tnpm/1.4.5?topic=release-summary
Release notes
Netcool Operations
NOI 1.6.6 Is the current GA Version
https://www.ibm.com/docs/en/noi/1.6.6
On-premises components - Last Updated: 21s Oct 2022
Learn about the products and components of an installation of on-premises Netcool Operations Insight.
Netcool Operations Insight 1.6.6 on-premises: Download Netcool Operations Insight (on premises) 1.6.6 
NOI 1.6.6 Release Notes
https://www.ibm.com/docs/en/noi/1.6.6?topic=release-notes
NOI 1.6.6 POD List
https://www.ibm.com/docs/en/noi/1.6.6?topic=reference-pods
NOI 1.6.6 PDF Documentation Set
https://www.ibm.com/docs/en/noi/1.6.6?topic=pdf-documentation-set
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Quick Start Guide (on Red Hat® OpenShift®) |
Click here to download the PDF file for the 1.6.6 release. |
https://www.ibm.com/docs/en/noi/1.6.6?topic=pdf-documentation-set |
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Quick Start Guide (on-premises) |
Click here to download the PDF file for the 1.6.6 release. |
Multilingual Quick Start guide to installing the solution. Use this guide for installing on-premises. |
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Installation on Red Hat OpenShift Guide |
Click here to download. |
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Hybrid Installation Guide |
Click here to download. |
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Hybrid High Availability Disaster Recovery Guide |
Click here to download. |
Documents the steps to set up a hybrid high availability (HA) disaster recovery (DR) deployment. |
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On-premises Installation Guide |
Click here to download. |
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Integration Guide |
Click here to download. |
Documents the Netcool Operations Insight solution features and component integration. |
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IBM Operations Analytics - Log Analysis: Netcool/OMNIbus Insight Pack readme |
Click here to download. |
Documents the installation, operation, customization options for the Insight Pack that enables the Event Search integration between IBM® Operations Analytics - Log Analysis and Netcool/OMNIbus. |
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IBM Operations Analytics - Log Analysis: Network Manager Insight Pack readme |
Click here to download. |
Documents the installation, operation, customization options for the Insight Pack that enables the topology search integration between IBM Operations Analytics - Log Analysis and Network Manager. |
Netcool® Operations Insight 1.6.6 New Features
· Installing a geo-redundant deployment on Red Hat OpenShift
· Restoring database data in a geo-redundant deployment
· Setting up disaster recovery for Metric Anomaly Detection
· Disaster Recovery for IBM Runbook Automation
· Upgrading a geo-redundant deployment on Red Hat OpenShift
· Installing, configuring, and completing common usage scenarios for a TLS proxy
Reference information for Netcool® Operations Insight. 1.6.6
· Accessibility features for Netcool Operations Insight
· Netcool Operations Insight audit log files
· Example Security Context Constraint
· Install commands that require root or sudo access
· Pods
· Service monitor cloud-native analytics service
NOI 1.6.6 KNOWN ISSUES
· Netcool/Impact EventManagementAnalytics project for Probable Cause is missing on upgraded NOI 1.6.6 full cloud systems
https://www.ibm.com/support/pages/node/6826637
Upgrading to version 1.6.6 of full cloud NOI systems, the EventManagementAnalytics project is not created.
The EventManagementAnalytics project was added with Netcool/Impact 7.1.0-TIV-NCI-FP0027 that is included in NOI 1.6.6.
· Download IBM Netcool Operations Insight 1.6.6 on-premises
https://www.ibm.com/support/pages/node/6609302
This document describes how to download and install IBM Netcool Operations Insight version 1.6.6 using the IBM Passport Advantage website.
· https://www.ibm.com/support/pages/node/6824869
NOI version 1.6.6 includes Netcool/Impact 7.1.0 Fix Pack 27 (7.1.0-TIV-NCI-FP0027).
There are three known issues with Maintenance Windows (MWM) at Fix Pack 27 level of Netcool/Impact.
· IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 27 (7.1.0-TIV-NCI-FP0027)
https://www.ibm.com/support/pages/node/6617985
This fix pack is a cumulative release and addresses some new APARs and internally found issues since the release of IBM Tivoli Netcool/Impact Version 7.1.0 Fix Pack 26. (For both Impact Core and Impact for NOI).
