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IBM Monitoring Academy Newsletter for November / December 2022

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Abstract

Hello and welcome to the IBM Monitoring Academy Newsletter for November December 2022
In this bi-monthly newsletters we are sharing a selection of our high value content and recent updates.
It is hosted here with external links within the blog.

Content

IBM Monitoring Documentation

Link to ITM Support Chatbot Reports Section

Link to IBM Tivoli Monitoring Updates Section

Link to ITCAM For Transactions Updates Section

Link to APM Updates Section

Link to ICP/ICAM/CP4MCM Updates Section

Link to End of Support Section

Link to Java Expired Certificates Section

Link to IBM Data Exchange and Secure File Transfer connections Section

Link to IBM System Requirement and Prerequisite Reports Section

Hello and Welcome to the Novemmber December 2022 Newsletter

Here are the updates we have for you for the months of November and December 2022...

Archive 2020 www.ibm.com/support/pages/node/6415769

Archive 2021 www.ibm.com/support/pages/node/6447814


ITM Support Chatbot section

Please take some time to experience our ‘Chat with Support’.
This Chatbot has now been optimized for use with ITM Tivoli Monitoring.
Use it to get answers to your questions relating to the product.
The link to the technote gives more information on how the chatbot can be located and utilized to help you.
https://www.ibm.com/support/pages/node/6695945.

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IBM Tivoli Monitoring v6

New APARS (IBM Tivoli Monitoring v6)

IJ44319: UNSIGNED DLLS IN \INSTALLITM.
Abstract: The following DLLs in \InstallITM are not signed: EantExt.dll ITMISUtil.dll kbb.dll nls_CNPSDataSource_cs.dll NTIRELIB.dll
https://www.ibm.com/support/pages/apar/IJ44319.

z/OS Discovery Library Adapter (zDLA) Recommended Maintenance.
Abstract: What APARs and PTFs are available for zDLA (z/OS® Discovery Library Adapter)?
https://www.ibm.com/support/pages/node/738857.

IJ40842: AIX PAM SUPPORT.
Abstract: IJ40842: AIX PAM SUPPORT
https://www.ibm.com/support/pages/apar/IJ40842.

IJ42304: OMNIbus aggregate object server locked up due to excessive table scans after large number of events deleted.
Abstract: IJ42304: A large number of ITM sample events (several thousand) were deleted in OMNIbus at one time which resulted in a full table.
https://www.ibm.com/support/pages/apar/IJ42304.

Communications Server for Data Center Deployment, Version 7 -- Latest PTFs/Fixpack.
Abstract: Latest service update for Communications Server for Data Center Deployment, Version 7
https://www.ibm.com/support/pages/node/712511.

IJ41619: A TEMS BECOMES UNRESPONSIVE AND AGENTS GO OFF-LINE.
Error Description: A TEMS becomes unresponsive and agents go off-line.
Restarting the TEMS resolves the problem for a while but the symptom eventually reoccurs
https://www.ibm.com/support/pages/apar/IJ41619.

IJ42489: TACMD LISTUSERS ONLY REPORTS LOGIN USER'S DETAILS.
Problem Description: Running the tacmd listusers command only displays the ID that ran the tepslogin command.
https://www.ibm.com/support/pages/apar/IJ42489.

IJ40999: LDAP AUTHENTICATION OF A USER FAILS EVEN THOUGH THE USER ENTERS VALID CREDENTIALS.
Error Description: The Hub TEMS does not accommodate LDAP server environments that utilise referrals.
In such environments, a request to one LDAP server can return a referral to another instead of the expected results of the search.
Similarly, an attempt to bind/authenticate a user to the configured LDAP server will simply fail if the user's LDAP entry exists in a referred server.
https://www.ibm.com/support/pages/node/6695945.

Using "Chat with Support" to get IBM Tivoli Monitoring (ITM) help and support.
Abstract: Use the "Chat with Support" option found in the lower right corner of IBM Support Portal pages to start a chatbot session where you can ask questions relating to IBM Tivoli Monitoring (ITM).
https://www.ibm.com/support/pages/apar/IJ40999.

IJ41103: IF THE ACCESS RIGHTS OF A SOAP USER ARE REVOKED, THE HUB MUST BE RESTARTED BEFORE THE CHANGES TAKE.
Error Description: The Access Rights granted to each user are specified in an XML file that is read by the Hub's SOAP server at start-up.
Changes to that file have no effect until the SOAP server is reinitialised, which only occurs when the Hub is restarted.
https://www.ibm.com/support/pages/apar/IJ41103.

