Troubleshooting
Problem
Installation takes too much time to complete and certificates taking a long time to be ready. Time out message can be seen in the IBM Maximo Application Suite CR:
![image-20221216144625-1](/support/pages/system/files/inline-images/image-20221216144625-1.png)
Symptom
Failure occurs with Certificate ibm-mas-operator: Resource apply timed out. CertificateNotReady: Time d out waiting for internal client authentication certificate to be created.
Resolving The Problem
Starting with IBM Maximo Application Suite versions: 8.8.5, 8.9.1 and 8.10.0, the size of the private keys for certificates on fresh installs increased to 4k from 2k.
One effect of this change is the increased time for certificates to be ready during installation.
To speed up the performance, increase the certManagerController CPU limit in the CommonService CR:
---
apiVersion: operator.ibm.com/v1alpha1
kind: CommonService
metadata:
name: ibm-cert-manager-operator
namespace: ibm-common-services
spec:
certManager:
certManagerController:
resources:
limits:
cpu: 1000
Related Information
Document Location
Worldwide
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Document Information
Modified date:
29 March 2023
UID
ibm16848515