NOI 1.6.6 TECHNICAL ARTICLES
· Netcool/Impact EventManagementAnalytics project for Probable Cause is missing on upgraded NOI 1.6.6 full cloud systems
https://www.ibm.com/support/pages/node/6826637
Upgrading to Netcool Operations Insights 1.6.6 of full cloud NOI systems, the EventManagementAnalytics project is not created.
· Download Netcool Agile Service Manager v1.1 (updated 28 September 2022)
https://www.ibm.com/support/pages/node/589201
This document describes how to download Netcool Agile Service Manager installation images from the IBM Passport Advantage Online website.
· Download IBM Netcool Operations Insight 1.6.6 on-premises
https://www.ibm.com/support/pages/node/6609302
This document describes how to download and install IBM Netcool Operations Insight version 1.6.6, using the IBM Passport Advantage website.
· Download IBM Netcool Operations Insight 1.6.6 on Red Hat OpenShift
https://www.ibm.com/support/pages/node/6606979
This document describes how to download and install IBM Netcool Operations Insight 1.6.6 on Red Hat OpenShift.
· IBM Netcool Operations Insight Event Integrations CASE Version 3.3.0
https://www.ibm.com/support/pages/node/6823717
Version 3.3.0 of the IBM Netcool Operations Insight Event Integrations CASE will be available to download from 28 September 2022.
Contains IBM Netcool Operations Insight Event Integrations Operator v3.5.0 compatible with IBM Netcool Operations Insight 1.6.6.
OMNIBUS 8.1 TECHNICAL ARTICLES
·Tivoli Netcool/OMNIbus_8.1.x - Withdrawal notification
Tivoli Netcool/OMNIbus 8.1.x is withdrawn from support as of 30/09/2022.
https://www.ibm.com/support/pages/node/1254610
· Netcool End of Support Knowledge Collection
https://www.ibm.com/support/pages/node/297655
End of Support for selected Netcool product versions.
· The JDBC Gateway stops working after FP29 is applied
https://www.ibm.com/support/pages/node/6619719
The JDBC Gateway on AIX no longer starts following the application of Fix Pack 29 for OMNIbus 8.1
· IJ42362: UPDATE THE JRE SHIPPED WITH OMNIBUS 8.1 TO JRE 8.0.7.15
https://www.ibm.com/mysupport/s/defect/aCI3p000000kGSIGA2
· IJ42169: NCO_MIBMANAGER FAILS AFTER FP29 IS APPLIED TO OMNIBUS V8.1
https://www.ibm.com/mysupport/s/defect/aCI3p000000TVkDGAW
nco_mibmanager no longer starts after Fix Pack 29 is applied to OMNIbus v8.1.
· IJ42362: UPDATE THE JRE SHIPPED WITH OMNIBUS 8.1 TO JRE 8.0.7.15
https://www.ibm.com/support/pages/apar/IJ42362
There is a vulnerability at IBM Java 174; Runtime Environment Java Technology Edition Version 8, shipped in Tivoli Netcool/OMNIbus.
· IJ40065: MIB MANAGER CORE DUMPS ON SOLARIS DURING APPLICATION START
https://www.ibm.com/support/pages/apar/IJ40065
The MIB Manager component core dumps when launched on Solaris. A segmentation error is raised during the application start.
· IJ39796: UPDATE THE JRE SHIPPED WITH OMNIBUS 8.1 TO JRE 8.0.7.5
https://www.ibm.com/support/pages/apar/IJ39796
There is a vulnerability in IBM 174; Runtime Environment Java Technology Edition Version 8, shipped in Tivoli Netcool/OMNIbus.
· IJ39445: OMNIBUS COMPONENTS FAIL TO START ON AIX 7.3
https://www.ibm.com/support/pages/apar/IJ39445
Components from a Netcool Omnibus installation of fix pack 8.1.0.28, or earlier, fail to start on AIX 7.3.
· IJ42169: NCO_MIBMANAGER FAILS AFTER FP29 IS APPLIED TO OMNIBUS V8.1
https://www.ibm.com/support/pages/apar/IJ42169
nco_mibmanager no longer starts after Fix Pack 29 is applied to OMNIbus v8.1.
· Event Acknowledged is not syncing with the backup object server?
https://www.ibm.com/support/pages/node/961504
If the event is Acknowledged in NCOM SPRI. It is not syncing with the backup object server NCOMS SEC.