Recommended Maintenance Service Levels for Tivoli OMEGAMON XE and Tivoli Advanced Reporting products on ITM V6.x.
Abstract: As a quality improvement activity, IBM has provided additional focus on verification of the following OMEGAMON XE products,
Tivoli Advanced Reporting products and components running with IBM Tivoli Monitoring Version 6.x listed in the tables provided below.
https://www.ibm.com/support/pages/node/708005.

Tacmd command is failing with KUIC02013E error code when executed by a userid containing a dollar sign '$'.
Problem: A typical GMSA account normally ends with a '$' character at the end of the username When attempting the following actions with a group-managed service account (GMSA) an error is encountered creating a security file.
The same issue is encountered even if the userid is not a GMSA account but contains the '$' character as part of the username.
for example...
log in to the system as 'application_user$'
(i) execute 'tacmd login -s hubTEMS -u application_user$
https://www.ibm.com/support/pages/node/6615091.

IJ40021: TACMD COMMANDS ABEND ON ZLINUX.
Error Description: Executing the tacmd utility on zLinux will result in an abend of the tacmd program with the messages: -- ./tacmd: line 217: 7188: Memory fault(coredump) Segmentation fault (core dumped) You have new mail in /var/spool/mail/root -- displayed in the Shell's Terminal Window..
https://www.ibm.com/support/pages/apar/IJ40021.


Troubleshooting (IBM Tivoli Monitoring v6)

IJ41209: SLF4J BINDING IS NOT COMPATIBLE" MESSAGE SEEN IN SYSTEMRR.LOG OF TEPS EWAS SERVER.
Problem: When starting the TEPS the following messages are occurring in the eWAS SystemErr.log file:
[From /opt/IBM/ITM/lx8266/iw/profiles/ITMProfile/logs/ITMServer/SystemErr.log...]
[7/6/22 16:25:52:044 CEST] 00000053 SystemErr R SLF4J: The requested version 1.5.8 by your slf4j binding is not compatible with [1.6, 1.7]
[7/6/22 16:25:52:044 CEST] 00000053 SystemErr RSLF4J:
See http://www.slf4j.org/codes.html#version_mismatch for further details.
[7/6/22 16:44:56:956 CEST] 00000053 SystemErrR SLF4J: Class path contains multiple SLF4J bindings.
https://www.ibm.com/support/pages/apar/IJ41209

How to check the i5/OS agent level on an AS/400 agent system.
Problem: How to check the i5/OS agent level on an AS/400 agent system.
https://www.ibm.com/support/pages/node/6616725.

Downloads - New Releases - Technotes (IBM Tivoli Monitoring v6)

IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 13 (6.3.0.7-TIV-ITM-SP0013)
Abstract: Documentation for IBM Tivoli Monitoring for Version 6.3.0 Fix Pack 7 Service Pack 13 including installation-related instructions, prerequisites, corequisites, and list of fixes..
https://www.ibm.com/support/pages/node/6604093.

How to tell the IBM Tivoli Monitoring product life cycle and EOS dates.
Abstract: How to tell the IBM Tivoli Monitoring product life cycle and EOS dates.
https://www.ibm.com/support/pages/node/6844851.

IBM Tivoli Monitoring: VIOS Premium Agent 6.2.2.2-TIV-ITM_VIOS_PREM-IF0007
Abstract: This is a cumulative interim fix for IBM Tivoli Monitoring: VIOS Premium Agent v6.2.2 Interim Feature 2.
https://www.ibm.com/support/pages/node/6611781.

IBM Tivoli Monitoring WebSphere Application Server and IHS Upgrade ( 6.X.X-TIV-ITM_TEPS_WAS-IHS_ALL_8.55.22.02)
Abstract: This patch provides an update for the IBM Tivoli Monitoring WebSphere components.
https://www.ibm.com/support/pages/node/6848007.

IBM Tivoli Monitoring WebSphere Application Server and IHS Upgrade ( 6.X.X-TIV-ITM_TEPS_WAS-IHS_8.55.22.01)
Abstract: This patch provides an update for the IBM Tivoli Monitoring WebSphere components.
https://www.ibm.com/support/pages/node/6829171.

IJ39747: ADDBUNDLES AND REMOVEBUNDLES REQUIRE LOGIN.
Problem Description: The tacmd addbundles command previously did not require the user to have performed tacmd login before executing.
https://www.ibm.com/support/pages/apar/IJ39747.

IJ41038: ADD PAM SUPPORT FOR AIX TEMS?
Error Description: Enable TEMS use of Pluggable Authentication Modules (PAM) on the AIX Operating System.
https://www.ibm.com/support/pages/apar/IJ41038.

IJ40849: UPLIFT ITM JAVA RUNTIME ENVIRONMENT (JRE)
Error Description: The IBM Java Runtime environments (JREs) shipped with IBM Tivoli Monitoring will be uplifted to a more current version (7.0.11.10
or later and 8.0.7.10 or later) corresponding to the Oracle April 2022 CPU .
https://www.ibm.com/support/pages/apar/IJ40849.