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Fix pack 29 for Core Netcool OMNIbus V8.1 Linux for System z
· 8.1.0-TIV-NCOMNIbus-ZLinux-FP0029 [Tivoli Netcool/OMNIbus]
Fix pack 29 for Core Netcool OMNIbus V8.1 AIX.
8.1.0-TIV-NCOMNIbus-AIX-FP0029 [Tivoli Netcool/OMNIbus]
WebGUI TECHNICAL ARTICLES
· IJ41999: IT IS NO LONGER POSSIBLE TO DISPLAY A MAP IN AN EMPTY FRAME BY CALLING IT VIA A PAGE URL.
https://www.ibm.com/mysupport/s/defect/aCI3p000000TVamGAG
· Backing up and restoring WebGUI and DASH configuration data
https://www.ibm.com/docs/en/noi/1.6.5?topic=br-backing-up-restoring-web-gui-dash-configuration-data
· IJ41825: WEB GUI OPERATORS NEED TO SET PRE-DEFINED EVENT VIEWER REFRESH RATE
https://www.ibm.com/mysupport/s/defect/aCI3p000000PXGqGAO
Operators do not have proper roles to personalize the Event Viewer page in WebGUI.Method:
Nonadministrator users cannot personalize the Event Viewer refresh rate as an operator.
Tested in Chrome and Firefox.
· Is WebGUI affected by Apache struts2 - CVE-2021-31805
https://www.ibm.com/mysupport/s/forumsquestion?id=0D53p00009qFC0MCAW
Does Apache struts2 - CVE-2021-31805 affect WebGUI 8.1?
Jazz SM does not use Apache struts2 WebSphere uses self-customized Apache Struts 1.3, not affected, WebGUI fix pack 22 comes with struts v2.5.26.
· https://www.ibm.com/docs/en/netcoolomnibus/8.1?topic=reference-web-gui
IMPACT TECHNICAL ARTICLES
· IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 27 (7.1.0-TIV-NCI-FP0027)
https://www.ibm.com/support/pages/node/6617985
· Security Bulletin: Multiple Vulnerabilities in Cloud Pak for Watson AIOPs
https://www.ibm.com/support/pages/node/6622033
3.5 Fixes the following vulnerabilities:
· Security Bulletin: Multiple Vulnerabilities in Cloud Pak for Watson AIOPs
https://www.ibm.com/support/pages/node/68260274
The following CVEs are fixed in 3.5: CVE-2019-11777, CVE-2022-22475
List of Supported Fix packs: WebGUI Impact.
The following table outlines the Netcool Operations Insight® and Netcool WebGUI and Impact versions.
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Web GUI version or fix pack |
Packaged in Netcool Operations Insight versions or fix packs |
Supported Netcool/Impact versions or fix packs |
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8.1 fix pack 28 |
1.6.6 |
7.1.0 fix pack 27 |
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8.1 fix pack 27 |
1.6.5 |
7.1.0 fix pack 26 |
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8.1 fix pack 26 |
1.6.4https://www.ibm.com/docs/en/netcoolomnibus/8.1?topic=upgrade-web-gui-installation-prerequisites |
7.1.0 fix pack 25 |
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8.1 fix pack 25 |
1.6.3.3 limited availability release |
7.1.0 fix pack 24 |
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8.1 fix pack 24 |
1.6.3.3 limited availability release |
7.1.0 fix pack 23 |
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8.1 fix pack 23 |
1.6.3.2 |
7.1.0 fix pack 22 |
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8.1 fix pack 22 |
1.6.3.1 limited availability release |
7.1.0 fix pack 21 |
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8.1 fix pack 21 |
1.6.3 |
7.1.0 fix pack 20 |
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8.1 fix pack 20 |
1.6.2 |
7.1.0 fix pack 19 interim fix 7 |
|
Earlier fix packs of 8.1.0 |
1.6.1 |
Earlier fix packs of 7.1.0 at the same fix pack level as WebGUI |
Source: https://www.ibm.com/docs/en/netcoolomnibus/8.1?topic=upgrade-web-gui-installation-prerequisites
CP4WAIOPS TECHNICAL ARTICLES
· IBM Cloud Pak for Watson AIOps 3.5 PDF Guide.
https://www.ibm.com/docs/en/SSJGDOB_3.5.0/pdf/IBM_Cloud_Pak_Watson_AIOps_3.5.0.pdf
· IBM Cloud Pak for Watson AIOps 3.5 Release Notes.
https://www.ibm.com/docs/en/cloud-paks/cloud-pak-watson-aiops/3.5.0?topic=release-notes
· IBM Cloud Pak for Watson AIOps follows the Continuous Delivery Lifecycle Policy.
https://www.ibm.com/support/pages/node/6465185
· Image listing for IBM Cloud Pak® for Watson AIOps AI Manager 3.5.0.