IJ41033: TEPSLOGIN FAILS TO CONNECT TO TEPS.
Error Description: The following error messages are returned to the user when they execute the command
(TEPS) has its external interface configured for SSL (Enable SSL for TEP Clients).
https://www.ibm.com/support/pages/apar/IJ41033.

IJ42132: UPDATE TO IJ37912.
Error Description: SP06+ required message appears even on single agent update Dynamically created *.ver files for KINWIINSMSTR, KNT64CMA, and KNTWICMA will confuse the install to classifying the install media as not having required components.
https://www.ibm.com/support/pages/apar/IJ42132.

IJ44353: ON UNIX, NEW FILE LIBKFOSSH-GSK8.A EXISTS UNDER LZ DIRECTORY IN 6.30 FP7 SP13.
Error Description: Reported Release: 6.30 FP7 SP13
Environment: UNIX OS Agent: ITM 6.30 FP7 SP13.
https://www.ibm.com/support/pages/apar/IJ44353.

Agent compatibility with IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 6 (and later service packs).
IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 6 (and later service packs) update the Microsoft Visual C++ runtimes used for the Tivoli Enterprise Management Agents Framework (TEMA) running on Windows operating systems. Agents, which ship separate from the service pack still need to be verified and possibly rebuilt in order to correctly function with the updated framework. This document lists agents tested and if need be updated in order that they function correctly with the service pack.
https://www.ibm.com/support/pages/node/6380888.

IBM Tivoli Monitoring for Virtual Environment agents: 7.2.0.9.
This release contains new features and enhancements for VMware VI agent, NetApp Storage agent, and Linux Kernel-based Virtual Machines agent.
https://www.ibm.com/support/pages/node/6837589.

Tivoli Log File Agent, Version 6.3.0 Fix Pack 07 Interim fix 01 (6.3.0.7-TIV-ITM_LFA-IF0001).
Abstract: This fix pack resolves the APARs and defects listed in section 2.0 "Problems Fixed" section below and includes the superseded fixes listed in section 2.4.
https://www.ibm.com/support/pages/node/6847915?.

Security Bulletins (IBM Tivoli Monitoring v6)

Security Bulletin: Multiple vulnerabilities affect IBM Tivoli Monitoring included WebSphere Application Server and IBM HTTP Server used by WebSphere Application Serverg.
Summary: The following security issues have been identified in the WebSphere Application and IBM HTTP Server included as part of
IBM Tivoli Monitoring (ITM) portal server: CVE-2022-34336 CVE-2022-22477 CVE-2022-22473 CVE-2022-34165.
The IBM Tivoli Monitoring include IBM HTTP Server is also affected but not vulnerable to the libexpat remote code execution reported under CVE-2022-40674.
The remediation also includes Java 8 SR7 FP15 which address CVEs: CVE-2021-2163.
https://www.ibm.com/support/pages/node/6837645.

Security Bulletin: Multiple vulnerabilities affect IBM Tivoli Monitoring included WebSphere Application Server and IBM HTTP Server used by WebSphere Application Server.
Summary: The following security issues have been identified in the WebSphere Application and IBM HTTP Server included as part of IBM Tivoli Monitoring (ITM) portal server: CVE-2022-43680, CVE-2017-9233, CVE-2013-0340 and CVE-2022-40750.
https://www.ibm.com/support/pages/node/6848279.

Security bulletin: Security Bulletin: Apache Camel Core vulnerability in IBM Tivoli Monitoring Data Provider (CVE-2020-11971) .
Summary: IBM Tivoli Monitoring Data provider is vulnerable to Apache Camel Core vulnerabilty CVE-2020-11971.
https://www.ibm.com/support/pages/node/6825717.

Security Bulletin: IBM Tivoli Monitoring is vulnerable to remote code execution [CVE-2022-40674].
Summary: The libexpart parser that is used by IBM Tivoli Monitoring for parsing various configuration xml files and parsing soap
requests is potentially vulnerable to remote code execution [CVE-2022-40674].
https://www.ibm.com/support/pages/node/6826711.

Security Bulletin: IBM Tivoli Monitoring Basic Services is vulnerable to a denial of service attack in zlib component (CVE-2018-25032).
Summary: Fixes a vulnerability reported in the zlib that is used by IBM Tivoli Monitoring for historical data collection (CVE-2018-25032).
https://www.ibm.com/support/pages/node/6825735.

Security Bulletin: IBM Performance Management is affected by multiple vulnerabilities in IBM Java SDK (CVE-2021-35578,CVE-2021-35550, and CVE-2022-21496)].
Summary: There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition used by IBM Performance Management.
IBM Performance Management has addressed the applicable CVEs: CVE-2021-35578, CVE-2021-35550, and CVE-2022-21496..
https://www.ibm.com/support/pages/node/6829075

Security Bulletin: Multiple vulnerabilities have been identified in DB2 that affect the IBM Performance Management product.
Summary: DB2 contains several vulnerabilities which can affect the IBM Performance Management product. Some of the information about security vulnerabilities affecting DB2 has been published in security bulletins
(CVE-2022-25315, CVE-2021-38931,CVE-2021-29678, CVE-2021-20373, CVE-2021-39002, CVE-2021-38926, CVE-2022-22389, CVE-2022-22390, CVE-2022-25313,CVE-2022-25236, CVE-2022-25235, CVE-2022-25314)..
https://www.ibm.com/support/pages/node/6829077

Security Bulletin: IBM Performance Management is affected by multiple vulnerabilities in IBM Websphere Application Server (CVE-2021-39031, CVE-2022-22393, and CVE-2022-22476).
Summary: Multiple vulnerabilities in IBM Websphere Application Server - Liberty could allow a remote autheticated attacker to conduct an LDAP injection; issue a request to obtain the status of HTTP/HTTPS ports; and/or use a specially crafted request.
Details are described in CVE-2021-39031, CVE-2022-22393, and CVE-2022-22476. IBM Performance Management has addressed these CVEs.
https://www.ibm.com/support/pages/node/6829073

IBM Tivoli Monitoring v6 Agent Builder (IBM Tivoli Monitoring v6)

 

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ITCAM For Transactions v7.4

Download - New releases - Technotes (ITCAM4Tx)

IBM Tivoli Composite Application Manager for Transactions Transaction Reporter and Collector 7.4.0.2 Interim Fix 19 Readme File
Fix Readme: IBM Tivoli Composite Application Manager for Transactions Transaction Reporter and Collector 7.4.0.2 Interim Fix 19 Readme file.
https://www.ibm.com/support/pages/node/6838799.

IBM Tivoli Composite Application Manager for Transactions Response Time 7.4.0.1 Interim Fix 63 Readme File
Readme file for 7.4.0.1-TIV-CAMRT-IF0063: This IFIX contains Java™ update for PSIRT PVR0405049 for CVE-2022-3676.
https://www.ibm.com/support/pages/node/6837199.

IBM Tivoli Composite Application Manager for Transactions Response Time 7.4.0.2 interim fix 20 readme file
Readme file for 7.4.0.2-TIV-CAMRT-IF0020: This interim fix contains upgrade for ITCAM for Robotic Response Time (T6) only. The fix supports Rational Performance Tester 10.2.3 version and Rational Functional Tester 10.2.3 version.
https://www.ibm.com/support/pages/node/6836809.

IBM Tivoli Composite Application Manager for Transactions Response Time 7.4.0.1 interim fix 62 readme file
Readme file for 7.4.0.1-TIV-CAMRT-IF0062: This interim fix contains upgrade for ITCAM for Robotic Response Time (T6) only. The fix supports Rational Performance Tester 10.2.3 version and Rational Functional Tester 10.2.3 version.
https://www.ibm.com/support/pages/node/6836861.

IBM Tivoli Composite Application Manager for Transactions Response Time 7.4.0.1 interim fix 59 readme file
Fix Readme: IBM Tivoli Composite Application Manager for Transactions Response Time 7.4.0.1 interim fix 59 readme file
https://www.ibm.com/support/pages/node/6613573.

IBM Tivoli Composite Application Manager for Transactions Response Time 7.4.0.2 interim fix 18 readme file
Fix Readme: IBM Tivoli Composite Application Manager for Transactions Response Time 7.4.0.2 interim fix 18 readme file.
https://www.ibm.com/support/pages/node/6613567.

IBM Tivoli Composite Application Manager for Transactions Response Time 7.4.0.1 Interim Fix 60 Readme File
Fix Readme: IBM Tivoli Composite Application Manager for Transactions Response Time 7.4.0.1 Interim Fix 60 7.4.0.1-TIV-CAMRT-IF0060 Readme File.
https://www.ibm.com/support/pages/node/6695791.

ITM TEP client - AMC Application Management Configuration Editor (AMCE) GUI does not start.
Question: Why AMC Application Management Configuration Editor (AMCE) GUI does not start anymore, after AMC/T3 agent application support was upgraded on TEPS system?
https://www.ibm.com/support/pages/node/6842519.

How to install Rational Performance Tester (RPT) 10.2.3 for ITCAM for Transactions v7 product?
Summary: How to install Rational Performance Tester (RPT) version 10.2.3 to use it with ITCAM for Transactions v7 product?
https://www.ibm.com/support/pages/node/6838543.