· IBM Cloud Pak for Watson AIOps Software Support Lifecycle Addendum.
https://www.ibm.com/support/pages/node/6465185
· Restarting the Cloud Pak for Watson AIOps cluster.
CP4WAIOPS KNOWN ISSUES
https://www.ibm.com/support/pages/node/6603371
Notes
This issue is permanently resolved in 3.4.1 and later versions
IBM Operations Log Analysis
How to configure WebGUI Event Search to search based on LastOccurrence from Log Analysis?
Q3 BLOGS
New Q3 blogs include.
• [MUSTGATHER PRODUCT DOC]
Addendum to WAIOPS MustGather to include advanced use cases and technical details.
https://www.ibm.com/docs/en/cloud-paks/cloud-pak-watson-aiops/3.5.0?topic=support-mustgather-tool
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• [WAIOPS MUSTGATHER]
Released official v1.x.x that includes multiple new features:
(a) Auto-update check
(b) New EXECPREP feature in the MANUALCOLLECT mode.
Allows the user to copy a local file to a remote pod for further processing before executing ‘oc exec’.
https://www.ibm.com/support/pages/node/6458081
Community Blogs
· Watson for AIOps Event Manager customizable probable-cause analysis
· Watson for AIOps Event Manager multi-data source solution
· Try IBM Instana for Free - Get Full Stack Visibility in 5 Minutes!
· Service Modelling with Topology Manager
· Getting started with Watson for AIOps Event Manager (7) - Enable optional grouping features
· IBM Netcool Operations Insight 1.6.5 docs live
· Getting started with Watson for AIOps Event Manager (6) - Configure scope-based grouping
· Getting started with Watson for AIOps Event Manager (5) - Configure topology group templates
· On-prem Netcool Omnibus probe certificate.
· Getting started with Watson for AIOps Event Manager (4) - Create sample topology
· Getting started with Watson for AIOps Event Manager (3) - Set up a webhook integration
· Getting started with Watson for AIOps Event Manager (2) - Connect an on-premises Probe
· Getting started with Watson for AIOps Event Manager (1) - Deployment
· Share your perspective to help us develop the progression path for Netcool
· Using a Serverless Model to Reduce the Footprint of Your Kubernetes, OpenShift Platform
· Why the Watson AIOps Event Manager is a game changer
· Sneak peek into ASM - Agile Service Manager
· CEM: Open Runbook in a new Tab from the Event Console
· Not all models are created equal
AIOps Community Search Blogs
Current Discussions
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New IBM Support Training Community Post
IBM Operations Analytics - Predictive Insights Overview
- IBM Support Portal Get assistance for the IBM products, services, and software you own.
- IBM AIOps & Management Community Get access to blogs, forums, white papers, webcasts, presentations, and research.
- IBM Developer Explore technical topics, find trial software, and join the community.
- IBM Training Explore, learn and succeed with IBM training, and certification.
- IBM Fix Central Provides fixes & software updates for your system's software, hardware, and operating system.
- IBM Passport Advantage Provides you with secure access to software downloads and media.
- IBM Software Support Lifecycle Policy Generate reports specific to your customer versions used.
- IBM Sales Discuss licensing questions.
- AHA Portal ( Netcool Product Enhancements). For all Netcool and NOI, Enhancement Requests use ideas.ibm.com.
Infrastructure automation that uses IBM Cloud Pak for Watson AIOps
https://www.youtube.com › watch
www.youtube.com/watch?v=hyxHSRJzaGw
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Applying AI to predict & prevent outages
https://www.youtube.com/watch?v=8kNwcrpRsGk
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How to create a Dashboard in IBM Netcool WebGUI
Join Software engineer Ghulam Nabi, as we walk you through the details for creating a dashboard in IBM Netcool WebGUI.
Publication Number
V1.4
Original Published Date
Historical Number
Q32022
Product Synonym
IBM Cloud Pak for Watson AIOps; Tivoli Netcool/OMNIbus; Netcool Operations Insight; NOI; Watson AIOps;
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Document Information
Modified date:
03 November 2022
UID
ibm16832404