Security Bulletins (ITCAM4Tx)

Security Bulletin: IBM SDK, Java Technology Edition Quarterly CPU - Jan 2022 - Includes Oracle® January 2022 CPU affects IBM Tivoli Composite Application Manager for Transactions-Robotic Response Time
Summary: There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 7 ,version 8, that is used by IBM Tivoli Composite Application Manager for Transactions - Robotic Response Time. These issues were disclosed as part of the IBM Java SDK updates in Jan 2022.
https://www.ibm.com/support/pages/node/6845452.

Security Bulletin: Vulnerabilities in Eclipse Jetty affect Rational Performance Tester (CVE-2021-28169, CVE-2021-34428, CVE-2021-28163, CVE-2021-28164, CVE-2021-34429, CVE-2021-28165)
Summary: There are vulnerabilities in Eclipse Jetty that affect Rational Performance Tester. Rational Performance Tester has addressed the applicable CVEs.
https://www.ibm.com/support/pages/node/6608622.

Security Bulletin: A vulnerability in IBM Java SDK and IBM Java Runtime affects Rational Performance Tester (CVE-2021-35603)
Summary: A vulnerability in IBM SDK Java Version 1.8 and IBM Runtime Environment Java Version 1.8 used by Rational Performance Tester. Rational Performance Tester has addressed the applicable CVE.
https://www.ibm.com/support/pages/node/6608616.

Security Bulletin: A vulnerability in IBM Java SDK and IBM Java Runtime affects Rational Performance Tester (CVE-2021-35550)
Summary: A vulnerability in IBM SDK Java Version 1.8 and IBM Runtime Environment Java Version 1.8 used by Rational Performance Tester. Rational Performance Tester has addressed the applicable CVE.
https://www.ibm.com/support/pages/node/6608612.

Security Bulletin: IBM SDK, Java Technology Edition Quarterly CPU - Jan 2022 - Includes Oracle® January 2022 CPU affects IBM Tivoli Composite Application Manager for Transactions-Robotic Response Time
Summary: There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 7 ,version 8, that is used by IBM Tivoli Composite Application Manager for Transactions - Robotic Response Time. These issues were disclosed as part of the IBM Java SDK updates in Jan 2022.
https://www.ibm.com/support/pages/node/6597491.

Security Bulletin: IBM SDK, Java Technology Edition Quarterly CPU - Jan 2022 - Includes Oracle® January 2022 CPU affects IBM Tivoli Composite Application Manager for Transactions-Robotic Response Time
Summary: There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 7 ,version 8, that is used by IBM Tivoli Composite Application Manager for Transactions - Robotic Response Time. These issues were disclosed as part of the IBM Java SDK updates in Jan 2022.
https://www.ibm.com/support/pages/node/6825495.

Security Bulletin: Multiple vulnerabilities in IBM Java SDK and IBM Java Runtime affect Rational Functional Tester
Summary: There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 1.8 and IBM® Runtime Environment Java™ Version 1.8 used by Rational Functional Tester. Rational Functional Tester has addressed the applicable CVEs.
https://www.ibm.com/support/pages/node/6600751.

Security Bulletin: An Eclipse Jetty vulnerability affects IBM Rational Functional Tester (CVE-2022-2047, CVE-2022-2048, IBM X-Force ID: 230016)
Summary: There are multiple vulnerabilities in Eclipse Jetty used by Rational Functional Tester. Rational Functional Tester has addressed the applicable CVEs.
https://www.ibm.com/support/pages/node/6612971.

 

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APM v8

Troubleshooting (APM)

Installation of the i5/OS agent gives a CPF3D96 error message.
Problem: A CPF3D96 error is seen when restoring a Licensed Program 5724C04 on the AS/400 using V7R2 with a *SAVF QGPL/L5724C04.
https://www.ibm.com/support/pages/node/6598483.

IBM App Connect Enterprise Tracing Support.
Abstract: The document describes how to install and enable IBM App Connect Enterprise tracing on your IBM App Connect Enterprise hosts.
https://www.ibm.com/support/pages/node/6483297

IBM MQ Tracing Support (IBM-MQ-TRACING-USER-EXITS).
Abstract: The document describes how to install and enable IBM MQ tracing on your IBM MQ hosts, the tracing data can be sent to Instana or Jaeger depending on the configurations. The current version of IBM MQ Tracing user exits is 2022.3.4. The version information can be found in the configuration file of IBM MQ Tracing user exits.
https://www.ibm.com/support/pages/node/6484595



Download - New releases - Technotes (APM)

IJ41129: APM 8.1.4 - WINDOWS WEBLOGIC AGENT - AGGREGATED TT DATA NOT AVAILABLE IN APPLICATION (SCOPED IN WINDOWS 2012 R2)
Problem Description: The weblogic agent uses the toolkit to support transaction tracking. And the toolkit use the TTAPI to send tt event to TFE part.
However, specifically on windows 2012 r2 platform, that TTAPI can not send data to TFE part, which lead the aggregated TT data not available in application.
https://www.ibm.com/support/pages/apar/IJ41129.

8.1.4.0-IBM-APM-CORE-FRAMEWORK-IF0024.
Abstract: Readme file for IBM Application Performance Management 8.1.4.0 Core Framework IF24 (8.1.4.0-IBM-APM-CORE-FRAMEWORK-IF0024).
https://www.ibm.com/support/pages/node/6620645.

IBM Application Performance Management 8.1.4.0 8.1.4.0-IBM-APM-SYNTHETIC-PLAYBACK-AGENT-IF0017 Readme file.
Abstract: Readme file for Synthetic Playback Agent for IBM Cloud Application Performance Management 8.1.4.0 Interim Fix 17.
https://www.ibm.com/support/pages/node/6847849.

IBM Application Performance Management 8.1.4.0 8.1.4.0-IBM-APM-SYNTHETIC-PLAYBACK-AGENT-IF0016 Readme file.
Abstract: Readme file for Synthetic Playback Agent for IBM Cloud Application Performance Management 8.1.4.0 Interim Fix 16.
https://www.ibm.com/support/pages/node/6569903.

IJ35109: APM 8.1 SYNTHETIC AGENT (SN) DOES NOT SUPPORT CUSTOM FIREFOX PROFILE
Abstract: APM 8.1.4 Synthetic agent (SN) does not support the use of custom Firefox profile; a custom Firefox profile is needed, for example, when you need to playback Selenium script against a web
server which uses/needs a custom digital certificate. Importing certificate is one use case for custom Firefox profile.
https://www.ibm.com/support/pages/apar/IJ35109.

Change History of Monitoring Agent for Internet Service Monitoring
Abstract: Change History of Monitoring Agent for Internet Service Monitoring
https://www.ibm.com/support/pages/node/880153.

IBM Application Performance Management 8.1.4 8.1.4.0-IBM-APM-SERVER-IF0013 Readme
Abstract: Readme file for IBM Cloud Application Performance Management Private, Version 8.1.4.0 Server Interim Fix 13
https://www.ibm.com/support/pages/node/6614759.

IBM Application Performance Management 8.1.4.0 8.1.4.0-IBM-APM-GATEWAY-IF0011 Readme
Abstract: Readme file for Hybrid Gateway for IBM Cloud Application Performance Management Version 8.1.4.0 Interim Fix 11
https://www.ibm.com/support/pages/node/6614761.

Internet Service Monitoring Agent for IBM Application Performance Management 8.1.4.0 Interim Fix 2 Readme File
Abstract: Readme file for Internet Service Monitoring Agent for IBM Application Performance Management 8.1.4.0 Interim Fix 2.
https://www.ibm.com/support/pages/node/6598747.

Response Time Monitoring Agent for IBM Application Performance Management 8.1.4.0 interim fix 13 readme file
Abstract: Readme file for Response Time Monitoring Agent for IBM Application Performance Management 8.1.4.0 interim fix 13.
https://www.ibm.com/support/pages/node/6613561.

Change History of Monitoring Agent for Oracle Databases
Abstract: Change History of Monitoring Agent for Oracle Databases
https://www.ibm.com/support/pages/node/879077.

Security Bulletins (APM)

Security Bulletin: Multiple vulnerabilities of Mozilla Firefox (less than Firefox 102.4ESR) have affected Synthetic Playback Agent 8.1.4.0-8.1.4 IF16 - 2022.4.0
Summary: Synthetic Playback Agent has addressed the following vulnerabilities: CVE-2022-42932, CVE-2022-40956, CVE-2022-42928, CVE-2022-42929, CVE-2022-42927, CVE-2022-40962, CVE-2022-40958, CVE-2022-40960, CVE-2022-40957, CVE-2022-40959
https://www.ibm.com/support/pages/node/6842099.

Security Bulletin: Multiple vulnerabilities of Mozilla Firefox (less than Firefox 102.2ESR) have affected Synthetic Playback Agent 8.1.4.0-8.1.4 IF16 - 2022.4.0
Summary: Synthetic Playback Agent has addressed the following vulnerabilities: CVE-2022-29912, CVE-2022-38473, CVE-2022-29914, CVE-2022-38476, CVE-2022-38477, CVE-2022-34470, CVE-2022-29911, CVE-2022-29917, CVE-2022-31739, CVE-2022-34481, CVE-2022-38478, CVE-2022-34478, CVE-2022-31738, CVE-2022-31747, CVE-2022-34479, CVE-2022-1529, CVE-2022-34468, CVE-2022-31740, CVE-2022-1802, CVE-2022-2505, CVE-2022-34484, CVE-2022-29909, CVE-2022-38472, CVE-2022-36319, CVE-2022-34472, CVE-2022-31742, CVE-2022-31741, CVE-2022-2200, CVE-2022-31737, CVE-2022-36318, CVE-2022-29916, CVE-2022-31736, CVE-2022-36314.
https://www.ibm.com/support/pages/node/6839439.

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ICP - ICAM - CP4MCM -ITCAM for xx - ICABI

Troubleshooting (ICP - ICAM - CP4MCM)


Download - New releases - Technotes (ICP - ITCAM for xx - ICAM - CP4MCM - ICABI)

Helm client not working after upgrading IBM cloud Private.
Summary: You may see issues after upgrading the IBM Cloud Private or after refreshing the helm certificates.
https://www.ibm.com/support/pages/node/6840023



Security Bulletins (ICP - ICAM - ITCAM for xx - CP4MCM - ICABI)

Security Bulletin: Multiple vulnerabilities in Node.js affect IBM Cloud App Management
Summary: There are vulnerabilities in Node.js used by IBM® Cloud App Management. IBM® Cloud App Management has addressed the applicable CVEs in a later version.
https://www.ibm.com/support/pages/node/6190581

Security Bulletin: Multiple vulnerabilities in Mozilla Firefox affect IBM Cloud App Management
Summary: There are vulnerabilities in Mozilla Firefox used by IBM® Cloud App Management. IBM® Cloud App Management has addressed the applicable CVEs in a later version.
https://www.ibm.com/support/pages/node/6190599

Security Bulletin: A vulnerability in Oracle Java SE affects IBM Cloud App Management (CVE-2020-2654)
Summary: An unspecified vulnerability in Java SE related to the Java SE Libraries component could allow an unauthenticated attacker to cause a denial of service resulting in a low availability impact using unknown attack vectors. This vulnerability has been addressed in a later version of IBM Cloud App Management.
https://www.ibm.com/support/pages/node/6190593

Security Bulletin: IBM Tivoli Composite Application Manager for Application Diagnostics Installed WebSphere Application Server is vulnerable to an information disclosure (CVE-2022-22473).
Summary: The security issue described in CVE-2022-22473 has been identified in the WebSphere Application Server included as part of IBM Tivoli Composite Application Manager for Application Diagnostics.
https://www.ibm.com/support/pages/node/6824169.

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[End of support (EOS) products and versions Content].

Software withdrawal and support discontinuance: IBM Cloud Application Performance Management and IBM Cloud App Management - September 30, 2022
The most important piece of information is contained in this note:
Note 5737-K99: Replacement product is IBM Cloud Pak for Multicloud Management (5737-K99). There is a replacement ratio in place - 1:1 for IBM Cloud App Management Advanced (5737-H64) or IBM Cloud Application Performance Management Advanced Private (5725-V20), and 16:1 for IBM Cloud App Management Base (5737-H64) or IBM Cloud Application Performance Management Base Private (5725-U05).
It is recommended to contact your IBM representative for migration options to IBM Observability by Instana® (5737-N85).
https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS921-074
 
IBM Cloud Application Performance Management, Base Private Version8.1.4PID 5725-U05
License type International Program License Agreement
Lifecycle dates, announcement letters and other information
GA 31-Jul-2017 , 217-348
EOM 18-Jan-2022 , 921-074
EOS 30-Sep-2022 , 921-074
Lifecycle policy Standard (S): minimum 3 years support with extension of 2 years
https://www.ibm.com/support/pages/node/1205206
 
How to install the IBM Tivoli Monitoring OS Agent Reports in an IBM Cognos Analytics 11.x environment
https://www.ibm.com/support/pages/node/6198432
 
Rational Performance Tester (RPT) versions 8.6 8.7 9.0.x and Rational Functional Tester (RFT) 8.6.x  reached end of support December 10, 2020.
https://www-01.ibm.com/common/ssi/cgi-bin/ssialias?infotype=AN&subtype=CA&htmlfid=897/ENUS919-196&appname=USN
Rational Performance Tester (RPT) versions 8.6 8.7 9.0.x and Rational Functional Tester (RFT) 8.6.x  reached end of support December 10, 2020.
https://www-01.ibm.com/common/ssi/cgi-bin/ssialias?infotype=AN&subtype=CA&htmlfid=897/ENUS919-196&appname=USN

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[New IBM Tivoli Monitoring Related Section: Java Expired Certificates]

Java Expired Certificates.
As of 06 June 2021, you can find that you are no longer able to launch the Tivoli Enterprise Portal console.
It is a result of some expired certificates within the set of classes files used to launch the Tivoli Enterprise Portal console.
We have an automated process that can be used to resign the certificates for you; it requires only a zip/tar of the current set of classes files used. One caveat to note is that, if application supports are installed to the TEPS, you can experience this issue again; and we then need to resign all of the classes files again, by using the automated process. In order for us to resign your JAR file, we require a .zip or .tar of all of the *.jar AND .zip files in the classes directory on your Tivoli Enterprise Portal server host.
Follow these steps to create an archive named 'classes.tar' or 'classes.zip' and send it to support to process the resigning of the JAR file.
Go to the following location on your Tivoli Enterprise Portal Server
(1) UNIX/Linux
InstallDirectory/Architecture/cw/classes
Windows
%CANDLE_HOME%\CNB\classes
(2) Run the following command or use a GUI tool to create a tar or zip file containing all the *.jar and *.zip files only found in the classes directory...
tar cvf /tmp/classes.tar *.jar *.zip
(3) Open a new case to the IBM Tivoli Monitoring Support team requesting for a re-sign of your current files.
Upload the resulting archive file to Ecurep as-is (do not gzip or compress it further).
(4) Please use the following steps to implement the resigned files
(5) Unpack the zip/tar file with the resigned jar files into the classes directory
For UNIX/Linux
InstallDirectory>/Architecture/cw/classes
tar -xvf resigned.tar /opt/IBM/ITM/lx8266/cw/classes
For Windows
%CANDLE_HOME%\CNB\classes
— there is no need to restart the TEPS for this step
(6) Ensure that you clear the cache of the browser or Java Webstart client at the end users to ensure the latest resigned jar files are downloaded and used by the TEP clients. The next time you start the TEP console application the resigned jars will be used to launch the console See: https://www.ibm.com/mysupport/s/question/0D50z00005phlxL/how-can-i-clear-my-java-cache-on-my-tep-client-without-using-the-gui?language=en_US
see also for details: Tivoli Enterprise Portal (TEP) client jar file certificates expires November 1, 2018.
https://www.ibm.com/support/pages/tivoli-enterprise-portal-tep-client-jar-file-certificates-expires-november-1-2018

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[Preparing customer firewalls and proxies for the upcoming infrastructure changes]

New network connections between your machine and IBM servers.
Abstract: IBM is planning to implement infrastructure improvements to Call Home, Testcase Data Exchange and Secure File Transfer on 4th June 2022.
Both Public and Internal IP addresses will change for the IBM servers that electronically exchange test cases, configuration files, traces, dumps and other diagnostic information with customers.
Customers will experience uninterrupted service due to the change in IP addresses in June.
Both the current IP addresses and the new IP addresses will be accepted initially.
From August 31st 2022 only the new IP addresses will be accepted and so it is advised that new firewall rules and proxy updates are completed before that date.
https://www.ibm.com/support/pages/node/6587781.

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[IBM Tivoli Monitoring (ITM) System Requirement and Prerequisite]

Run IBM Tivoli Monitoring (ITM) system requirement and prerequisite reports.
Summary: Examples in this page help you create system requirement and prerequisite reports for IBM Tivoli Monitoring (ITM) in the Software Product Compatibility Reports tool (SPCR).
https://www.ibm.com/support/pages/run-ibm-tivoli-monitoring-itm-system-requirement-and-prerequisite-reports.

Create IBM Tivoli Monitoring (ITM) system requirement and prerequisite reports.
Summary: Create system requirement and prerequisite reports for IBM Tivoli Monitoring (ITM) in the Software Product Compatibility Reports tool (SPCR).
https://www.ibm.com/support/pages/node/6587136.

A video on how to use the Software Clarity Support matrix to generate ITM compatibility reports.
Summary: Here is a short video on how to use the Software Clarity Support Matrix to generate ITM Compatibility reports.
https://www.ibm.com/support/pages/node/6593525.

Fixes: IBM Electronic Fix Distribution / IBM Fix Central systems will end support for unencrypted fix downloads.
Abstract: This is the 1st reminder that IBM Electronic Fix Distribution (EFD) / IBM Electronic Customer Care (ECC) / IBM Fix Central systems will stop supporting unencrypted fix downloads on February 15, 2023.s.
https://www.ibm.com/support/pages/node/6837885?".

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[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSVJUL","label":"IBM Application Performance Management"},"ARM Category":[{"code":"a8m500000008axBAAQ","label":"APM Agents"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"ARM Category":[{"code":"a8m50000000L2vfAAC","label":"_ITM Additional"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
17 February 2023

UID

ibm16956550